Marriott

News / Technology

Marriott tests AI search tool for rental product

By Linda Fox | March 22, 2024

The search with artificial intelligence tool is in a test phase initially and was developed in partnership with Publicis Sapient. Read More

News / Startups

Digital tipping solution Grazzy adds IHG to portfolio of brand partners

By Mitra Sorrells | March 5, 2024

Grazzy, a PhocusWire Hot 25 Travel Startup for 2024, enables hotel guests to tip without cash and without requiring an app download or account setup. Read More

News / Technology

More than one-third of leisure travelers have used GenAI tools, report says

By Morgan Hines | November 10, 2023

More than half of leisure travelers who have used generative artificial intelligence planning tools booked most or all of the recommendations provided by the chatbot. Read More

News / Technology

IHG, Hilton, Marriott, Wyndham: How hotels prioritize mobile apps

By Morgan Hines | November 7, 2023

Hotel brands are adding more features to their mobile apps and using them as key tools for loyalty as consumers continue to be glued to their phones. Read More

News / Online

Hospitality companies need to improve front-line workplace for women, report says

By Morgan Hines | November 6, 2023

A focus on physical health, flexible scheduling and clear growth opportunities are some of the strategies recommended to support front-line workers who are women. Read More

News / Distribution

Marriott-Rappi partnership goes live, signals new opportunities for customer acquisition

By Mitra Sorrells | October 24, 2023

The partnership is launching in Mexico with plans to expand to Colombia in November and early next year to the other Latin America countries where Rappi operates. Read More

News / Online

Hotel bookings via mobile device continue to edge north

By Linda Fox | July 21, 2023

Affilired has been charting the rise in hotel bookings via mobile in recent years and reported a marked increase in the first quarter of 2023. Read More

News / Technology

Hyatt partners with Sabre for central reservations tech

By Linda Fox | July 20, 2023

Sabre's SynXis central reservation system is to become the main reservation system for Hyatt properties from the beginning of next year. Read More

News / Online

Travel’s top TV ads reflect surge in demand

By Derek Catron | July 14, 2023

EDO measured online consumer engagement to uncover the $1.2 trillion travel industry’s most effective advertisers, creatives and media environments from the past year. Read More

News / Distribution

Study reveals low take-up of AI among European hotels

By Linda Fox | July 5, 2023

The Booking.com-Statista European Accommodation Barometer reveals that 23% plan to use the tools in the next six months, but two-thirds have no plans to use AI in their businesses. Read More

News / Online

Latin America super app Rappi has big ambitions in travel

By Mitra Sorrells | June 20, 2023

With partnerships with Marriott and Amadeus, Rappi is finding ways to make its app the go-to place for travel bookings as well as many other daily essentials. Read More

News / Online

Marriott to prominently display resort fees this month

By Jeffrey Weinstein - Hotel Investment Today | May 1, 2023

Marriott is making this required moved based on a 2021 settlement in a Pennsylvania court regarding resort fees as a deceptive practice. Read More

News / Technology

Journera debuts TripSignals platform to connect travel data

By Derek Catron | April 14, 2023

Journera CEO Jeff Katz sees benefits for travelers as well as the airlines and hotels that want their business from journey’s start to finish. Read More

News / Online

Advocates push for bold steps to diversify hotel leadership

By Derek Catron | March 10, 2023

Wyndham, Marriott, Hyatt and others take steps, but advocates say more may be needed to improve diversity among hotel owners. Read More

News / Technology

IHG tech and digital strategy sees results

By Linda Fox | February 22, 2023

Hotel giant IHG attributes its current strong performance to its strategy of boosting its brands and investment in technology, loyalty and distribution platforms. Read More

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