Marriott

News / Technology

Blockskye ready for the long journey to transformation

By Michael B. Baker - BTN | October 4, 2024

With a handful of publicly announced customers, the Kayak for Business Enterprise tool - a collaborative effort of Blockskye and Kayak - is taking a selective approach in bringing on new clients. Read More

News / Technology

Snowflake expands its data cloud platform with capabilities tailored for travel

By Morgan Hines | September 24, 2024

Snowflake already works with clients including Hyatt, Tripadvisor, Booking.com, JetBlue and Marriott. Read More

News / Online

Marriott CEO on shifting loyalty from transactional to emotional

By Morgan Hines | September 19, 2024

Hotel loyalty programs have traditionally been focused on room nights as the primary redemption offering, but Marriott CEO Anthony Capuano believes Bonvoy can go far beyond traditional expectations. Read More

News / Distribution

Sonder writes new chapter with Marriott licensing deal, new funding

By Linda Fox | August 19, 2024

Sonder, which has faced challenges recently including a delisting from the Nasdaq and job cuts, will have access to $146 million to drive growth as well as help with the integration of its... Read More

News / Online

Latin America super app Rappi on using its travel products to drive loyalty

By Mitra Sorrells | August 15, 2024

About a year after Rappi partnered with Marriott in Mexico, the integration has extended to the super app’s users in Colombia, Chile, Peru, Brazil, Argentina and Uruguay. Read More

News / Technology

IHG bookings from own channels hit 80%

By Linda Fox | August 8, 2024

Holiday Inn-parent IHG shares progress on its investments in technology and loyalty, including the implementation of a new revenue management system and property management system. Read More

News / Online

Marriott launches travel management system for SMBs powered by Spotnana

By Mitra Sorrells | July 9, 2024

Users can book hotels in the Marriott Bonvoy portfolio at discounted rates, as well as book flights, rail and rental cars. The system also includes access to live traveler data, real-time reporting and... Read More

News / Technology

Accor embarks on CRS migration with Amadeus

By Linda Fox | June 5, 2024

The goal is to have the first hotel live on the system in a year, and France-based Accor is prioritizing luxury properties in North America to migrate first. Read More

News / Technology

Pushing to make early check-ins more than just a free perk

By D.J. Catron | May 22, 2024

As personalized travel becomes a priority, more hotel operators and system developers believe a growing number of guests will demand early check-ins — even if they have to pay for it. Read More

News / Technology

Marriott's revenue and tech chief on travel retail ambition

By Linda Fox | May 21, 2024

Marriott International chief revenue and technology officer Drew Pinto discusses the hotel giant's strategy to replace its CRS, PMS and loyalty platform and its approach to newer technologies. Read More

News / Technology

IHG enlists Google for AI travel planning tool

By Linda Fox | April 9, 2024

As part of an expanded partnership with Google Cloud, IHG Hotels & Resorts is launching a generative AI-powered travel planning service to help guests book stays with the group's One Rewards app. Read More

News / Technology

Marriott tests AI search tool for rental product

By Linda Fox | March 22, 2024

The search with artificial intelligence tool is in a test phase initially and was developed in partnership with Publicis Sapient. Read More

News / Startups

Digital tipping solution Grazzy adds IHG to portfolio of brand partners

By Mitra Sorrells | March 5, 2024

Grazzy, a PhocusWire Hot 25 Travel Startup for 2024, enables hotel guests to tip without cash and without requiring an app download or account setup. Read More

News / Technology

More than one-third of leisure travelers have used GenAI tools, report says

By Morgan Hines | November 10, 2023

More than half of leisure travelers who have used generative artificial intelligence planning tools booked most or all of the recommendations provided by the chatbot. Read More

News / Technology

IHG, Hilton, Marriott, Wyndham: How hotels prioritize mobile apps

By Morgan Hines | November 7, 2023

Hotel brands are adding more features to their mobile apps and using them as key tools for loyalty as consumers continue to be glued to their phones. Read More

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