Marketing

How travel clubs are driving revenue, loyalty and customer experience
From Our Partners / Online
How travel clubs are driving revenue, loyalty and customer experience
By PhocusWire | April 8, 2024
Custom Travel Solutions founder Mike Putman explains the benefits of a travel club and how brands are using this type of offering to drive revenue and loyalty. Read More
New tool uses generative AI to help travel brands understand online activity
News / Technology
New tool uses generative AI to help travel brands understand online activity
By Mitra Sorrells | April 4, 2024
Quantum Metric, which provides session replay solutions for travel brands including Virgin Atlantic, Rail Europe and Emirates, is launching a new generative AI-powered session summarization tool. Read More
How generative AI is impacting revenue management for hotels
News / Technology
How generative AI is impacting revenue management for hotels
By Morgan Hines | April 4, 2024
 Predictions vary, but generally experts agree generative artificial intelligence - and AI more broadly - will greatly improve the ability of hotels to drive revenue. Read More
STARTUP STAGE: Obvlo helps travel brands provide personalized destination content
Interview / Startups
STARTUP STAGE: Obvlo helps travel brands provide personalized destination content
By Mitra Sorrells | April 1, 2024
Founded in 2021, Obvlo currently works with hotels that are part of the Hilton, Marriott and IHG brands, and the company is planning to expand its work to destinations and airlines. Read More
More executive changes at Expedia Group as Gieselman departs
News / Online
More executive changes at Expedia Group as Gieselman departs
By Mitra Sorrells | March 28, 2024
After three years as president of Expedia Brands, Jon Gieselman is leaving and his responsibilities are being divided into two new roles - CMO and COO. Read More
Putting a spotlight on sustainability in the STR space
News / Online
Putting a spotlight on sustainability in the STR space
By D.J. Catron | March 28, 2024
Criticism of Booking.com's “Travel Sustainable” program by regulators in the Netherlands, and the OTA's subsequent decision to prioritize third-party certifications, highlights the need for clear,... Read More
Are flight subscriptions starting to take off?
News / Technology
Are flight subscriptions starting to take off?
By D.J. Catron | March 27, 2024
Recent announcements from AirAsia, Alaska Airlines and Saudia may be a sign of things to come as airlines soar into digital era.     Read More
STARTUP STAGE: NowBoarding is a commission-free distribution platform for travel brands
Interview / Startups
STARTUP STAGE: NowBoarding is a commission-free distribution platform for travel brands
By Mitra Sorrells | March 22, 2024
NowBoarding was founded by Christopher Moss, who previously founded Psngr1, a business travel management tool acquired by travel technology firm Snowfall in 2022. Read More
GetYourGuide adds tools to help partners tap into growing traveler interest in experiences
News / Distribution
GetYourGuide adds tools to help partners tap into growing traveler interest in experiences
By Mitra Sorrells | March 19, 2024
GetYourGuide's is unveiling multiple new capabilities to help operators "create, manage and grow" their businesses, including artificial intelligence-powered keyword and location suggestions for product... Read More
How personalized videos at scale are connecting travel brands with customers
News / Technology
How personalized videos at scale are connecting travel brands with customers
By Morgan Hines | March 19, 2024
Personalized videos are driving high open rates and creating opportunities for travel brands to connect with customers before, during and after a trip. Read More
New iSeatz report finds challenges for travel in membership group loyalty programs
News / Online
New iSeatz report finds challenges for travel in membership group loyalty programs
By D.J. Catron | March 15, 2024
While most membership organizations offer travel perks in their loyalty programs, few members use the service when booking travel, the report found.   Read More
What a U.S.TikTok ban could mean for travel industry
News / Online
What a U.S.TikTok ban could mean for travel industry
By D.J. Catron | March 14, 2024
While the legislation faces an uncertain future in the U.S. Senate and likely legal challenges if it becomes law, a ban could have far-reaching ramifications for travel companies. Read More
Online travel giants set new record for marketing spend in ‘23
News / Online
Online travel giants set new record for marketing spend in ‘23
By Mitra Sorrells | March 13, 2024
Expedia Group, Booking Holdings, Airbnb and Trip.com Group collectively spent $16.8 billion on sales and marketing in 2023 as they compete with one another and with suppliers enticing travelers to book... Read More
Airbnb's Stephenson on expansion beyond the core and AI
News / Online
Airbnb's Stephenson on expansion beyond the core and AI
By PhocusWire | March 12, 2024
Airbnb announced CFO Dave Stephenson would be taking up the newly created role of chief business officer to oversee its growth plans. Read More
From discovery page to destination: How travelers respond to what they see on social
News / Online
From discovery page to destination: How travelers respond to what they see on social
By Phocuswright Research | March 11, 2024
According to Phocuswright, encouraging dispersal is a battle of pushing awareness and reducing barriers to finding equal-value alternatives that satisfy both sustainability and travel needs. Read More
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