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Thai hotels prioritise social media and brand dotcom

By Martin Cowen | July 12, 2016

Hotels in Thailand have identified social media as the most important area for future investment according to a report from Grant Thornton. The beancounters commissioned a report and talked to staf... Read More

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TrustYou buys Checkmate (updated)

By Martin Cowen | July 12, 2016

TrustYou, the guest feedback platform, has bought Checkmate, the real-time messaging service, for an undisclosed sum. The statement said: "The acquisition of Checkmate enhances the TrustYou platfo... Read More

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TripAdvisor revamps its flights metasearch, adds Flyscore ratings

By Sean O'Neil | July 11, 2016

Seven years ago, TripAdvisor first launched its metasearch flight tool, and it wasn't long after until it enabled users to post reviews. In 2014, it updated the look of TripAdvisor Flights by addin... Read More

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AirMosphere: another airline platform tries where countless others have failed

By Kevin May | July 11, 2016

Here is the premise: travel company creates a platform where travellers can share their pictures and videos, connect with one another and recommend destinations. Sounds remarkably similar to the st... Read More

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Asia and Apple dominate in-app spending

By Martin Cowen | July 11, 2016

A general study from AppsFlyer into in-app spending shows a big difference between Android and iOS users while confirming Asia, as ever, as the biggest market. The paper's key message is that busi... Read More

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SiteMinder's CEO on the hotel tech stack and light revenue management

By Sean O'Neil | July 11, 2016

A couple of years ago, SiteMinder, the Australia-based hotel technology provider, targeted North America as a market, having already expanded to receive a majority of its revenue from hotels in Europe... Read More

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Choice is driving the market

By Sponsored Content | July 11, 2016

Choice is driving the market, travelers have never had so many forms of travel to choose from, from rail to rental cars and they can call a cab with just a swipe on their phone. This is a viewpoin... Read More

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Ibibo Group expands to South America with majority stake in Busportal

By Kevin May | July 11, 2016

India-based Ibibo Group has signalled its intention to target new regions of the world with an undisclosed investment in Peruvian bus ticketing site Busportal. The deal to buy a majority stake in B... Read More

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Booking.com affiliate VNTrip scores $3 million funding round

By Kevin May | July 11, 2016

VNTrip, just a month after its official launch, has scored a Series A funding round of $3 million from an ex-Alibaba exec's investment vehicle. John Wu's FengHe Fund Management was joined by Hancoc... Read More

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Sabre tries to de-mystify millennial travelers

By Sean O'Neil | July 8, 2016

“Millennials are not a monolithic group,” says Sarah Kennedy Ellis, vice president of marketing and strategic development for Sabre Hospitality Solutions. Her view is based on a new research report... Read More

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Startup pitch: Hotel Bonanza wants to redress the shaky hotel-OTA relationship

By Linda Fox | July 8, 2016

The relationship between hotels and online travel agents has become an uneasy one in the past couple of years as hoteliers seek to bring down the cost of sale and realise how reliant they have become... Read More

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Didi uses big data and biometrics in new safety push

By Martin Cowen | July 8, 2016

Didi has announced a range of measures designed to improve the safety of drivers and riders as the taxi app battle with Uber in China and overseas continues. The five initiatives launched this week... Read More

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Hotels turn guest joy into marketing messages using artificial intelligence

By Kevin May | July 8, 2016

Flip.to has created an artificial intelligence-led platform that it reckons is the start of "real personalisation at scale" for hotels. No idea what that means? Well, the brand advocacy service... Read More

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App use study casts shadow over Facebook Messenger

By Martin Cowen | July 8, 2016

A global report from SimilarWeb, looking at the amount of time people spend on messaging apps, is a useful aside to the recent run of news around Facebook Messenger bots for travel. Over the past f... Read More

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Influencer marketing is ideal for hotels

By Viewpoints | July 8, 2016

For the uninitiated, influencer marketing can be confusing. NB This is a viewpoint by Anthony Rawlins, managing director for Digital Visitor. For starters, the success (or otherwise) of influenc... Read More

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