Loyalty

News / Online

Expedia Group launches OneKeyCash for partners

By Kathryn Walson | May 12, 2023

The new rewards currency is intended to target the 83% of consumers who travel too infrequently to earn status or meaningful rewards. Read More

News / Online

Expedia Group adds Mastercard to growing B2B lineup

By Kathryn Walson | May 9, 2023

Financial institutions that issue Mastercard-brand credit cards can enable their cardholders to redeem credit card loyalty points for travel bookings made through Expedia. Read More

News / Online

Tripadvisor Q1 revenue up 42% compared to 2022

By Mitra Sorrells | May 3, 2023

Tripadvisor's Viator segment brought in $115 million in revenue in the first quarter, up 105% compared to the same period in 2022. Read More

From Our Partners / Online

Optimize your pricing strategy to reach loyal travelers

By Rachel Bird - Expedia Group | May 1, 2023

Travel partners gain more bookings from the most sought-after, high-quality travelers who book earlier, stay longer and cancel less frequently. Read More

News / Technology

Understanding ChatGPT for tourism and hospitality

By PhocusWire | April 28, 2023

Learn more about how to use ChatGPT, examples of applications, risks to consider and what to expect in the future in this webinar co-hosted by PhocusWire and Miles Partnership. Read More

Interview / Startups

STARTUP STAGE: Roame lets travelers search flights based on credit card points

By Derek Catron | April 25, 2023

Roame is like Google Flights for award travel; it lets users search for flights based on credit card points/miles. Read More

News / Startups

Yonder raises £62.5 million, eyes expansion beyond London

By Derek Catron | April 19, 2023

The credit card company is geared toward young users and those who want to redeem points they earn through purchases for experiences like dinners out or event tickets. Read More

Interview / Online

CEO Spotlight - Kenneth Purcell of iSeatz

By Kathryn Walson | April 13, 2023

Kenneth Purcell founded iSeatz to automate the restaurant reservation process for hotel guests, and it has since expanded to connect hospitality, airline and financial services brands with a wide... Read More

Interview / Technology

STARTUP STAGE: HostAI creates AI-powered direct marketing for independent travel brands

By Mitra Sorrells | April 13, 2023

HostAI uses artificial intelligence to develop marketing strategies to drive direct revenue growth for hospitality brands, starting with vacation rental managers. Read More

News / Online

Travel marketers still seeking higher TikTok profiles

By Derek Catron | March 23, 2023

Blueground job listing for content creator provides a high-profile example of travel’s efforts to use social media to build brand affinity and, maybe someday, boost bookings. Read More

News / Online

Influencers and social commerce in travel

By Robert Cole - Phocuswright | March 17, 2023

An in-depth Phocuswright report looks at how social marketing has evolved, how consumers interact with brands and nuanced differences for travel. Read More

News / Distribution

Accor unveils subscription cards for frequent travelers

By Linda Fox | March 15, 2023

The France-based hotel giant has unveiled All Plus ibis and All Plus Voyageur, to replace its ibis Business and Business Plus frequent traveler subscription services. Read More

News / Online

TUI to launch loyalty program built on guest “convenience”

By Linda Fox | March 8, 2023

Sebastian Ebel, speaking at ITB in Berlin, says he has been impressed with what hotel groups such as Hilton have done, describing its program as a "convenience product." Read More

News / Online

Subscribe to fly? Airlines have been slow to take that leap

By Derek Catron | February 23, 2023

A year after Alaska Airlines became the first major U.S.-based carrier to launch a flight subscription program, Frontier Airlines is rolling out its own in May. Read More

News / Technology

IHG tech and digital strategy sees results

By Linda Fox | February 22, 2023

Hotel giant IHG attributes its current strong performance to its strategy of boosting its brands and investment in technology, loyalty and distribution platforms. Read More

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