Martin Cowen

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After posting £80M loss, Virgin Atlantic aims to trim fuel costs with new technology platform

By Nick Vivion | August 7, 2012

Virgin Atlantic announced a £80 million loss this week, blaming a combination of lower demand and... Read More

News / Online

Expedia wants guests to choose when to pay for a hotel

By Sean O'Neil | August 7, 2012

Expedia is slowly testing its Expedia Traveler Preference (ETP) program as a new payment model.... Read More

News / Online

Travel Tech Scan: Australia welcomes hotel auctions, Asian business travelers get busy

By Sean O'Neil | August 7, 2012

A few of the items that caught our eyes today, August 7, such as an offer-based hotel reservation... Read More

News / Online

Mission Millennials: capturing a lucrative cohort for life

By Nick Vivion | August 6, 2012

With travel spending in the United States back to pre-recession levels (up 6% this year to $293... Read More

News / Online

Morning Scan: Expedia migrates smoothly, Southwest has an IT fiasco, Priceline preps for earnings, and more travel tech news

By Sean O'Neil | August 6, 2012

Expedia says its migration to a unified IT platform for all of its brands is going smoothly, while... Read More

News / Online

Shangri-La's new iPhone app points to integrated guest experience

By Nick Vivion | August 3, 2012

In a first step towards a fully multi-platform guest experience, Hong Kong-based Shangri-La Hotels has... Read More

News / Online

Ancillary Friday: American goes the last mile with luggage, and US Airways expands its menu

By Sean O'Neil | August 3, 2012

A few well-known airlines have embarked on a new trend in growing ancillary revenue streams by... Read More

News / Online

British Airways' barometer measures Olympics buzz in real-time

By Nick Vivion | August 3, 2012

Using the hashtag #homeadvantage, British Airways has created a clever way to visualize the social... Read More

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Professional association of innkeepers international responds to social media controversy

By Nick Vivion | August 3, 2012

For businesses large and small, the debate rages over the appropriateness of taking to social media to... Read More

News / Online

Seamless, smart and straightforward: a path to generating revenue from mobile travel bookings

By Nick Vivion | August 3, 2012

Many mobile apps aren't even apps; rather, they are basic copies of the Web version. And those that... Read More

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