In order to figure out who’s in the market to travel at this moment and where they’re likely to go, marketers will have to shift focus to the top of the funnel, where audience development capabilities are key.... Read More

The new policy, developed with input from hosts, eliminates many personal situations such as illness from coverage but adds coverage for pandemics and natural disasters.... Read More

With domestic travel showing strong signs of recovery, hotel bookings emerge as a crucial element to re-build agency strategies.... Read More

Klook Live works by pushing a livestream of content to users on a mobile device, giving them the chance to interact directly with brands, redeem promotion codes and book a product immediately.... Read More

The boutique hotel pioneer is confident travel and hospitality will return to normal, and technology will help lead the way.... Read More

The Headout story is a classic startup tale involving hard times in New York City and an appearance on a TV reality show. Varun Khona tells it to PhocusWire's Kevin May and David Litwak of Mozio.... Read More

Airbnb says it has created the new "City Portal" to help communities benefit from its marketplace.... Read More

Accenture outlines four potential aviation recovery scenarios, with carriers needing to be leaner and more flexible as they face an uncertain future.... Read More

The Booking.com chairwoman discusses her career path at the business and the challenges the industry needs to address as it faces up to its responsibility to be inclusive and diverse, both to staff and customers.... Read More

The Phocuswright Conference Online 2020 will be a platform for smart insights and healthy debate as we navigate a brand new, mid-pandemic environment.... Read More

For many travel managers, gamification has been a successful tool; however, in these uncertain times, they should reevaluate existing gamification programs for potential risk and to ensure they align with new objectives.... Read More

Amsterdam-based CitizenM's monthly flat-rate plan provides three nights of stays, three hours of meeting room use and unlimited use of lobby co-working space.... Read More

In this new climate, people-based marketing is no longer a “nice to have” philosophy, but rather a requirement for brands to activate meaningful and valuable experiences for individuals.... Read More

Uber will introduce Employee Group Rides and Business Charter services as pilots projects in North America, Europe and Asia Pacific, before a full rollout later this year.... Read More

Safety Line provides technology to airlines and airports and can help carriers save fuel and reduce emissions during the three key phases of a flight: climb, cruise and descent.... Read More