Machine Learning

News / Online

Incoming Expedia Group CEO Ariane Gorin emphasizes AI, personalization

By Morgan Hines | May 2, 2024

Ariane Gorin shared her plans as the incoming CEO of Expedia Group while the company reported earnings, tempering booking expectations for 2024. Read More

News / Technology

How technology is helping to fuel wellness opportunities for travelers

By Morgan Hines | April 26, 2024

Travel tech leaders focused on wellness have an eye trained on the future - with predictions as to how technology may impact traveler wellness and wellness tourism. Read More

News / Technology

AI dominates travel industry investment

By Linda Fox | April 22, 2024

Lufthansa Innovation Hub's research arm finds that AI and machine learning represented 65% of investment by the travel industry in recent years. Read More

News / Technology

Riskline, Travlr ID link to bolster travel safety

By Morgan Hines | April 18, 2024

Riskline and Travlr ID are partnering to offer real-time risk intelligence for travelers. Read More

News / Technology

Travel companies navigate changes to Google’s search function

By Morgan Hines | April 18, 2024

Some travel companies have seen changes in search results following Google’s latest update, which addresses in part “low quality AI-generated content that’s designed to attract clicks.” Read More

News / Technology

Is technology bringing the "perfect trip" nearer?

By Linda Fox | April 17, 2024

PhocusWire talks to Steve Singh, Concur co-founder and former CEO turned travel startup investor, on how technology is keeping the drive for the "perfect trip" alive. Read More

News / Technology

How airlines are thinking about technology investment in 2024

By Linda Fox | April 11, 2024

A study from Amadeus reveals 64% of airlines are expecting to spend more on technology in 2024, with 46% of low-cost carriers anticipating a moderate increase and 54% of full-service carriers expecting... Read More

News / Technology

Southwest Airlines' CIO on plans for its $1.7B technology investment

By Linda Fox | April 8, 2024

Southwest Airlines SVP of technology and chief information officer Lauren Woods discusses the carrier's approach to its tech investments, disruption and modernization through cloud and AI. Read More

News / Technology

How generative AI is impacting revenue management for hotels

By Morgan Hines | April 4, 2024

Predictions vary, but generally experts agree generative artificial intelligence - and AI more broadly - will greatly improve the ability of hotels to drive revenue. Read More

News / Startups

Dutch startup Stippl announces funding, plans to use generative AI

By Morgan Hines | April 2, 2024

“All-in-one” travel platform Stippl has received €575,000 in funding as it plans its expansion. Read More

Opinion / Technology

The 3 AI fintech trends shaping travel in 2024

By David Doctor - Outpayce from Amadeus | March 29, 2024

Outpayce CEO David Doctor looks at how machine learning and AI are impacting travel payments. Read More

News / Technology

Is the travel industry keeping up with emerging tech?

By Markus Schreyer - Phocuswright | March 26, 2024

While the travel sector has invested significantly in startups, the scale and diversity of investment appear to be less extensive compared with other industries. Read More

News / Technology

The rise of AI: Redefining property management systems for a digital age

By Morgan Hines | March 21, 2024

Some experts see generative AI leading to big changes in property management systems. Will this technology limit the human touch in hospitality? Or create more time for guest services? Read More

News / Technology

How personalized videos at scale are connecting travel brands with customers

By Morgan Hines | March 19, 2024

Personalized videos are driving high open rates and creating opportunities for travel brands to connect with customers before, during and after a trip. Read More