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You, Me & The Machine: The Phocuswright Conference 2023
News / Online
You, Me & The Machine: The Phocuswright Conference 2023
By PhocusWire | August 17, 2023
Make plans to attend The Phocuswright Conference in November for Center Stage sessions featuring industry leaders along with dedicated programs for innovation, diversity, Young Leaders and... Read More
Online travel giants seeking to mix up marketing channels
News / Online
Online travel giants seeking to mix up marketing channels
By Linda Fox | August 15, 2023
Online travel giants Booking Holdings, Expedia Group and Airbnb increased marketing investment marginally in Q2 as all strive to make the most of direct channels. Read More
Go City’s Owen, Tiqets’ Elzinga on the outlook and opportunity for experiences
News / Online
Go City’s Owen, Tiqets’ Elzinga on the outlook and opportunity for experiences
By PhocusWire | August 14, 2023
Tiqets founder and president Luuc Elzinga and Go City CEO Jon Owen discuss strategies to drive loyalty, the importance of tailoring products and payments to the user and other opportunities in the... Read More
Business travel pivots: From leakage to leverage
From Our Partners / Online
Business travel pivots: From leakage to leverage
By Vineet Taneja - Brex | August 10, 2023
The modern employee experience using tools and technology should be intuitive, easy and global. Why are travel programs still built on clunky systems from the past? Read More
After successful test, SITA and Indicio accelerate digital travel ID
News / Technology
After successful test, SITA and Indicio accelerate digital travel ID
By Mitra Sorrells | August 9, 2023
Following a pilot in Aruba, SITA and Indicio are expanding their work on decentralized identity solutions that enable passengers to create a digital version of their passport that is stored in a mobile... Read More
IHG reports revenue, user and download gains for its mobile app
News / Online
IHG reports revenue, user and download gains for its mobile app
By Linda Fox | August 9, 2023
The company also revealed the latest developments on attribute selling and its Guest Reservation System. Read More
How online travel agencies plan to win and retain customers
News / Online
How online travel agencies plan to win and retain customers
By Phocuswright Research | August 8, 2023
Mobile has become one of the biggest strategic focus areas for online travel agencies, as they look drive more direct customer interaction to reduce their marketing spend and their reliance on Google. Read More
Airbnb accelerates supply growth, looks to expand beyond core service
News / Online
Airbnb accelerates supply growth, looks to expand beyond core service
By Mitra Sorrells | August 3, 2023
Airbnb saw its revenue reach $2.5 billion in the second quarter of this year - with more than 115 million nights and experiences booked on the platform. Read More
Expedia Group sees cause for optimism in record Q2 earnings
News / Online
Expedia Group sees cause for optimism in record Q2 earnings
By Derek Catron | August 3, 2023
While revenues slowed and fell below analysts’ estimates, CEO Peter Kern saw promise in Expedia Group’s plans for the rest of the year.   Read More
Viator accounted for nearly half of Tripadvisor’s revenue in Q2
News / Online
Viator accounted for nearly half of Tripadvisor’s revenue in Q2
By Mitra Sorrells | August 2, 2023
Viator's revenue was up 59% in Q2 this year compared with 2022 and is now nearly on par with revenue from the Tripadvisor Core segment, which includes its flagship metasearch. Read More
Airalo lands $60M, plans eSIM product for businesses
News / Technology
Airalo lands $60M, plans eSIM product for businesses
By Linda Fox | August 1, 2023
The round, which brings Airalo's total funding to $67.3 including $5.4 million in late 2021, was led by e& Capital, the investment arm of technology specialist e&. Read More
STARTUP STAGE: Landng offers bookable travel itineraries from content creators
Interview / Startups
STARTUP STAGE: Landng offers bookable travel itineraries from content creators
By Mitra Sorrells | July 31, 2023
Landng provides a database of customizable itineraries to help users discover, share and activate travel plans curated by a community of creators, travelers and brands.  Read More
Revolutionize your hotel transactions with modern payment links
From Our Partners / Technology
Revolutionize your hotel transactions with modern payment links
By Haley Crawford - Selfbook | July 31, 2023
With outdated transaction methods and high-risk credit card authorization forms having led the charge for years, hotels and guests are craving options that make secure, simple and flexible payments... Read More
Uptrip - Launch pitch at Phocuswright Europe 2023
Interview / Startups
Uptrip - Launch pitch at Phocuswright Europe 2023
By PhocusWire | July 25, 2023
Uptrip rewards travelers every time they fly with digital trading cards that provide perks such as free Wi-Fi or lounge access.   Read More
Report: Travelers vs. tech - Fostering a traveler-centric approach to innovation
From Our Partners / Technology
Report: Travelers vs. tech - Fostering a traveler-centric approach to innovation
By Cathy Walsh - PhocusWire | July 25, 2023
This white paper, produced by PhocusWire and Allianz Partners, provides a traveler-centric review of three key trends impacting travel: ChatGPT/AI travel assistants, fintech and the future of travel... Read More
The Phocuswright Conference 2026