Latest News

Latest News

Stay up to date with the latest travel technology news, startup updates, and industry developments from across the global travel ecosystem.

Zoomcar steers to electric rental future with $40 million round
News / Online
Zoomcar steers to electric rental future with $40 million round
By Kevin May | February 19, 2018
Car manufacturer Mahindra & Mahindra is leading a $40 million investment in on-demand car rental service Zoomcar.... Read More
Can awful airline customer service be overridden with AI and analytics?
News
Can awful airline customer service be overridden with AI and analytics?
By Viewpoints | February 19, 2018
This is a viewpoint from Scott Kendrick, VP of Marketing at CallMiner. After the debacles that occurred within domestic air travel in 2017, it’s clear airlines need to look carefully at their custo... Read More
The journey before the journey: How travel marketers establish trust with consumers
Opinion / Online
The journey before the journey: How travel marketers establish trust with consumers
By Jim Price - PebblePost | February 19, 2018
The last couple of decades have seen the advent of some very useful and powerful trip planning and booking tools, but planning a vacation is not just scientific, it is emotional, aspirational and inspirational.... Read More
research spotlight asia ota
News / Distribution
Research Spotlight: Asia Pacific's fast-growing OTA landscape
By PhocusWire | February 19, 2018
In the Asia Pacific region, aggregate gross bookings via online travel agencies are projected to jump 68% from 2017 to 2012.... Read More
Decoding blockchain, part 3: Flight data management
News / Technology
Decoding blockchain, part 3: Flight data management
By Mitra Sorrells | February 19, 2018
Data sharing is a complicated - and sometimes disjointed - process in the air transport industry. The creation and storage of information for each flight is handled by multiple entities, at minimum the arrival and departure airports and the airline.... Read More
Putting faith in artificial intelligence to help with marketing campaigns
News / Online
Putting faith in artificial intelligence to help with marketing campaigns
By Marisa Garcia | February 19, 2018
Saul Lopes, Virgin Holidays customer lifecycle lead, took a leap of faith on artificial intelligence as a tool to improve the brand’s email marketing efforts by working with UK AI start-up Phrasee, an... Read More
Top reasons why startups end up in the deadpool
News / Startups
Top reasons why startups end up in the deadpool
By Kevin May | February 16, 2018
The travel industry is littered with the remains of startups that came and went quicker than you can say "great, but please tell us how you're going to make money".... Read More
Digital tools to enhance the value of airline offerings
News / Technology
Digital tools to enhance the value of airline offerings
By Jill Menze | February 16, 2018
The traveler path to purchase is influenced by countless factors, but above all, consumers make decisions based on how they interpret the value of an offer at any given moment.... Read More
QOTW: Something about putting pieces in the Troogle jigsaw
News / Technology
QOTW: Something about putting pieces in the Troogle jigsaw
By PhocusWire | February 16, 2018
Quote from Gino Engels, co-founder and chief commercial officer of OTA Insight.... Read More
TripAdvisor earnings: unlocking the opportunity, TV and the journey
News / Distribution
TripAdvisor earnings: unlocking the opportunity, TV and the journey
By Linda Fox | February 16, 2018
Much of TripAdvisor's fourth quarter 2017 investor call came back time and again to hotel revenue and what the company is doing about declines in that direction. A reasonable amount it seems - from wo... Read More
Air New Zealand gets emojinal with destination campaign
News / Online
Air New Zealand gets emojinal with destination campaign
By Marisa Garcia | February 16, 2018
Air New Zealand has launched a new destination campaign which helps travelers find their ideal locations to visit in New Zealand by querying their activities preferences using Emojis. On the airlin... Read More
For ‘First Airlines’ passengers, the journey is the VR destination
News / Technology
For ‘First Airlines’ passengers, the journey is the VR destination
By Marisa Garcia | February 16, 2018
This one’s a trip. Japanese airline-themed restaurant First Airlines, offers visitors a First class flying experience that includes a virtual reality immersive tour of Hawaii, New York, Paris or Rome.... Read More
TripAdvisor 2018 strategy hotels attractions mobile
News / Online
TripAdvisor bets on TV advertising, improved UX to restore profit in hotel segment
By Mitra Sorrells | February 15, 2018
TripAdvisor will expand its television advertising spending to $100 to $130 million for its hotel segment during 2018, with new creative and new markets, while simultaneously reducing online marketing spend.... Read More
Wyndham Worldwide offloads European rental brands for $1.3 billion
News / Online
Wyndham Worldwide offloads European rental brands for $1.3 billion
By Kevin May | February 15, 2018
James Villa Holidays, Landal GreenParks and Hoseasons are under new ownership after Wyndham Worldwide finalized a deal to sell its European vacation rental business to Platinum Equity.... Read More
OTA Insight on Google and Airbnb
News / Distribution
Google, Airbnb and the evolving distribution landscape
By Mitra Sorrells | February 15, 2018
Airbnb and Google made notable announcements in the first week of February – the former opening its platform to hotel distribution and the latter rolling out updates to expand and simplify travel search.   ... Read More
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