Mobile

News / Online

Key barometers of Chinese travel and its emerging behavioral and spending patterns

By Phocuswright Research | September 8, 2023

While China's gross bookings are not anticipated to surpass 2019 totals until 2024, recovery and rebuilding are underway, thanks to nimble suppliers and intermediaries and consumers’ passion for... Read More

News / Online

Travelers are placing more value on customer experience when considering air travel

By Morgan Hines | September 8, 2023

SITA's latest Passenger IT Insights report finds travelers becoming more comfortable with technology, particularly mobile apps, and also increased desire for technology that boosts sustainability for... Read More

News / Online

Travel websites failing basic accessibility tests

By Linda Fox | August 30, 2023

Consistent accessibility issues such as missing alternative text and unlabeled form fields are barriers to bookings from disabled travelers. Read More

Interview / Online

CEO Spotlight - Tony Fernandes of Capital A

By Linda Fox | August 29, 2023

Capital A has been steadily developing from an airline to an online travel platform and most recently a super app offering financial services, ride hailing, food delivery and more. Read More

News / Online

TikTok, Instagram, X: How travel startups use social media

By Morgan Hines | August 24, 2023

Travel startups have been using social media as a marketing tool for some time now. But with an ever-evolving social media spectrum, what remains useful? Read More

News / Online

Grab boosts mobility revenue through supply improvement

By Linda Fox | August 23, 2023

Grab reported a 77% increase in Q2 2023 revenue to $567 million and a 74% decrease in losses to $148 million. Read More

News / Online

Wego CEO on the Middle East’s travel boom, generative AI and more

By Mitra Sorrells | August 18, 2023

Wego CEO Ross Veitch explains why he's bullish on the future of tourism in the Middle East and how generative AI-powered chat interfaces could become the new "gatekeepers" for e-commerce. Read More

News / Online

U.S. online channel share expected to remain unchanged through 2026

By Phocuswright Research | August 18, 2023

Changing traveler behavior from 2020-2022 has brought about several noteworthy shifts, some of which are expected to endure for a considerable period, particularly related to travel distribution. Read More

News / Online

Despegar reports record quarter for revenue

By Linda Fox | August 17, 2023

The Latin America OTA reported its first positive quarter since 2019 with net income of $28 million. Read More

News / Online

You, Me & The Machine: The Phocuswright Conference 2023

By PhocusWire | August 17, 2023

Make plans to attend The Phocuswright Conference in November for Center Stage sessions featuring industry leaders along with dedicated programs for innovation, diversity, Young Leaders and... Read More

News / Online

Online travel giants seeking to mix up marketing channels

By Linda Fox | August 15, 2023

Online travel giants Booking Holdings, Expedia Group and Airbnb increased marketing investment marginally in Q2 as all strive to make the most of direct channels. Read More

News / Online

Go City’s Owen, Tiqets’ Elzinga on the outlook and opportunity for experiences

By PhocusWire | August 14, 2023

Tiqets founder and president Luuc Elzinga and Go City CEO Jon Owen discuss strategies to drive loyalty, the importance of tailoring products and payments to the user and other opportunities in the... Read More

From Our Partners / Online

Business travel pivots: From leakage to leverage

By Vineet Taneja - Brex | August 10, 2023

The modern employee experience using tools and technology should be intuitive, easy and global. Why are travel programs still built on clunky systems from the past? Read More

News / Technology

After successful test, SITA and Indicio accelerate digital travel ID

By Mitra Sorrells | August 9, 2023

Following a pilot in Aruba, SITA and Indicio are expanding their work on decentralized identity solutions that enable passengers to create a digital version of their passport that is stored in a mobile... Read More