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Latest News

Stay up to date with the latest travel technology news, startup updates, and industry developments from across the global travel ecosystem.

Thomas Cook's digital strategy - great ideas that came too late
News / Online
Thomas Cook's digital strategy - great ideas that came too late
By Kevin May | September 23, 2019
Years after when a serious strategy should have been considered, Thomas Cook finally hired its first chief digital officer in the shape of Marco Ryan. He was in the job less than 12 months.... Read More
destination marketing part 3 smart tech smart tourism
News / Technology
Destination marketing, part 3: On the road to smart, "real-time" tourism
By Mitra Sorrells | September 23, 2019
For the third piece in this month's series, we look at how technology is enabling DMOs to serve visitors when they are in-destination.... Read More
TAKE A SURVEY and let your voice be heard on gender equity in travel
News / Technology
TAKE A SURVEY and let your voice be heard on gender equity in travel
By PhocusWire | September 23, 2019
Take 10 minutes to share your experiences and opinions on gender equity in travel and receive free Phocuswright research in return.... Read More
Thomas Cook collapses after investors pull the plug on survival package
News / Technology
Thomas Cook collapses after investors pull the plug on survival package
By Kevin May | September 22, 2019
Plenty of factors have led to the tour operating giant's demise, including its failure, at crucial times, to grasp the complexities of IT and the wider digital world.... Read More
HRS acquires Conichi
News / Technology
HRS acquires Conichi to build new payment-focused division
By Mitra Sorrells | September 20, 2019
HRS has acquired Conichi as part of its strategy to build a global payment solution.... Read More
Paul Abbott gets top American Express GBT job as CEO Anderson steps down
News / Distribution
Paul Abbott gets top American Express GBT job as CEO Anderson steps down
By Linda Fox | September 20, 2019
Abbott comes from a chief commercial officer role within payments at American Express and has been on the board at the business travel unit for four years.... Read More
WAF-jetblue-tech-ventures
News / Startups
VIDEO: JetBlue Tech Ventures on investment pillars, larger checks and non-travel entrepreneurs
By Linda Fox | September 20, 2019
JetBlue Technology Ventures has 24 startups in the portfolio that are seeking to address pain points across the wider business and the customer experience.... Read More
Sounding Off: A new travel sheriff is needed but will be hard to find
Interview / Technology
Sounding Off: A new travel sheriff is needed but will be hard to find
By PhocusWire | September 20, 2019
It won't be easy bringing every element of the industry together to take a tech-led approach to sustainability and other issues in destinations.... Read More
India Paytm 35m travel investment
News / Online
India’s Paytm invests $35M to expand its travel business
By Mitra Sorrells | September 20, 2019
Indian e-commerce giant Paytm says it will invest about $35 million in its travel business over the next six months.... Read More
Airbnb says it will IPO in 2020
News / Online
Airbnb says it will IPO in 2020
By Kevin May | September 19, 2019
A listing of Airbnb on the public markets will, following those for Uber and Lyft during 2019, be one of the most eagerly awaited IPOs in the travel industry in years.... Read More
Sojern DMO co-op program
News / Online
Sojern launches co-op marketing program for DMOs and local businesses
By Mitra Sorrells | September 19, 2019
Sojern's new Digital Co-Op Program is intended to help DMOs create campaigns in collaboration with local hotels and attractions.... Read More
airline-ancillary-revenue-report
News / Distribution
Loyalty programs still the biggest ancillary earner for most airlines
By Linda Fox | September 19, 2019
The latest study of airline ancillary revenue reveals those earning the most for extras such as legroom, meals and bags.... Read More
VIDEO: Air New Zealand on using a destination to ride the marketing wave
News / Online
VIDEO: Air New Zealand on using a destination to ride the marketing wave
By Kevin May | September 19, 2019
The airline has worked with national tourism groups, movie producers and actors to put New Zealand's recent role as a hub for film making at the center of its marketing.... Read More
Airbnb 25m investment affordable housing and small biz
News / Online
Airbnb will invest $25M in affordable housing and small businesses
By Mitra Sorrells | September 19, 2019
Airbnb is investing $25 million in affordable housing and small businesses in San Francisco and Los Angeles.... Read More
How-i-got-here-Philippe-Chereque
Interview / Distribution
How I Got Here, episode 5 - Philippe Chereque of American Express GBT
By Kevin May | September 19, 2019
One of the original executives at Amadeus and now the president at American Express GBT joins Kevin May and David Litwak for the latest episode.... Read More
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