News

IHG enlists Google for AI travel planning tool
News / Technology
IHG enlists Google for AI travel planning tool
By Linda Fox | April 9, 2024
As part of an expanded partnership with Google Cloud, IHG Hotels & Resorts is launching a generative AI-powered travel planning service to help guests book stays with the group's One Rewards app.  ... Read More
A visual history of digital travel brands’ revenues since 1995
News / Online
A visual history of digital travel brands’ revenues since 1995
By Mitra Sorrells | April 9, 2024
Watch a visual progression of the quarterly revenues for publicly-traded digital travel companies dating back to 1995.... Read More
Sonder faces potential class action and gets “deficiency notification” from Nasdaq
News / Online
Sonder faces potential class action and gets “deficiency notification” from Nasdaq
By Mitra Sorrells | April 8, 2024
The Rosen Law Firm announced Sunday it is preparing a class action investigation into allegations Sonder may have “issued materially misleading business information to the investing public.” ... Read More
Who should own the travel customer?
News / Online
Who should own the travel customer?
By Norm Rose - Phocuswright Research | April 8, 2024
A full, inter-operational digital ID ecosystem will be required to truly reap the benefits of frictionless travel.... Read More
Airlines have jacked up the cost of reward travel since 2019
News / Online
Airlines have jacked up the cost of reward travel since 2019
By Robert Silk | April 5, 2024
A new analysis from consulting firm IdeaWorks shows the cost of reward travel at U.S. airlines has jumped sharply since 2019, eroding the value of frequent-flyer points.  ... Read More
Growth, increased arrivals, but an eye on cost in France's travel market
News / Online
Growth, increased arrivals, but an eye on cost in France's travel market
By Phocuswright Research | April 5, 2024
France's travel sector grew by 12% in 2023 to over €55 billion, with online bookings reaching their highest total to date and mobile transactions constituting 36% of this online revenue.  ... Read More
New tool uses generative AI to help travel brands understand online activity
News / Technology
New tool uses generative AI to help travel brands understand online activity
By Mitra Sorrells | April 4, 2024
Quantum Metric, which provides session replay solutions for travel brands including Virgin Atlantic, Rail Europe and Emirates, is launching a new generative AI-powered session summarization tool.... Read More
How generative AI is impacting revenue management for hotels
News / Technology
How generative AI is impacting revenue management for hotels
By Morgan Hines | April 4, 2024
 Predictions vary, but generally experts agree generative artificial intelligence - and AI more broadly - will greatly improve the ability of hotels to drive revenue.... Read More
BlaBlaCar receives €100M to bolster multimodal growth
News / Online
BlaBlaCar receives €100M to bolster multimodal growth
By Morgan Hines | April 3, 2024
 Paris-based BlaBlaCar said it has reached profitability over the last two years and will use this new funding to extend its multimodal strategy.  ... Read More
The impact of American Airlines' distribution changes one year on
News / Distribution
The impact of American Airlines' distribution changes one year on
By Linda Fox | April 3, 2024
American Airlines has made no secret of its goal of 100% internet-based bookings and other carriers are showing signs of following suit with varying strategies.... Read More
Spotlight shines brighter on algorithmic price-fixing in hospitality
News / Online
Spotlight shines brighter on algorithmic price-fixing in hospitality
By Jeffrey Weinstein - Hotel Investment Today | April 3, 2024
After a series of lawsuits, newly expressed interest in a case by the U.S. Department of Justice and the Federal Trade Commission could signal more scrutiny over alleged hotel pricing collusion.   ... Read More
Trip.com Group and AirAsia to collaborate across multiple lines of business
News / Online
Trip.com Group and AirAsia to collaborate across multiple lines of business
By Mitra Sorrells | April 2, 2024
Capital A CEO Tony Fernandes said AirAsia's growth plans are focused on China and on getting Trip.com Group's customers into Southeast Asia.... Read More
Dutch startup Stippl announces funding, plans to use generative AI
News / Startups
Dutch startup Stippl announces funding, plans to use generative AI
By Morgan Hines | April 2, 2024
“All-in-one” travel platform Stippl has received €575,000 in funding as it plans its expansion.... Read More
Concur founder Steve Singh and investors acquire Direct Travel
News / Online
Concur founder Steve Singh and investors acquire Direct Travel
By Linda Fox | April 2, 2024
Direct Travel will integrate technology from Center, Spotnana and Troop as well as its own AI technology to create a more joined up experience for business travelers.... Read More
India’s EaseMyTrip acquires minority interest in ETrav Tech
News / Online
India’s EaseMyTrip acquires minority interest in ETrav Tech
By Mitra Sorrells | April 1, 2024
EaseMyTrip has made several investments in the last year to diversify its business beyond air travel into hotels and said this investment will help it grow its B2B efforts.... Read More