Machine Learning

News / Technology

Fixing the digital trust issue in ChatGPT for travel

By Mitra Sorrells | April 27, 2023

Experts in the field of decentralized identity say verifiable credentials combined with a decentralized communications protocol can enable the full power of ChatGPT to act as a virtual assistant for... Read More

News / Technology

ChatGPT in the business travel world

By Linda Fox | April 21, 2023

The corporate travel world is considering how it might boost productivity internally as well as the customer experience externally using ChatGPT and other generative AI solutions. Read More

News / Technology

ChatGPT: A chatty dozen of travel tools and services

By Derek Catron | April 18, 2023

Travel companies are using ChatGPT for everything from personalized itinerary recommendations to social media marketing and 24/7 customer support. Read More

Opinion / Technology

ChatGPT means radically improved travel sales conversion

By Terry Jones | April 7, 2023

Travelocity founder Terry Jones says his past work creating Wayblazer makes him confident ChatGPT and other forms of generative AI will permanently disrupt the user interface in travel. Read More

News / Technology

Duve to launch ChatGPT tool for guest communications

By Linda Fox | March 27, 2023

The company, which plans to launch DuveAI in the second quarter of this year, says it will enable “hoteliers and hosts to interact with their guests like never before.” Read More

News / Technology

Travel Talk: What’s next for travel tech?

By PhocusWire | March 17, 2023

Editorial leaders from across Northstar Travel Group discuss how artificial intelligence, biometrics and the metaverse are reshaping the travel industry. Read More

News / Technology

Aerocloud lands $12.6M investment for airport management tech

By Linda Fox | February 21, 2023

AeroCloud uses artificial intelligence and machine learning technologies to increase airport efficiency, improve communication and drive up operating margins. Read More

News / Online

How travel can advance personalization, standardization

By Kathryn Walson | December 21, 2022

DataArt's Greg Abbott and Travelport's Tom Kershaw discuss the cloud and machine learning during this session from The Phocuswright Conference. Read More

Interview / Startups

Video: Vervotech - Phocuswright Conference Launch innovator

By PhocusWire | December 13, 2022

Founded in 2018, Vervotech wants to simplify the complex hotel distribution industry with its automated hotel and room mapping solutions. Read More

Interview / Startups

Hot 25 Travel Startups for 2023: Aidaptive

By PhocusWire | November 15, 2022

Powered by Jarvis ML, Aidaptive’s predictive personalization engine gives online businesses the power to automatically predict the affinity and intent of prospective customers and then deliver... Read More

From Our Partners / Technology

Artificial intelligence and the future of travel retailing

By Michelle Bruno | November 7, 2022

Airlines must rethink how they compete for previously loyal travelers, and AI and ML can help them retail like leaders across other verticals to remain competitive. Read More