Marriott

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Marriott finally finds a use for a top-level domain extension

By Kevin May | September 7, 2015

Seems like an (internet) age ago, but 2011 and 2012 saw a huge marketing campaign for businesses to buy additional web domains. The idea was supposed to be quite simple: web naming regulator Icann Read More

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Marriott hits back at travel agent criticism over direct booking ad

By Kevin May | August 17, 2015

Marriott has defended its decision to run a campaign that encourages users to book direct, rather than through intermediaries. The hotel chain was on the receiving end of scathing feedback from the Read More

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Travel agents demand Marriott axe campaign to push direct web sales

By Kevin May | August 12, 2015

Marriott has angered a major travel agency group with its latest advertising campaign to encourage travellers to bypass intermediaries. The campaign was launched earlier this week under the title # Read More

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Four point check-list to take hotels into the hyper-connected world

By Kevin May | August 5, 2015

It is apparently not just the preserve of small, independent hotels that are trying to capture the attention of tech-savvy guests. Until very recently, many believed the giant chains of the hospita Read More

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TripAdvisor nabs Marriott for Instant Booking, stock jumps 14%

By Sean O'Neil | June 17, 2015

TripAdvisor, the travel metasearch giant, has long wanted hotel chains to join its year-old Instant Booking platform, which processes reservations like it's an agency.* But among the half-dozen lar Read More

News / Technology

Marriott launches instant Ask Anything concierge feature on mobile

By Nick Vivion | May 14, 2015

The news is rife with new startups, such as Magic and Operator, that offer instant concierge via SMS for a multitude of items, services and deliveries. Now Marriott Hotels is getting in on the tren Read More

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Marriott to debut Apple Pay at 11 US hotels

By Sean O'Neil | March 10, 2015

This summer, Marriott International will begin offering Apple Pay as a payment alternative to credit cards in a trial at 11 US hotels. It's the first global hospitality conglomerate to make the mo Read More

News / Technology

What are the implications of true Open Internet for the travel industry?

By Nick Vivion | February 4, 2015

Today marks a watershed moment in the fight for Net Neutrality in the United States, as the governing body in charge of regulating communications, the FCC, has announced a full commitment to protectin Read More

News / Online

Hoping to be cool, Marriott trials Netflix, Hulu, and GoPro tie-ups

By Sean O'Neil | January 20, 2015

On the one hand, Marriott International has been facing a public relations disaster over its brief attempt to block personal wifi hotspots at its properties. On the other hand, Marriott is trying t Read More

News / Technology

Marriott won't block personal wifi hotspots after all

By Sean O'Neil | January 15, 2015

Marriott has backed off of its plan to block guests from using their personal wifi devices at any of its managed hotels, including its conference facilities, the US-based conglomerate said in a statem Read More

News / Technology

The war on wifi: Hotels need to stop fighting the future

By Viewpoints | January 12, 2015

Despite unprecedented growth in recent years, hotels have forgotten what every Stan Lee fan already knows: with great power comes great responsibility. As we all know now, one of the leaders of the Read More

News / Technology

Targeting Marriott, Hyatt to set wifi free worldwide

By Sean O'Neil | December 22, 2014

Hyatt will offer free unlimited wireless internet at its properties worldwide starting in February. The goal is to draw travelers in to a marketing portal, and also to out-do rival chains in the ameni Read More

News / Online

APAC travel sweet spot: Forget the rich, here come the value-conscious

By Pamela Whitby | December 12, 2014

With the younger generation earning more and intra-APAC travel on the rise in 2014, online travel companies better be in fighting form in 2015. NB: This is a report by Pamela Whitby, editor for Eye Read More

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Looking for a metatrend - Euromonitor goes tech-crazy

By Martin Cowen | November 11, 2014

Euromonitor International's annual trends report, released at World Travel Market last week, was more about digital than destinations, highlighting braggies, online rail bookings, transactional instan Read More

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Marriott free wifi plan labelled anti-corporate travel

By Kevin May | November 10, 2014

Free wifi for all members of a Marriott loyalty programme should be a cause for celebration, right? Think again. The global hotel chain announced last week that it will provide free wifi to th Read More

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