NB: This is a guest viewpoint on hotel loyalty programs by Youri Sawerschel of Geneva-based consultancy bridge.over. My thesis is simple: Hotel chains could increase customer loyalty and share of w... Read More

NB: This is a viewpoint from Pedro Colaco, president and CEO of GuestCentric. The vast majority of hoteliers agrees that even though daily duties comprise a diversity of tasks, your ultimate goal i... Read More

British Airways has announced a unique competition in Twitter where the airline asks people to tweet and chase its Dreamliner 787 plane that flies today from London Heathrow to Toronto, Canada. As... Read More

Today, Tnooz may look a little different to you than yesterday. But we don’t believe it feels all that different. Welcome to our new house: We updated navigation and revised our taxonomy… meani... Read More

Groupon has acquired tours and activities marketplace SideTour with terms of the deal undisclosed.... Read More

A recent episode of Channel 4's Dispatches programme shed light on the murky practice of buying followers and views on social networks.... Read More

Concur is investing in Visage Mobile as the latest company to benefit from its $150m Perfect Trip Fund.... Read More

Ctrip, eLong and Venture Republic switch the spotlight to mobile on the back of traffic and booking gains.... Read More

While the debate hasn't still settled over long-term viability of last minute hotel booking providers will sustain, Spain-based brand Hot Hotels remains bullish and has acquired local rival ReallyLateBooking.... Read More

The interest in wearable technology continues to be very loud - but is it primarily manufactured interest from product developers and marketing folks eager to be the first to use the new technologies in their efforts?... Read More

The API "industry" has matured a great deal. Major vendors have been acquired, there is an uptick in new players, new tools and services, new publications, and even a series of API-focused conferences.... Read More

CheapOAir has leapfrogged over Travelocity and Hotwire to become the third most popular agency website in the US.... Read More

Since early 2010, we have been advising our clients that improved online review scores drive demand for hotels, and that reviews can drive both visibility and demand within hotel review sites like TripAdvisor.... Read More

Ryanair is seeing some pressure on its second position in the list of leading travel websites after the British Airways website performed strongly in August.... Read More

Priceline has unveiled a pay-per-click service enabling hotels to target potential guests at the time of purchase.... Read More