Marriott

News / Technology

Shiji and Fliggy partner to enable facial recognition for hotel check-in

By Mitra Sorrells | September 14, 2018

Facial recognition is enabling travelers to check into a hotel, receive a room card and establish payment authorization, all in about 30 seconds. Read More

News / Distribution

Tencent tipped for OYO move, Chinese to spend $45 billion this summer, and more China news and trends

By PhocusWire | August 7, 2018

Tencent is tipped for a major OYO Rooms investment, while China's domestic and outbound summer season could be worth more than $45 billion with 500 million trips expected. Plus JV's, hotel marketi Read More

Opinion / Distribution

Evolution warning: Are hotel owners in danger of becoming the new taxi drivers?

By Peter O’Connor - Essec Business School | August 1, 2018

Just as the taxi industry responded to new competition by trying to manipulate governments in their favor, hotel chains are ganging up on travel industry innovators such as Airbnb and online travel... Read More

News / Technology

Reimagining customer experience, part 4: Hospitality happenings

By Mitra Sorrells | July 30, 2018

Deloitte recently surveyed more than 6,600 hotels guests who have collectively stayed at 25 brands across different hotel tiers to find out what makes a great hotel experience. Read More

News / Technology

Smart hotels, investments, airline JVs and more China news and trends

By PhocusWire | July 23, 2018

Booking's move into mobility, some interesting hotel and airline partnerships, the latest tranche of travel tech startup funding and more in the latest update. Didi, Airbnb and Ctrip Didi C Read More

News / Technology

Alexa For Hospitality is a seminal moment in the industry (despite challenges)

By David Berger - Volara | July 4, 2018

The launch of Alexa for Hospitality is a seminal moment for hoteliers, as well as the ecosystem of vendors that serve them. Read More

News / Technology

Alexa, what do Echo devices in hotels mean for travel marketers?

By Mat Harris - Sojern | June 29, 2018

It’s no secret that Amazon is extremely well-positioned to disrupt digital advertising, with a massive global customer base, hundreds of millions of Prime subscribers, tremendous data assets and... Read More

News / Distribution

Marriott partners with Salesforce to deliver more personalisation

By Rob Gill | May 25, 2018

Hotel giant Marriott International is working with Salesforce to create a global platform to improve communication with members of its loyalty schemes and deliver a more personalised service to them. Read More

News / Distribution

Marriott unveils partnerships for in-destination experiences platform

By Rob Gill | May 23, 2018

Marriott has signed a series of deals with technology companies to expand and open up its Marriott Moments platform of bookable destination activities. The hotel company says that Marriott Moments Read More

News / Online

Unlocking travel security, part 1: The threat landscape

By Mitra Sorrells | May 7, 2018

Equifax, Yahoo, Ebay – all major brands that have been the targets of cyber criminals, with millions of customers impacted in each case. Read More

News / Distribution

Marriott enters home-rental market with new trial program

By Danny King - Travel Weekly | April 24, 2018

Marriott International on Monday debuted a home-rental trial program with UK-based Hostmaker. Read More

News / Distribution

As China's travellers opt for customized trips, AccorHotels looks to personalise for millions of Ctrip users

By Linda Fox | April 20, 2018

Ctrip 300 million registered users will have access to personalised experiences from AccorHotels' brands following the signing of a memorandum of understanding between the two companies. A statemen Read More

News / Online

Marriott ramps up tours and activities, new loyalty program plays a role

By Kevin May | April 18, 2018

Plenty of attention on Marriott this week as it introduces a new loyalty package - but other efforts to coincide with the launch illustrate a maturing of another sector. Read More

News / Technology

Why Marriott and Accenture collaborated on Known Traveler Digital Identity - but can it become reality?

By Nick Vivion | February 6, 2018

The coverage was global and across industries: the Known Traveler Digital Identification program captured the imagination, combining buzzy concepts like blockchain, cryptography, and data privacy into Read More

Blockchain known travel digital identity

News / Technology

Decoding blockchain, part 1: Travel ID and security

By Mitra Sorrells | February 5, 2018

Depending on who you listen to, cryptocurrencies such as Bitcoin, Ethereum, and Litecoin will either change fundamental aspects of people’s daily lives – financial services, healthcare, retail and, yes,... Read More

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