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News / Online

Vayant motors ahead, after former bitter rival Everbread skids to a halt

By Sean O'Neil | August 27, 2013

B2B search provider Vayant Travel Technologies has put in place a solution for Kuoni Travel UK, its... Read More

News / Online

VerbalizeIt looks to leap language barriers via a network of live translators

By Linda Fox | August 26, 2013

Let's face it, we've all been there - travelling in a foreign country and being unable to communicate... Read More

News / Online

OTAs remain the top research source for US vacation package buyers, says Expedia

By Sean O'Neil | August 26, 2013

See the results of a study of the path to purchase of vacation packages during the month-and-a-half... Read More

News / Online

I hate your brand: How negative word-of-mouth can actually increase positive engagement

By Nick Vivion | August 23, 2013

The loyalty researchers at LoyaltyOne have been busy proving that the impact of negative word-of-mouth... Read More

News / Online

Vayable pivots from guide marketplace to trip concierge

By Sean O'Neil | August 23, 2013

The US-based startup has unveiled its revamped website, which emphasizes its June pivot from being a... Read More

News / Online

Marketers, personalisation needs more work but don't ditch brochures just yet

By Linda Fox | August 23, 2013

It seems there may be some gaps in what travel consumers want from digital channels and the perception... Read More

News / Online

It's all about the brand: Travelocity's gnome packs up to double down with Expedia [ANALYSIS]

By Nick Vivion | August 22, 2013

Can the power of the brand be strong enough to eliminate all technological competitive advantage in... Read More

News / Online

Social media maintains lead as most rapid customer service channel

By Nick Vivion | August 22, 2013

New research shows social media's continued dominance as the most rapid form of customer service.... Read More

News / Online

HotelsCombined enjoys sudden, under-the-radar growth

By Sean O'Neil | August 22, 2013

The Sydney-based accommodation metasearch site doubled in size by traffic, revenue and staff during... Read More

News / Online

Price, ratings and reviews: How consumers process UGC and price when buying a hotel room

By Nick Vivion | August 21, 2013

The advent of social media, and the popularity of consumer review sites, has changed the way that... Read More

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The Phocuswright Conference 2026

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Cloudbeds to launch direct-booking integration with Meta's Muse

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TourHub raises £3 million to scale multi-day tour platform

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Hotels are using AI to recommend room rates, not set them

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Return on tokens: Who pays for the free travel agent?

November 17-19, 2026

The Phocuswright Conference 2026

The Phocuswright Conference 2026, November 17-19, Ft. Lauderdale, Florida. Register Now.... Register Now

October 20, 2026

Cloudbeds to launch direct-booking integration with Meta's Muse

The API integration is set to roll out to Cloudbeds' U.S. hotel customers in the first quarter of... Read More

October 20, 2026

TourHub raises £3 million to scale multi-day tour platform

The funding will support technology improvements, international marketing and expansion of its tour... Read More