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Kathryn Walson
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Technology
The evolution of CRM in hotels
By Linda Fox
|
August 1, 2025
Executives from Penta Hotels and Smart Host discussed customer relationship management and the...
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Technology
Rise in mishandled baggage spotlights need for automation, study finds
By Kathryn Walson
|
May 17, 2023
After more than a decade of declining rates, the incidence of mishandled bags shot up by 75% last year...
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Startups
Hotel Manager lands £2.2M to grow team, enhance platform
By Kathryn Walson
|
May 16, 2023
The London-based startup said the capital enables it to “fuel aggressive growth and build upon its...
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News
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Online
Travel tech founders consider effects of bank failures
By Kathryn Walson
|
May 16, 2023
Travel tech CEOs offer advice to founders as a string of recent bank failures in the U.S. has raised...
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Online
Mondee acquires Consolid and Interep to strengthen position in Latin America
By Kathryn Walson
|
May 16, 2023
Travel marketplace and tech platform Mondee went public last summer under the ticker symbol MOND....
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News
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Startups
Startups selected for first round of Global Startup Pitch
By PhocusWire
|
May 15, 2023
The judging criteria applied to the startups throughout the competition include viability, customer...
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Startups
Connected trip company Worldia raises €25M for global expansion
By Kathryn Walson
|
May 15, 2023
The Paris-based company plans to make its packaging technology available to travel distributors across...
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Online
Expedia Group launches OneKeyCash for partners
By Kathryn Walson
|
May 12, 2023
The new rewards currency is intended to target the 83% of consumers who travel too infrequently...
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Online
Expedia Group adds Mastercard to growing B2B lineup
By Kathryn Walson
|
May 9, 2023
Financial institutions that issue Mastercard-brand credit cards can enable their cardholders to redeem...
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News
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Technology
New Expedia tech extends debate on attribute-based selling
By Kathryn Walson
|
May 8, 2023
For now, Expedia Group’s system does not enable customization of room attributes, such as location,...
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Tours and activities growth is outpacing travel overall, distribution is lagging
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November 17-19, 2026
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Tours and activities growth is outpacing travel overall, distribution is lagging
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