News

Speaking during PhocusWire’s Pulse: Loyalty For The Long Haul event, CitizenM’s Lennert de Jong says loyalty in hospitality is all about the physical experience.... Read More

This will be found in a combination of honesty, the speed with which a brand makes good on refunds, implementing health protocols, not capitalizing publicly on the misfortune of other companies and following the science, not the politics.... Read More

Mint House, a rentals for corporate travel concept, previously announced $15 million in funding in May 2019.... Read More

AirAsia has shifted its loyalty strategy from providing passenger services to being a one-stop-shop for passengers to earn credit for tickets and numerous other consumer goods.... Read More

STR's vice president of analytics advices hoteliers to uses indexes and incorporate a broad range of data to get the most effective view of trends.... Read More

Two-thirds of travelers in the United States say receiving a COVID-19 vaccine will make them feel safe enough to travel again.    ... Read More

Called Paisly, JetBlue's new travel website lets consumers book hotels, car rentals and theme park tickets after they've purchased a flight.... Read More

Phocuswright analyst Mark Blutstein has carried out a study into what consumers think about loyalty programs and what type of rewards and engagement they want from their favorite brands.... Read More

Our second PhocusWire Pulse concentrates on the world of loyalty and how the industry is evolving to capture the attention and hearts of consumers.... Read More

With DocMX, the InterContinental Cascais-Estoril automated daily revenue audits by around 90%, saving considerable time, facilitating remote collaboration and reducing print-related costs.... Read More

Hopper is kicking off an ambitious growth plan that includes the launch of Hopper Cloud, selling its infrastructure, agency content, financial technology and data science capabilities to other travel sellers.... Read More

    Cruise was acquired by General Motors in 2016, in an agreement that was reported to be worth more than $1 billion.... Read More

The new round will be used to investment in local and regional rides and the development of sustainable transportation.... Read More

Hotel tech experts discuss customer data and the influence of online retail giants.... Read More