Mobile

Trainline voice app Twitter alerts
News / Technology
Trainline's voice app uses Twitter data to communicate rail disruptions
By Mitra Sorrells | September 13, 2018
Train operators are the first to know about service disruptions, and now independent ticket retailer Trainline is tapping into that knowledge to keep commuters better informed.   Read More
criton-startup-stage-travel-3
Interview / Startups
Startup Stage: Criton drags and drops app tools into hotels
By Kevin May | September 11, 2018
With 28 full-time employees and expansion to London, Criton is ambitious with its plan to give hotels the tools to create their own mobile applications. Read More
Intra-EU roaming charges are under control, fair use policies permitting
News / Technology
Intra-EU roaming charges are under control, fair use policies permitting
By Viewpoints | September 10, 2018
This is a viewpoint by Chris Koeneman, senior vice president strategic solutions for MOBI. After legislation came into effect last summer, international travelers were granted a reprieve from inter Read More
Ride-hailing companies Lyft, Taxify launch e-scooter rental
News / Distribution
Ride-hailing companies Lyft, Taxify launch e-scooter rental
By Mitra Sorrells | September 6, 2018
Two of the worlds largest on-demand transportation companies are getting into the e-scooter business.   Read More
Guest Experience report
News / Online
Upsell conversion, mobile communication top list of opportunities for hoteliers
By Mitra Sorrells | September 5, 2018
A new survey of hoteliers in the United States, Canada, Western Europe and Southeast Asia has found the majority are missing the opportunity to generate revenue through upselling.   Read More
virgin-atlantic-sita-augmented-reality
News / Technology
Virgin Atlantic crew get Dreamliner lessons via augmented reality
By Linda Fox | September 4, 2018
Virgin Atlantic uses augmented reality to help crew familarize themselves with the Boeing 787. Read More
How purchasing trends, trip motivations and booking behaviors differ across four markets
News / Online
How purchasing trends, trip motivations and booking behaviors differ across four markets
By Phocuswright Research | August 31, 2018
It's critical for travel companies to understand the consumer behaviors and preferences that influence purchase decisions. Commissioned by Google, Phocuswright recently published a series of reports on... Read More
air-canada-app-breach
News / Technology
Air Canada admits app security breach could hit thousands of passenger profiles
By Linda Fox | August 30, 2018
Air Canada says about 1% of its 1.7 million app users may be affected by last week's data breach Read More
Online travel bookings booming in China, India, driven by millennials
News / Online
Online travel bookings booming in China, India, driven by millennials
By Mitra Sorrells | August 29, 2018
Digital travel sales in China and India are far outpacing the rest of the world and that is expected to continue for the next several years.   Read More
ALICE and Puerto Rico partnership
News / Technology
New app aims to boost tourism in Puerto Rico, nearly one year after Hurricane Maria
By Mitra Sorrells | August 24, 2018
The Puerto Rico Tourism Company is partnering with hotel operations platform ALICE and Roca Marketing to bolster tourism on the island by enhancing communications between hotels and tourists. Read More
Using data to help shift tours and activities from mobile-friendly to mobile-optimised
From Our Partners / Technology
Using data to help shift tours and activities from mobile-friendly to mobile-optimised
By Sponsored Content | August 21, 2018
Sponsored by Checkfront. The go-to statistic when discussing the potential of tours and activities comes from research which says the sector will be worth “$183 billion by 2020.” That sum repres Read More
Getaround 300M funding series D
News / Startups
Car-share service Getaround nails $300M funding round
By Mitra Sorrells | August 21, 2018
Getaround, a platform that provides instant and keyless carsharing, has secured $300 million in a Series D financing round led by SoftBank, with participation from Toyota Motor Corporation.   Read More
Alipay South Korea mobile tax refund
News / Technology
Alipay enables paperless tax refund service for travelers
By Mitra Sorrells | August 21, 2018
China-based mobile payment platform Alipay is making it easier for its users to get tax refunds for purchases they make when they travel. Read More
Using customer service as a growth tool for travel tech providers
Opinion / Technology
Using customer service as a growth tool for travel tech providers
By Lukas Hempel - BookingKit | August 20, 2018
The game for tour and activity software providers is decided by winning over new suppliers and monetizing them. Read More
How an autonomous vehicle startup unicorn took a wrong turn
Notated News / Technology
How an autonomous vehicle startup unicorn took a wrong turn
By Joshua Brustein and Mark Bergen - Bloomberg | August 15, 2018
Quanergy Systems found itself in the center of a sudden frenzy over self-driving cars in 2014. It makes lidar, which bounces lasers off objects to help autonomous cars know what’s nearby. Read More