Mobile

News / Distribution

As travel distribution evolves, Amadeus looks at its own approach

By Linda Fox | August 9, 2018

Amadeus is building out its Live Travel Space platform to keep itself and its customers at pace with the evolving consumer landscape. Read More

News / Online

Online reputation, bookings top of mind for travel business owners

By Jill Menze | July 26, 2018

Travel businesses are overwhelmingly concerned about their online reputations, as well as how well they’re equipped to meet a mobile audience, a new study from TripAdvisor shows. Read More

News / Online

GM adds peer-to-peer car sharing to Maven platform

By Mitra Sorrells | July 24, 2018

General Motors is expanding its Maven mobility service to include privately owned and leased vehicles. Read More

News / Technology

Content as a compass to navigate the winding path to purchase

By Viewpoints | July 24, 2018

This is a viewpoint by Wulfric Light-Wilkinson, chief commercial officer at Quill. Holidays may be all about rest and relaxation, but the online booking process for consumers, by contrast, is often Read More

News / Online

Google on why consumers like to know more before they travel

By Linda Fox | July 23, 2018

Google delves into mobile search trends to discover traveler motives to know more before they go. Read More

News / Online

VIDEO: Lessons in digital travel from Asia

By PhocusWire | July 23, 2018

The best way for travel businesses in the west to understand the nuances and issues associated with operating in Asia Pacific is to learn from those at the sharp end. Read More

News / Online

Reimagining customer experience, part 2: Brian Solis on iteration vs. innovation

By Mitra Sorrells | July 16, 2018

What we really should be talking about is how are you designing experiences that people are willing to find and pay more for and love and recommend. Read More

News / Online

Japan’s Travel.jp to provide content for LINE app’s new travel service

By Mitra Sorrells | July 13, 2018

Japan’s largest travel metasearch and content platform, Travel.jp, has inked a deal with LINE, the largest communication app in Japan, to power the price comparison and travel guide content for the... Read More

News / Online

Seatfrog grabs $6 million round to bolster upgrade bidding app

By Kevin May | July 12, 2018

Rail and air upgrade platform Seatfrog has secured a Series A investment to the tune of $6 million. Read More

News / Online

CMAC Group buys taxi platform Cabfind

By Linda Fox | July 11, 2018

B2B taxi company Cabfind has been acquired by CMAC Group, a ground transport specialist. Read More

News / Online

Fever experience platform raises $20M, sees blend between tourist and local

By Kevin May | July 9, 2018

City experience platform Fever has raised $20 million in Series C funding, as it looks to expand the business into new cities in Europe and North America. Read More

News / Online

Lyft moves into bike-sharing with Motivate acquisition

By Kevin May | July 3, 2018

Lyft claims it is on a path to "revolutionize urban transportation" with an agreement to acquire the technology and corporate functions of bike-sharing brand Motivate. Read More

Technology and customer experience analysis

News / Technology

Why technology is the key to a great customer experience for travelers

By Rakshit Desai - FCM Travel Solutions | July 2, 2018

It’s a universally acknowledged fact that technology has influenced every aspect of human life, specifically over the last few years. This stands unambiguously true for travel industry. Read More

News / Technology

How airlines can improve customer service via their apps

By Jill Menze | June 29, 2018

Consumers primarily communicate via social networks and messaging apps on their mobile devices, which means airlines should be utilizing those channels to offer customer support. But how many have an... Read More

News / Online

So, what is the Power Paradox in travel?

By PhocusWire | June 27, 2018

Travel's biggest players have never been bigger, wielding tremendous power and maintaining the status quo in way that has never been seen before. But herein lies the paradox... Read More

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