JetBlue


VIDEO: JetBlue Tech Ventures on a new focus for airlines
VIDEO: JetBlue Tech Ventures on a new focus for airlines
By Kevin May | November 21, 2018
With a string of investments under its wing, JetBlue Technology Ventures has become a pioneer in the aviation-investing-in-startups space in recent years. Read More
News | Startups
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In The Big Chair - Bonny Simi of JetBlue Technology Ventures
By Mitra Sorrells | August 22, 2018
Founded in 2016, JetBlue Technology Ventures invests in and works with early stage travel technology startups with the goal of improving the travel experience across the whole travel ecosystem - not... Read More
Interview | Startups
Surveying the travel startup landscape, part 3: The support systems
Surveying the travel startup landscape, part 3: The support systems
By Mitra Sorrells | August 20, 2018
In the last few years, several support programs have launched to help entrepreneurs evaluate, develop and grow their innovative ventures across every aspect of travel and tourism.  Read More
News | Startups
JetBlue signs code-share deal with charter airline, an industry first
JetBlue signs code-share deal with charter airline, an industry first
By Michele McDonald | April 27, 2018
JetBlue Airways has signed a code-sharing deal with a public-private charter airline, a “first” in the history of such agreements. The new deal, which goes into operation on May 1 with JetSuiteX, o Read More
News | Distribution
Sage advice for travel tech startups from the investors at JetBlue, Boeing, and Highgate
Sage advice for travel tech startups from the investors at JetBlue, Boeing, and Highgate
By Nick Vivion | February 14, 2018
Located at LAB Ventures in Miami's vibrant creative neighborhood of Wynwood, The Future of Travel Summit kicked off with a panel of industry investment heavyweights from Boeing HorizonX, JetBlue Ventu Read More
News | Distribution
JetBlue AI CruisingStore
JetBlue modernizes cruise booking platform with AI
By Mitra Sorrells | January 25, 2018
Personalization has become the holy grail for travel companies looking to meet the needs of their customers – in part because consumers have been accustomed to a customized shopping experience across... Read More
News | Technology
Airlines social media Facebook Twitter
Mixed results as airlines tackle social media-led customer service
By Mitra Sorrells | January 12, 2018
As travelers increasingly send direct messages through platforms like Facebook Messenger and Twitter, airlines and carriers need to prioritize quick responses to such inquiries. Read More
News | Online
10 years on, airlines begin to see the benefits of inflight wifi
10 years on, airlines begin to see the benefits of inflight wifi
By Marisa Garcia | September 15, 2017
Timing is everything. Perhaps it’s no coincidence that the 10th anniversary of the iPhone and the 10th anniversary of the introduction of inflight connectivity, more commonly known as inflight wifi Read More
News | Technology
How simplicity and lifestyle branding drive loyalty for airlines
How simplicity and lifestyle branding drive loyalty for airlines
By Marisa Garcia | September 11, 2017
JetBlue is using technology to bring humanity back to travel. Speaking at the Aviation Festival in London last week, Eash Sundaram, CIO, JetBlue credited technology for helping the airline deliver Read More
News | Online
Datalex targets new revenue streams via AI, payments and an OTA platform
Datalex targets new revenue streams via AI, payments and an OTA platform
By Martin Cowen | August 30, 2017
Datalex has started its 2017 financial year strongly, reaffirming its guidance for a 15-20% full-year increase in adjusted EBITDA. For the six months to end-Jun, total revenues came in at $30.3 mil Read More
News | Distribution
JetBlue banks on proactive customer service with investment in Gladly
JetBlue banks on proactive customer service with investment in Gladly
By Marisa Garcia | August 10, 2017
JetBlue will centralize all customer communications through a new partnership with Gladly and will also invest in the business through its JetBlue Technology Ventures. Gladly brings together all cu Read More
News | Technology
In a mobile-only world, will airlines charge for web bookings?
In a mobile-only world, will airlines charge for web bookings?
By Viewpoints | June 16, 2017
Right now airlines are introducing fees for bookings via the GDS but imagine a scenario five years down the road where an airline charges a fee for booking via the website instead of the mobile app. Read More
News | Technology
US holds off on expansion of laptop ban - for now
US holds off on expansion of laptop ban - for now
By Michele McDonald | May 31, 2017
The Department of Homeland Security announced that Secretary John Kelly did not make an announcement regarding “a much-discussed expansion" of the so-called laptop ban. The no-announcement announce Read More
News | Technology
Should airlines be looking to the likes of Netflix for standards?
Should airlines be looking to the likes of Netflix for standards?
By Linda Fox | May 30, 2017
Discussion of technology standards often makes for a lot of hot air at airline industry events. Who should set them, who will adopt them, will they be adopted by the book, who will pay and, so on.. Read More
News | Distribution
No one size fits all - airlines benefit from diverse digital tactics
No one size fits all - airlines benefit from diverse digital tactics
By Kevin May | May 15, 2017
Data released this month illustrates the success of a wide array of initiatives being used by airlines to attract prospective passengers to their websites. SimilarWeb examined traffic to the five m Read More
News | Distribution