Marketing

travelport-trust-study
News / Online
Travel industry must fix “trust gaps” as it restarts
By Mitra Sorrells | June 24, 2021
Based on a results of a survey of 11,000 consumers, Travelport says the pandemic has created a “once-in-a-lifetime” opportunity for the travel industry to regain travelers’ trust. Read More
Short-term rental booking habits are starting to "normalize"
News / Online
Short-term rental booking habits are starting to "normalize"
By Jill Menze | June 23, 2021
According to new data from Guesty, travelers are growing comfortable with shorter stays and longer booking windows as they head into the summer and beyond. Read More
The short-term rental industry is booming – but will it last?
News / Online
The short-term rental industry is booming – but will it last?
By Jill Menze | June 14, 2021
The alternative accommodations market is headed for a record summer, but as people return to work and school, can that trajectory be sustained? Read More
Is there a role for NFTs in travel?
News / Technology
Is there a role for NFTs in travel?
By Jill Menze | June 9, 2021
Non-fungible tokens could present an opportunity for travelers to gain clout and for providers to connect with their audiences. Read More
my-method-duve-setai
News / Online
My Method... How the Setai hotel used tech to transform the guest arrival experience
By David Mezuman - Duve | June 9, 2021
Working with Duve, The Setai, Sea of Galilee, is using digital communication solutions to streamline the check-in process for guests. Read More
oyo-coo-interview
News / Online
Q&A: OYO on how it wants to emerge from the COVID crisis
By Mitra Sorrells | June 8, 2021
Abhinav Sinha, COO of India-based OYO, discusses what the company has learned through the pandemic, new tech products it has launched and its plans for future growth. Read More
wit-rerun-agoda-brown-ai
News / Technology
Agoda CEO John Brown on the tech that differentiates
By Yeoh Siew Hoon - WiT | June 4, 2021
Agoda CEO John Brown says the strategic use of artificial intelligence can be the key to winning customers for online travel agencies. Read More
netomi-customer-service-opinion
Opinion / Online
Hello? Is anybody there? Travel companies are often ignoring customers
By Can Ozdoruk - Netomi | June 2, 2021
A new report from Netomi finds travel companies are failing to meet the demands of the modern traveler and are at risk of losing revenue and loyalty as a result.  Read More
startup-stage-navi-savi
Interview / Startups
STARTUP STAGE: NaviSavi is an app for sharing short-form travel videos
By Mitra Sorrells | June 1, 2021
Founded in June 2019, NaviSavi is an app for individuals and businesses to share videos of 30 seconds or less about a destination or experience. Read More
Simpleview invests in location-based marketing company Stroll
News / Technology
Simpleview invests in location-based marketing company Stroll
By Linda Fox | May 28, 2021
Stroll helps destinations engage with visitors in real time based on their interests. Read More
google-unwto-partnership
News / Online
Google, UNWTO partner to provide data and training to aid destinations in recovery
By Mitra Sorrells | May 24, 2021
The new agreement between Google and the UNWTO builds on pilot programs launched in the Middle East and Africa starting last September.  Read More
Expedia, Booking.com and Airbnb differ on marketing tactics as recovery begins
News / Online
Expedia, Booking.com and Airbnb differ on marketing tactics as recovery begins
By Kevin May | May 19, 2021
Three giant brands in online travel are attempting to capture the pent-up demand for trips as lockdowns ease in some markets around the world. Read More
How to help DMOs transform travel through data and technology
Opinion / Technology
How to help DMOs transform travel through data and technology
By Luca Romozzi - Sojern | May 14, 2021
A modern approach to destination marketing is needed, especially in this upcoming recovery phase, combining technology and collaboration. Read More
airbnb-q1-2021-earnings
News / Online
Airbnb revenue climbs 5% as travel rebounded in Q1 2021
By Jill Menze | May 13, 2021
Airbnb revenue grew 5% to $887 million in the first quarter of 2021, though losses mounted to $1.2 billion. Read More
phocuswire-pulse-social-media-influencers-travel-mindset
News / Online
VIDEO: What's next for travel influencers?
By PhocusWire | May 12, 2021
Speaking during PhocusWire Pulse: A New Age For Social Media, Travel Mindset’s Jade Broadus discussed how influencers fit into travel marketing strategies as travel resumes. Read More