Airline distribution in 2030 - parts 1 and 2
The most popular story of 2019 was a two-part opinion piece from tech executive, investor and board adviser Mario Gavira, who wrote:
"Predictions rarely turn out the way we imagined them - even more so today with the breakneck speed technology is transforming almost all industries, plus the giant digital wave spreading into our personal and work lives.
"So, meet airline distribution: shifting user behaviors (mobile, voice); the rapid expansion of digital giants (Google, Amazon?); new technology standards disrupting the existing ecosystem; a rapid consolidation of intermediaries; and strong determination by airlines to directly connect with the end consumer.
"These elements are sending shockwaves across the distribution landscape.
"Add to this the rapid adoption during the next decade of transformative technologies like artificial intelligence, cloud computing, the Internet of Things, augmented reality and blockchain, etc., and you get the picture: the airline industry is at a digital tipping point where seismic forces will shake up the existing ecosystem."
Editor's note: This story was in two parts, both of which had significant traffic and each would've made into our top 10 list. Combined, they make up the number one position.