News

ChatGPT, travel data, OTAs: PhocusWire’s top opinion stories of 2023
News / Online
ChatGPT, travel data, OTAs: PhocusWire’s top opinion stories of 2023
By PhocusWire | December 13, 2023
This year's popular op-eds were heavy on AI and also covered TikTok and Instagram influencers and the loyalty strategies of Expedia, Booking, Hopper and Airbnb.... Read More
HomeToGo updates on AI developments, M&A strategy
News / Technology
HomeToGo updates on AI developments, M&A strategy
By Linda Fox | December 12, 2023
HomeToGo has laid out how it plans to integrate further AI initiatives in 2024 as well as make more investments.... Read More
Sojern lays off staff company-wide
News / Online
Sojern lays off staff company-wide
By Mitra Sorrells | December 12, 2023
The company is not saying how many people have been laid off but said the cuts affect 20% of its staff "across various departments and levels."... Read More
Stayntouch lands $48M investment to expand PMS services
News / Technology
Stayntouch lands $48M investment to expand PMS services
By Linda Fox | December 12, 2023
United States-based Stayntouch said it will put the funds towards expanding its property management system software and payment services as well as customer acquisition.... Read More
ATPCO acquires travel data analytics startup 3Victors
News / Technology
ATPCO acquires travel data analytics startup 3Victors
By Morgan Hines | December 12, 2023
ATPCO said the acquisition expands its data with real-time capabilities to further enhance its creation of tools that support the future of modern airline retailing.... Read More
Google’s Vowinkel on the power of generative AI for travel marketers
News / Technology
Google’s Vowinkel on the power of generative AI for travel marketers
By Mitra Sorrells | December 12, 2023
While artificial intelligence and machine learning have been integral to Google’s offerings for years, 2023 brought a new concept to the fore: generative AI.... Read More
Flight Centre Travel Group creates global “AI Center of Excellence”
News / Technology
Flight Centre Travel Group creates global “AI Center of Excellence”
By Mitra Sorrells | December 11, 2023
FCTG said the new division will focus on promoting, adopting and integrating AI into the company’s corporate divisions to enrich customer experiences, boost employee productivity and more.... Read More
Airlines see less turbulence in accelerating NDC adoption
News / Distribution
Airlines see less turbulence in accelerating NDC adoption
By Derek Catron | December 11, 2023
Airlines’ progress in modernizing distribution through direct connections with customers and travel agencies could make 2024 a pivotal year.  ... Read More
Short-term rental monitoring startup Minut raises additional $5M
News / Startups
Short-term rental monitoring startup Minut raises additional $5M
By Morgan Hines | December 8, 2023
Minut, which helps property managers and hosts to monitor their properties and automate workflows, plans to use the investment to fund product initiatives.... Read More
Lufthansa, Lilium partner to explore eVTOL opportunities
News / Technology
Lufthansa, Lilium partner to explore eVTOL opportunities
By Linda Fox | December 8, 2023
The companies will look at ground and flight operations, future aircraft maintenance and crew and flight training as they explore ways to use electric vertical take-off and landing aircraft.... Read More
Klook lands $210 million investment for three-pronged growth strategy
News / Startups
Klook lands $210 million investment for three-pronged growth strategy
By Linda Fox | December 7, 2023
Klook said that it has achieved overall profitability for the first time this year and annualized gross booking value of $3 billion as travel recovery began in 2023 for many Asian markets.... Read More
A different type of travel sustainability research
News / Online
A different type of travel sustainability research
By Phocuswright Research | December 6, 2023
While travelers often have good intentions, a new research report from Phocuswright shows sustainability considerations rarely impact their trip decisions.  ... Read More
Maison Sport lands £3.1M in funding, looks to agents for growth
News / Startups
Maison Sport lands £3.1M in funding, looks to agents for growth
By Linda Fox | December 6, 2023
U.K.-based Maison Sport is looking to collaborate more with travel agents, enabling them to sell its products via affiliate links or API integration.... Read More
TUI plans global booking platform rollout in 2024
News / Technology
TUI plans global booking platform rollout in 2024
By Linda Fox | December 6, 2023
TUI Group is developing a single global sourcing and booking platform that has been launched in Belgium and will be extended to more markets in 2024.... Read More
AmTrav's Klee on saving third-party air distribution in business travel
News / Distribution
AmTrav's Klee on saving third-party air distribution in business travel
By Morgan Hines | December 6, 2023
AmTrav's Jeff Klee believes what’s good for airlines is what’s good for TMCs is what’s good for companies and travelers. ... Read More