Menu
Home
Latest News
AI News
Jobs
Events
Phocuswright
About Us
Home
Hot Right Now
Brands
Airbnb
Booking.com
Expedia
Google
Tripadvisor
Vrbo
Trends
Artificial Intelligence
Marketing
Distribution
Payments
Sustainability
Revenue Management
Health
Security
Sectors
Airlines
Business Travel
Ground Transportation
Hotels
Metasearch
Online Travel Agencies
Private Accommodation
Tours and Activities
Editors' Picks
Watch
PhocusWire on YouTube
Phocuswright on YouTube
WebInTravel on YouTube
Listen
In Phocus podcast
Events
Webinars
Phocuswright Travel Innovation Summit London
The Phocuswright Conference
Phocuswright Europe
WebInTravel
PhocusWire Pulse
Welcome to Pulse
Green Light For Ground Transportation
A New Traveler Experience
Emerging Innovation
Startups In The Spotlight
Rentals On The Rise
Travel Marketing Tactics
Progress In Travel Payments
Decoding Travel Security
A New Age For Social Media
Loyalty For The Long Haul
Safer & Seamless
Startups
hot 25 travel startups 2026
hot 25 travel startups 2025
Hot 25 Travel Startups 2024
Hot 25 Travel Startups 2023
Hot 25 Startups 2022
Hot 25 Startups 2021
Hot 25 Startups 2020
Hot 25 Startups 2019
Startup Stage
Phocuswright Innovation
Company Culture
Diversity and Inclusion
In The Big Chair
PhocusWire Vitals
AI Insights
Opinion
Financial Earnings
From Our Partners
Northstar Family
BHN Group
Business Travel News
Incentive
Meetings & Conventions
The Beat
TravelAge West
TravelPulse
Travel Weekly
TravelTech Show
WebInTravel
Kathryn Walson
Senior Reporter
Kathryn Walson News
News
/
Technology
The evolution of CRM in hotels
By Linda Fox
|
August 1, 2025
Executives from Penta Hotels and Smart Host discussed customer relationship management and the...
Read More
News
/
Technology
Rise in mishandled baggage spotlights need for automation, study finds
By Kathryn Walson
|
May 17, 2023
After more than a decade of declining rates, the incidence of mishandled bags shot up by 75% last year...
Read More
News
/
Startups
Hotel Manager lands £2.2M to grow team, enhance platform
By Kathryn Walson
|
May 16, 2023
The London-based startup said the capital enables it to “fuel aggressive growth and build upon its...
Read More
News
/
Online
Travel tech founders consider effects of bank failures
By Kathryn Walson
|
May 16, 2023
Travel tech CEOs offer advice to founders as a string of recent bank failures in the U.S. has raised...
Read More
News
/
Online
Mondee acquires Consolid and Interep to strengthen position in Latin America
By Kathryn Walson
|
May 16, 2023
Travel marketplace and tech platform Mondee went public last summer under the ticker symbol MOND....
Read More
News
/
Startups
Startups selected for first round of Global Startup Pitch
By PhocusWire
|
May 15, 2023
The judging criteria applied to the startups throughout the competition include viability, customer...
Read More
News
/
Startups
Connected trip company Worldia raises €25M for global expansion
By Kathryn Walson
|
May 15, 2023
The Paris-based company plans to make its packaging technology available to travel distributors across...
Read More
News
/
Online
Expedia Group launches OneKeyCash for partners
By Kathryn Walson
|
May 12, 2023
The new rewards currency is intended to target the 83% of consumers who travel too infrequently...
Read More
News
/
Online
Expedia Group adds Mastercard to growing B2B lineup
By Kathryn Walson
|
May 9, 2023
Financial institutions that issue Mastercard-brand credit cards can enable their cardholders to redeem...
Read More
News
/
Technology
New Expedia tech extends debate on attribute-based selling
By Kathryn Walson
|
May 8, 2023
For now, Expedia Group’s system does not enable customization of room attributes, such as location,...
Read More
Load More Kathryn Walson News
Subscribe Now!
Submit
I accept the
Terms and Conditions
and
Privacy Policy
.
Subscribe Now!
Submit
I accept the
Terms and Conditions
and
Privacy Policy
.
Most Popular
Latest Stories
Most Popular
News
/
Technology
What Google's purchase of Spirit Airlines' data signals for travel
News
/
Technology
Expedia Group makes AI-motivated leadership cuts
News
/
Technology
How AI is quietly rewriting hospitality job descriptions
News
/
Finance
TravelX closes Series A round, plans to use capital for product innovation, AI expansion
Page Not Found
Latest Stories
Event
The Phocuswright Conference 2026
Event
/
Technology
Smarter Insights, Stronger Partnerships: Maximizing Performance With Business Intelligence
Event
/
Technology
Travel Marketing AI Summit London
From Our Partners
/
Technology
The hotel AI readiness guide
News
/
Technology
Why one European digital identity playbook won't work for three markets
Sponsored Content
From Our Partners
November 17-19, 2026
The Phocuswright Conference 2026
The Phocuswright Conference 2026, November 17-19, Ft. Lauderdale, Florida. Register Now....
Register Now
September 17, 2026
Smarter Insights, Stronger Partnerships: Maximizing Performance With Business Intelligence
Learn how commission data and business intelligence can help hotels and agencies benchmark...
Register Now
September 8, 2026
Travel Marketing AI Summit London
Phocuswright's Travel Marketing AI summit comes to London, September 8....
Register Now
Subscribe Now!
Submit
I accept the
Terms and Conditions
and
Privacy Policy
.
Subscribe Now!
Submit
I accept the
Terms and Conditions
and
Privacy Policy
.
Copyright © 2026 by Northstar Travel Media LLC. All Rights Reserved. Phocuswright 301 Route 17 N., Suite 1150, Rutherford, NJ 07070 USA | Telephone: +1 860 350-4084
Phocuswright
•
The Phocuswright Conference
•
Phocuswright Europe
•
Global Startup Pitch
•
Web In Travel
•
Retail Travel