Marketing

Buy now, pay later powers revenue for travel and airline merchants
From Our Partners / Online
Buy now, pay later powers revenue for travel and airline merchants
By Suzanne Hirt | February 5, 2024
Buy now, pay later solutions can propel profits for airline and travel merchants and aid them in attracting new customers and locking in loyalty at no additional cost or risk.  Read More
Former BWH Hotel Group CEO David Kong on going beyond the “D” in DEI
News / Online
Former BWH Hotel Group CEO David Kong on going beyond the “D” in DEI
By Mitra Sorrells | February 5, 2024
Since retiring after 17 years as CEO of BWH Hotel Group, David Kong has been focused on inspiring success among future leaders. We talked to him about that effort as well as his thoughts on how the... Read More
STARTUP STAGE: MintPass helps travelers document journeys, inspire others
Interview / Startups
STARTUP STAGE: MintPass helps travelers document journeys, inspire others
By Morgan Hines | February 2, 2024
The goal of MintPass is to create a platform for travelers to document their adventures through seamless collecting in a way that doesn’t take away from the experience itself. Read More
Q&A: Carnival Cruise Line president Christine Duffy
News / Online
Q&A: Carnival Cruise Line president Christine Duffy
By Mitra Sorrells | February 2, 2024
Carnival Cruise Line president Christine Duffy explains how the company is using facial recognition and generative AI technology and also the strategy behind its marketing efforts – including a widely... Read More
Assessing the effectiveness of influencer marketing in travel
News / Online
Assessing the effectiveness of influencer marketing in travel
By Morgan Hines | February 1, 2024
Windstar Cruises is the latest company to bolster its influencer marketing strategy, recently announcing a partnership with Jerne, which helps to facilitate connections with influencers. Read More
CEO Spotlight - Peter Kern of Expedia Group
News / Online
CEO Spotlight - Peter Kern of Expedia Group
By Mitra Sorrells | January 29, 2024
In a discussion last week at the ALIS event, Expedia Group CEO Peter Kern covers a range of topics including generative AI, next steps for One Key, customer acquisition strategies, global growth and... Read More
How AI is altering travel companies’ C-suites and hiring strategy
News / Technology
How AI is altering travel companies’ C-suites and hiring strategy
By Morgan Hines | January 25, 2024
Travel companies are shaking up their C-suites to adapt to new needs being brought on by generative AI. And the changes go further than creating new roles. Read More
Japan-based hotel tech company Tripla targets SE Asia growth with latest acquisition
News / Technology
Japan-based hotel tech company Tripla targets SE Asia growth with latest acquisition
By Mitra Sorrells | January 24, 2024
Tripla has acquired Singapore-based Endurance Technology Solutions, which develops and sells the Pelican Hotel Solution - a reservation system that works with major overseas channel managers. Read More
TourRadar, Kimkim on shifts and opportunities in multi-day trips
News / Online
TourRadar, Kimkim on shifts and opportunities in multi-day trips
By Mitra Sorrells | January 23, 2024
In a discussion in the PhocusWire studio, TourRadar chief marketing officer Christian Wolters and Kimkim founder Joost Schreve discussed their marketing strategies, sustainability efforts and how they... Read More
European regulators eye Booking.com under Digital Services Act
News / Online
European regulators eye Booking.com under Digital Services Act
By Linda Fox | January 18, 2024
The European Commission has asked Booking.com and others for information as it determines whether the companies are complying with rules of the Digital Services Act that went into effect in November. Read More
Airbnb unveils expert council to seek housing supply solutions
News / Online
Airbnb unveils expert council to seek housing supply solutions
By Morgan Hines | January 17, 2024
In recent years Airbnb has been criticized for causing a reduction in supply and an increase in cost of rental housing in cities where it operates.   Read More
Transforming travel experiences: The ancillary revolution
From Our Partners / Online
Transforming travel experiences: The ancillary revolution
By Plusgrade | January 17, 2024
Travel companies are shifting their focus from purely financial gains to leveraging ancillary solutions to create lasting memories for passengers and guests. Read More
Key trends in consumer preferences and booking behaviors for travel
From Our Partners / Online
Key trends in consumer preferences and booking behaviors for travel
By PhocusWire | January 11, 2024
Expedia Group's "Path to Purchase" report identified trends and opportunities for brands to reach travelers during the inspiration, research, planning and booking phases of their trip. Read More
2024 Vision: Tech trends that will revolutionize travel and hospitality
From Our Partners / Technology
2024 Vision: Tech trends that will revolutionize travel and hospitality
By Amelia Woolard - Bloomreach | January 8, 2024
Personalization, artificial intelligence and conversational commerce can unlock new opportunities for travel and hospitality companies. Read More
Travel veterans Kaufer, Lugli, Misunas on GenAI, social media, diversity and more
News / Online
Travel veterans Kaufer, Lugli, Misunas on GenAI, social media, diversity and more
By Mitra Sorrells | January 5, 2024
While Flo Lugli, Kathy Misunas and Steve Kaufer are no longer in operational roles in travel, they are still very tuned in to what is happening across the industry.  Read More
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