Loyalty

From Our Partners / Technology

Could non-personalization hold the key to retailing success for airlines?

By Sabre | May 31, 2023

Arguably the biggest challenge facing the airline industry centers around how to put the traveler at the center of the decision-making process. Read More

News / Distribution

4 things to know about the future of the U.S. hotel market

By Phocuswright Research | May 26, 2023

High demand lifted average daily rates and occupancy, leading to a record-breaking 2022 for the U.S. hotel and lodging market as room revenue swept past pre-pandemic highs. Read More

News / Technology

Travel’s ChatGPT adventure raises hopes and questions

By Derek Catron | May 26, 2023

PhocusWire’s latest roundup of how travel companies are utilizing ChatGPT shows a wide range of approaches. Read More

News / Online

Hopper partners on travel portal with Australia’s biggest bank

By Derek Catron | May 24, 2023

The expansion of travel features in CommBank’s app will integrate with Hopper via the company’s B2B initiative, Hopper Cloud. Read More

News / Online

JPMorgan Chase using travel playbook to build lifestyle product

By Linda Fox | May 24, 2023

The bank, which launched ChaseTravel.com last year, said travel sales volume was about $8 billion in 2022 and estimated it will be $10 billion this year. Read More

News / Technology

United deal with Apple to show flight info on locked iPhone

By Derek Catron | May 23, 2023

United customers will have real-time access to boarding passes, gate and seat numbers on iPhone lock screens without opening the airline’s app. Read More

From Our Partners / Distribution

True travel subscription services are rare but increasing

By WayAway | May 22, 2023

To a significant extent, technology has been a big driving factor in the success – and growth potential – of travel subscriptions. Read More

News / Online

Expedia Group launches OneKeyCash for partners

By Kathryn Walson | May 12, 2023

The new rewards currency is intended to target the 83% of consumers who travel too infrequently to earn status or meaningful rewards. Read More

News / Online

Expedia Group adds Mastercard to growing B2B lineup

By Kathryn Walson | May 9, 2023

Financial institutions that issue Mastercard-brand credit cards can enable their cardholders to redeem credit card loyalty points for travel bookings made through Expedia. Read More

News / Online

Tripadvisor Q1 revenue up 42% compared to 2022

By Mitra Sorrells | May 3, 2023

Tripadvisor's Viator segment brought in $115 million in revenue in the first quarter, up 105% compared to the same period in 2022. Read More

From Our Partners / Online

Optimize your pricing strategy to reach loyal travelers

By Rachel Bird - Expedia Group | May 1, 2023

Travel partners gain more bookings from the most sought-after, high-quality travelers who book earlier, stay longer and cancel less frequently. Read More

News / Technology

Understanding ChatGPT for tourism and hospitality

By PhocusWire | April 28, 2023

Learn more about how to use ChatGPT, examples of applications, risks to consider and what to expect in the future in this webinar co-hosted by PhocusWire and Miles Partnership. Read More

Interview / Startups

STARTUP STAGE: Roame lets travelers search flights based on credit card points

By Derek Catron | April 25, 2023

Roame is like Google Flights for award travel; it lets users search for flights based on credit card points/miles. Read More

News / Startups

Yonder raises £62.5 million, eyes expansion beyond London

By Derek Catron | April 19, 2023

The credit card company is geared toward young users and those who want to redeem points they earn through purchases for experiences like dinners out or event tickets. Read More

Interview / Online

CEO Spotlight - Kenneth Purcell of iSeatz

By Kathryn Walson | April 13, 2023

Kenneth Purcell founded iSeatz to automate the restaurant reservation process for hotel guests, and it has since expanded to connect hospitality, airline and financial services brands with a wide... Read More

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