Mobile

News / Online

Fliggy wants to help overseas travel companies market to Chinese tourists

By Mitra Sorrells | September 21, 2023

The Alibaba subsidiary is adding new tools and services to help travel partners, particularly those in Southeast Asia, “tap into the massive potential of Chinese tourism in a cost-effective... Read More

News / Technology

Expedia Group builds generative AI into multiple products in its “Fall Release”

By Mitra Sorrells | September 21, 2023

Among many other updates to its products and services for both travelers and industry partners, Expedia Group is partnering with travel influencers to offer short-form videos in the Expedia and... Read More

From Our Partners / Online

How booking sites and travel agencies can maximize e-commerce profitability

By Carl Bleich - Bloomreach | September 18, 2023

Discover effective strategies for booking sites and agencies to maximize e-commerce profitability. Learn how to boost revenue through upsell campaigns, building customer loyalty and minimizing... Read More

News / Online

Latin America’s mobile-first market means higher online penetration

By Phocuswright Research | September 18, 2023

A new Phocuswright report shows overall mobile penetration of supplier-direct online travel bookings is predicted to nearly double from 2022 to 2026 in the Latin America travel market. Read More

News / Online

Steve Hafner on why Kayak is going deeper into business travel

By Mitra Sorrells | September 12, 2023

Kayak has more than 30,000 companies using it's free corporate travel tool for small- and medium-sized businesses and is now going after larger enterprises with a new product developed for PwC. Read More

Interview / Startups

STARTUP STAGE: Tango targets “mass affluent” travelers with AI-based booking platform

By Mitra Sorrells | September 11, 2023

Tango combines artificial intelligence, machine learning and human curation to provide design, booking and servicing of hyper-personalized trips. Read More

News / Online

Key barometers of Chinese travel and its emerging behavioral and spending patterns

By Phocuswright Research | September 8, 2023

While China's gross bookings are not anticipated to surpass 2019 totals until 2024, recovery and rebuilding are underway, thanks to nimble suppliers and intermediaries and consumers’ passion for... Read More

News / Online

Travelers are placing more value on customer experience when considering air travel

By Morgan Hines | September 8, 2023

SITA's latest Passenger IT Insights report finds travelers becoming more comfortable with technology, particularly mobile apps, and also increased desire for technology that boosts sustainability for... Read More

News / Online

Travel websites failing basic accessibility tests

By Linda Fox | August 30, 2023

Consistent accessibility issues such as missing alternative text and unlabeled form fields are barriers to bookings from disabled travelers. Read More

Interview / Online

CEO Spotlight - Tony Fernandes of Capital A

By Linda Fox | August 29, 2023

Capital A has been steadily developing from an airline to an online travel platform and most recently a super app offering financial services, ride hailing, food delivery and more. Read More

News / Online

TikTok, Instagram, X: How travel startups use social media

By Morgan Hines | August 24, 2023

Travel startups have been using social media as a marketing tool for some time now. But with an ever-evolving social media spectrum, what remains useful? Read More

News / Online

Grab boosts mobility revenue through supply improvement

By Linda Fox | August 23, 2023

Grab reported a 77% increase in Q2 2023 revenue to $567 million and a 74% decrease in losses to $148 million. Read More

News / Online

Wego CEO on the Middle East’s travel boom, generative AI and more

By Mitra Sorrells | August 18, 2023

Wego CEO Ross Veitch explains why he's bullish on the future of tourism in the Middle East and how generative AI-powered chat interfaces could become the new "gatekeepers" for e-commerce. Read More

News / Online

U.S. online channel share expected to remain unchanged through 2026

By Phocuswright Research | August 18, 2023

Changing traveler behavior from 2020-2022 has brought about several noteworthy shifts, some of which are expected to endure for a considerable period, particularly related to travel distribution. Read More