Dubai Airports' Michael Ibbitson explains how the facility is using technology to provide exceptional customer service for the nearly 90 million passengers that pass through it each year.  ... Read More

The company raised $80 million last year and brought in former-Expedia U.K. managing director Andy Washington to help launch the OTA.... Read More

Three broad trends illustrate the prowess of the region in the current online travel scene - but, equally, demonstrate how fragile the growth of the sector can be when one particular brand or market holds the reins of power.... Read More

The business offers customers the expertise of travel agents combined with online booking - and it's now raised a total of $81 million in funding.... Read More

In a series of interviews with executives participating at the event in Amsterdam in May, PhocusWire finds out what makes them tick. Next up: Airbnb's Jeroen Merchiers...... Read More

A year after buying FareHarbor to spearhead its move into tours and activities, Booking.com is adopting an additional approach and working directly with rival software vendors.... Read More

Here are the key takeaways from the fourth WiT Seoul 2019.... Read More

For the first piece in our series on Latin America, we explore some of the region's characteristics impacting the travel industry.... Read More

In a series of interviews with executives participating at the event in Amsterdam in May, Phocuswire finds out what makes them tick.... Read More

Investors are (finally) backing the business travel sector with big bucks - but perhaps the processes that govern it are not as broken as many believe.... Read More

FCM Travel Solutions and its sister leisure brand Flight Centre are testing a user interface for NDC content from Amadeus.... Read More

In a series of interviews with executives participating at the event in Amsterdam in May, PhocusWire finds out what makes them tick. Next up: Dirk Tietz of DER Touristik Group...... Read More

Card-linked offers can help travel organizations analyze and unlock the copious amounts of incremental data produced by their customers.... Read More

Expedia Group bookings were up 8% in the first quarter of 2019, but only 5% in its vacation rental businesses, now consolidated under the Vrbo brand.... Read More

Venga, a guest management platform for restaurants and other businesses, will be aligned with the Booking Holdings-owned OpenTable brand.... Read More