Marriott

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Marriott buys Starwood for $12.2 billion - more behind the headlines

By Kevin May | November 16, 2015

Marriott has ended weeks of speculation and splashed out $12.2 billion to buy rival hotel group Starwood. The mainstream and business media coverage will no doubt be dominated by the fact the acqui Read More

News / Distribution

Want an intimate relationship with a travel brand? No hugs there

By Kevin May | November 10, 2015

Social media and online travel agencies have been blamed for the poor state of relationships between consumers and travel brands. MBLM, a US-based brand and marketing consultancy, examined how 6,00 Read More

News / Distribution

Marriott International signs up with Alitrip

By Martin Cowen | November 9, 2015

Marriott International has become the first major global hotel chain to run its own distribution channel on Alitrip, the standalone travel brand owned by China's global internet giant Alibaba Group. Read More

News / Technology

Negotiating the APAC payments maze: Marriott, Alipay, and more

By Viewpoints | October 27, 2015

The online travel sector in China, and across Asia in general, is characterised by a broad spectrum of payment options, with digital wallets featuring prominently in the list of alternative form of pa Read More

News / Distribution

Why hotels should listen to Phil Collins to drum up more direct bookings

By Viewpoints | October 1, 2015

The internet has made us fickle. "Liking" things needs just the press of a button on a never-ending stream of news and updates. NB This is a viewpoint by Charlie Osmond, chief tease for Triptease. Read More

News / Technology

What a hotel's guest is expecting could happen by 2030 [INFOGRAPHIC]

By Kevin May | September 25, 2015

Marriott Rewards and US banking giant Chase surveyed travellers earlier this year to find out what they anticipate will happen in the future. The study was conducted with over 1,000 adult traveller Read More

News / Technology

Checkmate: Why text messaging is the new model for hotel guest communication

By Sean O'Neil | September 10, 2015

Checkmate is a startup that began a couple of years ago by building mobile tools for hotels to digitize and monetize the process of guests checking in. It has since expanded its aperture to include Read More

News / Technology

Marriott lets guests borrow VR headsets at two hotels in London and New York

By Sean O'Neil | September 9, 2015

Today, Marriott has begun to lend virtual reality (VR) headsets at two of its hotels: the New York Marriott Marquis and the London Marriott Park Lane. According to an exclusive at Fortune.com, the Read More

News / Online

Marriott finally finds a use for a top-level domain extension

By Kevin May | September 7, 2015

Seems like an (internet) age ago, but 2011 and 2012 saw a huge marketing campaign for businesses to buy additional web domains. The idea was supposed to be quite simple: web naming regulator Icann Read More

News / Distribution

Marriott hits back at travel agent criticism over direct booking ad

By Kevin May | August 17, 2015

Marriott has defended its decision to run a campaign that encourages users to book direct, rather than through intermediaries. The hotel chain was on the receiving end of scathing feedback from the Read More

News / Distribution

Travel agents demand Marriott axe campaign to push direct web sales

By Kevin May | August 12, 2015

Marriott has angered a major travel agency group with its latest advertising campaign to encourage travellers to bypass intermediaries. The campaign was launched earlier this week under the title # Read More

News / Technology

Four point check-list to take hotels into the hyper-connected world

By Kevin May | August 5, 2015

It is apparently not just the preserve of small, independent hotels that are trying to capture the attention of tech-savvy guests. Until very recently, many believed the giant chains of the hospita Read More

News / Distribution

TripAdvisor nabs Marriott for Instant Booking, stock jumps 14%

By Sean O'Neil | June 17, 2015

TripAdvisor, the travel metasearch giant, has long wanted hotel chains to join its year-old Instant Booking platform, which processes reservations like it's an agency.* But among the half-dozen lar Read More

News / Technology

Marriott launches instant Ask Anything concierge feature on mobile

By Nick Vivion | May 14, 2015

The news is rife with new startups, such as Magic and Operator, that offer instant concierge via SMS for a multitude of items, services and deliveries. Now Marriott Hotels is getting in on the tren Read More

News / Technology

Marriott to debut Apple Pay at 11 US hotels

By Sean O'Neil | March 10, 2015

This summer, Marriott International will begin offering Apple Pay as a payment alternative to credit cards in a trial at 11 US hotels. It's the first global hospitality conglomerate to make the mo Read More

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