The acquisition marks the eighth for Mews since its founding in 2012 and its third in just the past 12 months.... Read More

The chief executive discusses Amex GBT’s goals and challenges, including the industry coming together for bold and aggressive changes to address sustainability.  ... Read More

Dtravel's tokens will function through a partnership with Polygon, the blockchain technology provider that also powers tokens for brands such as Starbucks and Reddit.... Read More

By the end of 2024, guests across the Hilton portfolio of more than 7,000 properties worldwide will be able to text for on-property requests. Last year, 3,618 Hilton properties used the system.  ... Read More

Hostshare membership is $395 per year and gives hosts up to 21 nights of stays at other properties just for paying the cleaning fee.... Read More

The SiteMinder trends report for 2023 was based on 115 million hotel bookings. Booking.com remained the most popular booking channel.... Read More

The acquisition will allow Duve to boost AI-driven guest experience management for hotels and vacation rentals worldwide.  ... Read More

In a discussion last week at the ALIS event, Expedia Group CEO Peter Kern covers a range of topics including generative AI, next steps for One Key, customer acquisition strategies, global growth and more on why the company cut ties with Hopper.... Read More

Capitalizing on the “Taylor Swift effect,” AirAsia will now offer event ticket booking along with all the necessary travel options on its app.  ... Read More

Since ChatGPT debuted in late 2022, the travel industry has been exploring how best to use it – and wondering whether consumers are ready to embrace it to help with their trip planning.... Read More

Anish Kapoor of Teleperformance India discusses the role of technology in securing top-tier customer experience and business services.... Read More

Growth in supply outpaced demand, yet the sector saw a record $64 billion in revenues amid high-profile regulatory action.  ... Read More

American Airlines said 80% of bookings currently come via internet-based channels with 65% of that coming from its website and mobile app.... Read More

Travel companies are shaking up their C-suites to adapt to new needs being brought on by generative AI. And the changes go further than creating new roles.... Read More

Tripla has acquired Singapore-based Endurance Technology Solutions, which develops and sells the Pelican Hotel Solution - a reservation system that works with major overseas channel managers.... Read More