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Stay up to date with the latest travel technology news, startup updates, and industry developments from across the global travel ecosystem.

Customer service top priority (rather than sales) for airlines on social media
News / Online
Customer service top priority (rather than sales) for airlines on social media
By Kevin May | November 2, 2015
An annual survey of airline executives has seen a subtle change in how they and their businesses approach and utilise social media. The analysis of the how carriers build a strategy around their us... Read More
Startup pitch: Bellhop widens mobile concierge beyond hotels
News / Technology
Startup pitch: Bellhop widens mobile concierge beyond hotels
By Linda Fox | November 2, 2015
Bellhop has been set up to bring hospitality and travel-related services to travellers seeking on-demand services via mobile. The startup believes the hospitality industry has fallen behind as trav... Read More
MakeMyTrip commits to transactions as India reaches mobile-driven inflection point
News / Technology
MakeMyTrip commits to transactions as India reaches mobile-driven inflection point
By Martin Cowen | November 1, 2015
MakeMyTrip has seen year-on-year triple-digit growth in transaction volumes and reminded the markets that revenues will be hit as a result in the near-term. CEO Rajesh Magow said in the 2016 Q2 ear... Read More
TripAdvisor switches on Apple TV, TripCase expands language provision, and more...
News / Technology
TripAdvisor switches on Apple TV, TripCase expands language provision, and more...
By PhocusWire | October 30, 2015
This is a roundup of product news and announcements for travel DEVICES in tourism and hospitality for October 2015. Friday 30 October 2015: TripAdvisor launches first TV app The user review... Read More
Peakwork tips in for global sales, Travelport CCO to leave, Skyscanner engineering boss, and more...
News
Peakwork tips in for global sales, Travelport CCO to leave, Skyscanner engineering boss, and more...
By PhocusWire | October 30, 2015
This is a roundup of news and announcements for PEOPLE moves in travel, tourism and hospitality for October 2015: Friday 30 October 2015: Peakwork establishes global sales operations in London... Read More
GDS surcharge just part of wider digital strategy at Lufthansa
News / Distribution
GDS surcharge just part of wider digital strategy at Lufthansa
By Kevin May | October 30, 2015
Lufthansa Group has a lot more on its mind when it comes to technology than just getting tangled in battles with travel agencies and Global Distribution Systems. The company gave some early indicat... Read More
Baidu dripfeeds hints of Qunar and Ctrip future - is Uber lurking?
News / Distribution
Baidu dripfeeds hints of Qunar and Ctrip future - is Uber lurking?
By Martin Cowen | October 30, 2015
Timing is everything. Baidu, the instigator, is the first of the three players in the Ctrip and Qunar share swap to release its Q2s. And there is some new information on the "business co-operation"... Read More
Beacons lighting the way for airport investment
News / Technology
Beacons lighting the way for airport investment
By Linda Fox | October 30, 2015
Sensor technology, think beacons, is high on the investment list for airports in the next three years. Not only are airports looking to deploy the technology to ease congestion for passengers withi... Read More
The naked truth about trust, hotels and Airbnb
News / Distribution
The naked truth about trust, hotels and Airbnb
By Viewpoints | October 30, 2015
There’s no denying there has to be a high level of trust in the guest-hotel relationship.  After all, there aren’t many other industries that involve you getting naked to experience some of their prod... Read More
WAYN heads for hotels, Sabre picked by Shijie99, Blue Air debuts GDS with Amadeus, and more...
News / Distribution
WAYN heads for hotels, Sabre picked by Shijie99, Blue Air debuts GDS with Amadeus, and more...
By PhocusWire | October 30, 2015
This is a roundup for product news and announcements for travel DISTRIBUTION in tourism and hospitality for October 2015. Friday 30 October 2015: WAYN launches hotel search engine The travel... Read More
Expedia says TripAdvisor and Trivago instant booking are both on the table
News
Expedia says TripAdvisor and Trivago instant booking are both on the table
By Sean O'Neil | October 29, 2015
On a call about quarterly earnings, investment analysts grilled Expedia Inc CEO Dara Khosrowshahi about how his company would respond to challenges and opportunities on several fronts, such as the ris... Read More
Startup pitch: India first, Holidify wants to enable customised packages online
News / Technology
Startup pitch: India first, Holidify wants to enable customised packages online
By Linda Fox | October 29, 2015
Founders Kovid Kapoor and Rohit Shroff decided to develop Holidify when they realised there was a lack of comprehensive and useful information on the places to go. Kapoor and Shroff are joined by S... Read More
Sabre sees air revenue surge, considers hospitality acquisitions
News
Sabre sees air revenue surge, considers hospitality acquisitions
By Sean O'Neil | October 29, 2015
Sabre consolidated third quarter revenue increased to $785 million, up about 17% relative to $672.5 million for the same period last year. That represented an 18% in gross profit rise, compared to... Read More
It's all about the good vibes on TripAdvisor (apparently)
News / Online
It's all about the good vibes on TripAdvisor (apparently)
By Kevin May | October 29, 2015
Three quarters of people writing reviews on TripAdvisor do so because they want to share a good experience, rather than rant about it. The user review service carried out a study with Phocuswright... Read More
A giant move - Softbank launches new OTA on Alitrip
News / Distribution
A giant move - Softbank launches new OTA on Alitrip
By Martin Cowen | October 29, 2015
Japanese technology and investment firm Softbank is launching an online travel agency and will list inventory on Alitrip, the travel platform run by Alibaba. It will offer trips to Japan to Chinese... Read More
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