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Latest News

Stay up to date with the latest travel technology news, startup updates, and industry developments from across the global travel ecosystem.

Security series part 4 op-ed
Opinion / Online
Travel, data security and false narratives around Facebook
By Clayton Reid - MMGY Global | May 29, 2018
The disclosure of Facebook data breaches during the U.S. presidential election has created a shudder across the marketing landscape.... Read More
Achieving digital success in China - eight learnings from ITB
From Our Partners / Distribution
Achieving digital success in China - eight learnings from ITB
By Sponsored Content | May 29, 2018
This is an article by Ritesh Gupta for TravelDaily China.It appears as part of the tnooz sponsored content initiative. Travel brands are scrutinising how best to be  a part of China's consumption e... Read More
quote of the week 23
News / Technology
QOTW: Something about legacy and innovation
By PhocusWire | May 25, 2018
Quote from Rashesh Jethi, SVP of engineering for Americas and head of innovation for Airlines at Amadeus IT Group.... Read More
VIDEO: Booking.com on its big opportunity in private accommodation
News / Online
VIDEO: Booking.com on its big opportunity in private accommodation
By PhocusWire | May 25, 2018
Booking.com is fighting on a number of fronts these days, having ramped up its strategy on private accommodation over the course of the last two years.... Read More
Why innovation starts with the travel experience
News / Technology
Why innovation starts with the travel experience
By Jill Menze | May 25, 2018
As an industry representing 10% of jobs globally and on track to reach $1.5 trillion in gross bookings by 2020, the travel market is one that’s ripe for innovation and disruption.... Read More
Conversocial opens up China to travel companies via WeChat
News / Technology
Conversocial opens up China to travel companies via WeChat
By Rob Gill | May 25, 2018
Digital customer service platform Conversocial has integrated Chinese social messaging giant WeChat as a new channel. Conversocial says that integrating it will allow travel companies to offer an i... Read More
Marriott partners with Salesforce to deliver more personalisation
News / Distribution
Marriott partners with Salesforce to deliver more personalisation
By Rob Gill | May 25, 2018
Hotel giant Marriott International is working with Salesforce to create a global platform to improve communication with members of its loyalty schemes and deliver a more personalised service to them.... Read More
VIDEO: AccorHotels on facing up to digital and not dying
News / Technology
VIDEO: AccorHotels on facing up to digital and not dying
By PhocusWire | May 24, 2018
A string of acquisitions into new areas of hospitality and a focus on digital services have made AccorHotels one of the chains to watch in recent years.... Read More
Internet of Things for hotels - great, until a hacker calls
Opinion / Technology
Internet of Things for hotels - great, until a hacker calls
By Dean Coclin - DigiCert | May 24, 2018
Smart devices, often referred to as the Internet of Things, offer the hospitality industry the opportunity to give guests a much richer and differentiated experience.... Read More
The ultimate guide to website design for hotels
News / Technology
The ultimate guide to website design for hotels
By Simone Puorto | May 24, 2018
"The art of design is to make complicated things simple" ~Tim Parsey Although a webless world seems inconceivable today, the first website only dates back a quarter of a century. It was created... Read More
Introducing the Ctrip customer-centricity playbook for global supremacy
News / Technology
Introducing the Ctrip customer-centricity playbook for global supremacy
By Martin Cowen | May 24, 2018
Ctrip's first quarter 2018 financials contain some impressive triple-digit growth figures, while chairman James Liang used the prepared remarks part of the earnings call to explain how Ctrip's custome... Read More
Eurowings says it wants to be a digital companion as it invests in online channels
News / Distribution
Eurowings says it wants to be a digital companion as it invests in online channels
By Rob Gill | May 24, 2018
Eurowings is to create a new company to bring all of its digital activities “under one roof” and increase the range of travel services it offers. The Lufthansa-owned carrier has revealed plans to f... Read More
Kayak now helps travelers get compensation for delayed flights
News / Online
Kayak now helps travelers get compensation for delayed flights
By Mitra Sorrells | May 23, 2018
Travelers who book flights anywhere in the United States on Kayak now have instant access to automated flight monitoring and compensation assistance from Service.... Read More
PODCAST: PhocusWire PundIT Show #13
News / Technology
PODCAST: PhocusWire PundIT Show #13
By Kevin May | May 23, 2018
Whoever thought you could have an extremely detailed and combative discussion about metasearch and hotels?... Read More
How organic search is becoming ineffective for hotels on Google
News / Online
How organic search is becoming ineffective for hotels on Google
By Kevin May | May 23, 2018
Most conversations that involve digital marketing and the efforts of hotels and online travel agencies to gain exposure usually revolve around advertising.... Read More
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