Mobile

News / Online

Name-your-fare ride-hailing company inDriver adds service in India

By Mitra Sorrells | July 9, 2019

Ride-hailing company inDriver is launching in Chandigarh and says it now serves 26 million riders in more than 200 cities in 23 countries. Read More

News / Online

India, part 1: A vast travel opportunity, now led by digital

By Mitra Sorrells | July 8, 2019

For part 1 in our month-long look at India we explore the overall travel market and implications of the country's growing, young and socially-active population. Read More

Opinion / Online

Why travel marketers must be always on and multichannel

By Stephen Taylor - Sojern | July 4, 2019

To be successful in this era of convergence, travel providers must think more strategically, not just about inventory, but about how they’re selling entire experiences. Read More

News / Online

Hang up the phone, travelers want a connected experience

By Linda Fox | July 2, 2019

The State of the Connected Customer report shows how much expectations of brands have changed. Read More

News / Technology

Automated ticket and check-in is great, give me humans for everything else

By Kevin May | July 2, 2019

Airports and airlines often speak about bringing as much automation to airports as possible in a bid to improve the experience and make operations more efficient. Read More

Flywire payment complexities tours and activities

News / Online

Q&A: Payment complexities in the growing tours and activities sector

By Mitra Sorrells | June 28, 2019

Flywire's Colyn Smyth discusses some of the challenges related to payments in the tours and activities space. Read More

News / Startups

TripActions raises again, $250M round going to aggressive growth plan

By Mitra Sorrells | June 27, 2019

This latest investment comes less than eight months after TripActions' Series C round last November which brought in $154 million. Read More

News / Technology

A tale of two airlines battling disruption with technology

By Linda Fox | June 25, 2019

The cost of disruption to airlines is around 8% of revenue, or $60 billion to the industry, every year. Little wonder then they turning to technology to address disruption from weather events to... Read More

News / Technology

Expedia’s Arthur Chapin on emerging tech: The good, the bad… and the blockchain

By Jill Menze | June 20, 2019

You’ve heard it once, and you’ll hear again how things like blockchain and Amazon’s Alexa are disrupting the travel industry. But when does the talk turn from promise and buzz to practical... Read More

From Our Partners / Technology

Will food delivery apps eliminate the need for hotel room service?

By PhocusWire | June 17, 2019

In recent years, new options for on-demand, personalized meals have emerged – initially disrupting the way people dine at home and now gaining traction among travelers as a convenient way to eat while... Read More

News / Technology

Travel payments, part 3: Virtual payment tech and its impact on business travel

By Mitra Sorrells | June 17, 2019

For part three in our payments month series we take a look at virtual card payments and how they're used in business travel. Read More

Worldpay Helldorff payment challenges trends

News / Technology

Q&A: Worldpay's Thomas Helldorff on challenges, trends and predictions for travel payments

By Mitra Sorrells | June 13, 2019

Worldpay's vice president of vertical strategy for travel and airlines shares his thoughts on the role of mobile and alternative payments, how payment systems can drive conversions and much... Read More

Interview / Technology

STARTUP STAGE: Welcome uses AI to make trip planning more spontaneous and personalized

By Jill Menze | June 12, 2019

Welcome uses artificial intelligence to help travelers plan in real time based on their preferences, tips from friends and location data. Read More

News / Technology

Alipay partners with European e-wallets to promote QR-code payments

By Mitra Sorrells | June 11, 2019

Alipay and six European digital wallet companies are partnering to create a QR-code payment option that works across all platforms. Read More

Opinion / Online

What happens to rate parity when Airbnb is an online travel agency?

By Gino Engels - OTA Insight | June 11, 2019

As lines blur between platform and provider, there are some real questions around rate parity and price competitiveness in this brave new world. Read More

Most Popular
Latest Stories