Marriott

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Hospitality companies need to improve front-line workplace for women, report says

By Morgan Hines | November 6, 2023

A focus on physical health, flexible scheduling and clear growth opportunities are some of the strategies recommended to support front-line workers who are women. Read More

News / Distribution

Marriott-Rappi partnership goes live, signals new opportunities for customer acquisition

By Mitra Sorrells | October 24, 2023

The partnership is launching in Mexico with plans to expand to Colombia in November and early next year to the other Latin America countries where Rappi operates. Read More

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Hotel bookings via mobile device continue to edge north

By Linda Fox | July 21, 2023

Affilired has been charting the rise in hotel bookings via mobile in recent years and reported a marked increase in the first quarter of 2023. Read More

News / Technology

Hyatt partners with Sabre for central reservations tech

By Linda Fox | July 20, 2023

Sabre's SynXis central reservation system is to become the main reservation system for Hyatt properties from the beginning of next year. Read More

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Travel’s top TV ads reflect surge in demand

By Derek Catron | July 14, 2023

EDO measured online consumer engagement to uncover the $1.2 trillion travel industry’s most effective advertisers, creatives and media environments from the past year. Read More

News / Distribution

Study reveals low take-up of AI among European hotels

By Linda Fox | July 5, 2023

The Booking.com-Statista European Accommodation Barometer reveals that 23% plan to use the tools in the next six months, but two-thirds have no plans to use AI in their businesses. Read More

News / Online

Latin America super app Rappi has big ambitions in travel

By Mitra Sorrells | June 20, 2023

With partnerships with Marriott and Amadeus, Rappi is finding ways to make its app the go-to place for travel bookings as well as many other daily essentials. Read More

News / Online

Marriott to prominently display resort fees this month

By Jeffrey Weinstein - Hotel Investment Today | May 1, 2023

Marriott is making this required moved based on a 2021 settlement in a Pennsylvania court regarding resort fees as a deceptive practice. Read More

News / Technology

Journera debuts TripSignals platform to connect travel data

By Derek Catron | April 14, 2023

Journera CEO Jeff Katz sees benefits for travelers as well as the airlines and hotels that want their business from journey’s start to finish. Read More

News / Online

Advocates push for bold steps to diversify hotel leadership

By Derek Catron | March 10, 2023

Wyndham, Marriott, Hyatt and others take steps, but advocates say more may be needed to improve diversity among hotel owners. Read More

News / Technology

IHG tech and digital strategy sees results

By Linda Fox | February 22, 2023

Hotel giant IHG attributes its current strong performance to its strategy of boosting its brands and investment in technology, loyalty and distribution platforms. Read More

News / Distribution

Cost and implementation woes hamper hotel tech adoption

By Linda Fox | February 22, 2023

H2c finds that few hotel chains are considering a core technology revamp in its latest distribution study. Read More

News / Technology

Marriott boosting app and wider digital investment in 2023

By Linda Fox | February 15, 2023

The hotel giant says investment in its Bonvoy loyalty program app and other digital products are key to engagement with guests. Read More

News / Technology

The evolution of in-room voice tech in hospitality

By Kathryn Walson | January 25, 2023

Voice assistants help short-staffed hotels by answering routine questions that the front desk would otherwise have to answer. They can also boost revenue by upselling spa services or future bookings,... Read More

News / Online

Hospitality execs on competing with rentals, driving more loyalty

By Mitra Sorrells | December 6, 2022

In a session at The Phocuswright Conference, hospitality executives say they need to better understand consumer wants and needs – and to communicate more effectively about why their properties are the... Read More

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