Tripadvisor says it is seeing steady improvement in users and revenue since lows in April.... Read More

Uber saw a 35% decline to $10 billion in gross bookings while mobility gross bookings were down 73% for the quarter.... Read More

There has never been a more urgent time for travel sellers to reimagine their digital customer journeys. And the way they achieve that is as Complete Retailers.... Read More

Hilton's occupancy levels were up about 20 percentage points in the United States and 15 percentage points in Asia between April and June.  ... Read More

In a COVID-19 world, social media is not only an inexpensive way to reach large numbers of people, but a powerful opportunity to engage with potential customers and influence them to choose your business when the good news comes. ... Read More

In a series of interviews with executives participating in the online event in September, PhocusWire finds out what they have learned from the COVID-19 crisis.... Read More

Huge ambitions and Softbank-backed, Klook has positioned itself as one of the high-profile brands in the tours and activities wing of the industry. Its co-founder talks to Mozio's David Litwak and Kevin May of PhocusWire.... Read More

Several airlines in Asia and cruise lines in Europe are offering trips that start and end from the same point, with no stops in between.... Read More

Outlining plans for a further €200 million in recurring savings, Accor's CEO described the current situation as “global, sudden, violent and unprecedented.”... Read More

Breezeway will use the funds to help property managers deliver a higher standard of service as they navigate COVID-19.... Read More

WhereTo uses artificial intelligence to recommend trip options that are within the company’s travel policy, meet the traveler's preferences and minimize costs.... Read More

Participating lodging partners can load B2B rates directly into Expedia Group, which will flow through to third-party providers.... Read More

Continuing our series on the new normal in the travel experience, PhocusWire looks at touchless tech initiatives in aviation.... Read More

Almost 4,500 employees working for Booking.com are being laid off. Details about who and where will be figured out in the coming weeks.... Read More

The company acknowledges it had been prey to a cyber incident but will not provide further details, including whether it had reportedly paid off the ransomware hackers.... Read More