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Latest News

Stay up to date with the latest travel technology news, startup updates, and industry developments from across the global travel ecosystem.

Fresh faces, new voices at The Phocuswright Conference
News / Online
Fresh faces, new voices at The Phocuswright Conference
By PhocusWire | July 19, 2018
Our sister brand Phocuswright's flagship conference always features the most high-profile names in the digital travel economy - the leaders of the brands that shape the industry.... Read More
Sabre-Travel-Solutions
News / Distribution
Sabre creates Travel Solutions division, rejigs team, hires ex-Google engineering chief
By Linda Fox | July 18, 2018
Sabre has created a Travel Solutions division spanning airline solutions as well as data and analytics across its business units.... Read More
conversational hospitality op-ed Benbria
Opinion / Technology
We need to talk: Conversational hospitality and the guest experience
By Jordan Parsons - Benbria | July 18, 2018
In 2016, Chris Messina, the inventor of the hashtag, published a post on Medium dubbing a new trend called “Conversational Commerce.”... Read More
expedia package bookings
News / Distribution
Package bookings drive higher ADR, have longer booking windows
By Jill Menze | July 18, 2018
Analyzing data on package bookings vs. standalone hotel bookings, Expedia Group found that for full year 2017, package bookings delivered higher average daily rates and had longer booking windows, particularly internationally.... Read More
Amadeus tackles the psychology of conversion
News / Technology
Amadeus tackles the psychology of conversion
By Marisa Garcia | July 18, 2018
Amadeus has published a report which shines a light on traveller motivation and the cognitive processes that lead to conversions. The old saying ‘you’re spoiled for choice,’ plays a significant role i... Read More
Startup Stage TransferTravel generic
Interview / Startups
STARTUP STAGE: TransferTravel.com wants to be the "eBay" of travel
By Mitra Sorrells | July 18, 2018
TransferTravel.com is a peer-to-peer marketplace designed to help people sell their unwanted tickets and reservations to travelers looking for bargains. ... Read More
Taking the baggage out of luggage: how Stasher used search to scale up
News / Technology
Taking the baggage out of luggage: how Stasher used search to scale up
By PhocusWire | July 18, 2018
This is a viewpoint by Alessandra Alari, head of search at Google UK. Whenever a holiday comes around, I find there is a certain task on my to-do list that fills me with a profound sense of dread:... Read More
(ICYMI) Expedia says packages are better for hotels than room-only
News / Distribution
(ICYMI) Expedia says packages are better for hotels than room-only
By Rob Gill | July 18, 2018
Hotels are achieving higher average daily rates (ADR) from consumers who book packages rather than just rooms, according to data from Expedia Group. The online travel giant said consumers buying pa... Read More
airbnb european law
News / Distribution
Airbnb told to get in line with European consumer law
By Linda Fox | July 17, 2018
Airbnb has been told by the European Commission to clean up its pricing as well as commercial terms.... Read More
Utrip claims new tool brings travel planning closer to Netflix and Amazon models
News / Technology
Utrip claims new tool brings travel planning closer to Netflix and Amazon models
By Linda Fox | July 17, 2018
Utrip, a personalization platform for travel, has been testing a destination discovery experience driven by artificial intelligence.... Read More
Consumers want chatbots to feel human, not look human
News / Technology
Consumers want chatbots to feel human, not look human
By Marisa Garcia | July 17, 2018
A new study by CapGemini finds that consumers are ready to embrace AI support, and that AI interactions, if properly designed, can enhance the personal connection they feel to brands. The study is... Read More
In The Big Chair - Jane Sun of Ctrip
Interview / Online
In The Big Chair - Jane Sun of Ctrip
By Jill Menze | July 17, 2018
Jane Sun joined Ctrip in 2005 and took the reins as CEO in 2016. As Ctrip grows globally, Sun sees opportunities in tours and activities for Chinese travelers and hopes to see international business account for 40 to 50% of total revenue in the next five years.... Read More
Booking Holdings invests $500M in Didi ground transport platform
News / Online
Booking Holdings invests $500M in Didi ground transport platform
July 17, 2018
Didi Chuxing has caught the eye of Booking Holdings, with a $500 million capital injection and a major strategic partnership.... Read More
Certify snaps up travel expense tech platform Abacus
News
Certify snaps up travel expense tech platform Abacus
By Linda Fox | July 17, 2018
Certify, an expense management software specialist, has acquired real-time expense reporting system Abacus.... Read More
Making the leap from tech dependent to tech savvy
News / Technology
Making the leap from tech dependent to tech savvy
By PhocusWire | July 17, 2018
This is a viewpoint by Margaret Ady, co-founder of Apaleo. Patrick Fisher of Thomson Reuters notes in a recent blog post that, “As technologies become more and more pervasive across industries and... Read More
The Phocuswright Conference 2026