JetBlue


In a mobile-only world, will airlines charge for web bookings?
In a mobile-only world, will airlines charge for web bookings?
By Viewpoints | June 16, 2017
Right now airlines are introducing fees for bookings via the GDS but imagine a scenario five years down the road where an airline charges a fee for booking via the website instead of the mobile app. Read More
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US holds off on expansion of laptop ban - for now
US holds off on expansion of laptop ban - for now
By Michele McDonald | May 31, 2017
The Department of Homeland Security announced that Secretary John Kelly did not make an announcement regarding “a much-discussed expansion" of the so-called laptop ban. The no-announcement announce Read More
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Should airlines be looking to the likes of Netflix for standards?
Should airlines be looking to the likes of Netflix for standards?
By Linda Fox | May 30, 2017
Discussion of technology standards often makes for a lot of hot air at airline industry events. Who should set them, who will adopt them, will they be adopted by the book, who will pay and, so on.. Read More
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No one size fits all - airlines benefit from diverse digital tactics
No one size fits all - airlines benefit from diverse digital tactics
By Kevin May | May 15, 2017
Data released this month illustrates the success of a wide array of initiatives being used by airlines to attract prospective passengers to their websites. SimilarWeb examined traffic to the five m Read More
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JetBlue's and El Al's venture arms open a travel startup accelerator
JetBlue's and El Al's venture arms open a travel startup accelerator
By Sean O'Neil | August 17, 2016
JetBlue's investment arm has teamed up with El Al's investment arm to create an aviation technology accelerator for travel startups. Startups worldwide (that are either before or in a seed-round st Read More
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Nao boarding - airlines follow hotels with robot trials
Nao boarding - airlines follow hotels with robot trials
By Juliana Shallcross | August 1, 2016
Robots are getting around. The same kind of robot that Hilton Worldwide has been testing as a concierge in one of its hotels also recently helped passengers navigate the Japan Airlines terminal at Tok Read More
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A chat with JetBlue CIO Eash Sundaram
A chat with JetBlue CIO Eash Sundaram
By Benét Wilson | July 29, 2016
IT operations at major companies are complicated enough. But overseeing IT for a major airline like JetBlue can take it to another level. For four years, Eash Sundaram has overseen the Long Island Read More
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Turkish Airlines plugs into the world of travel startups
Turkish Airlines plugs into the world of travel startups
By Kevin May | April 11, 2016
Turkish Airlines is the latest to tap into the startup ecosystem following its backing for the Plug and Play accelerator scheme for newbies in travel. The airline says it will be one of the support Read More
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JetBlue's VC fund invests in Flyr, the airfare forecaster
JetBlue's VC fund invests in Flyr, the airfare forecaster
By Sean O'Neil | March 25, 2016
It was only last month that US airline JetBlue became the rare airline to set up a venture capital firm in Silicon Valley, named JetBlue Technology Ventures. Today it disclosed its first investment, w Read More
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JetBlue opens VC fund focusing on travel and hospitality startups
JetBlue opens VC fund focusing on travel and hospitality startups
By Sean O'Neil | February 11, 2016
JetBlue is opening a venture capital firm in Silicon Valley to "invest in, incubate, and partner with early stage startups at the intersection of technology, travel and hospitality," the New York-base Read More
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KLM tests Spencer robot at Schipol
KLM tests Spencer robot at Schipol
By Linda Fox | December 3, 2015
KLM began testing a robot called Spencer at Schipol this week with the aim of helping passengers get to their connecting flights. The robot, which has been two years in the making, and the project Read More
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Want an intimate relationship with a travel brand? No hugs there
Want an intimate relationship with a travel brand? No hugs there
By Kevin May | November 10, 2015
Social media and online travel agencies have been blamed for the poor state of relationships between consumers and travel brands. MBLM, a US-based brand and marketing consultancy, examined how 6,00 Read More
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Turning flight disruption into opportunity (and showing TLC) via technology
Turning flight disruption into opportunity (and showing TLC) via technology
By Kevin May | September 23, 2015
There are delicate balances to be had all around the travel industry, especially when it comes to dealing with customers. But no more so than when flights are delayed or cancelled and passengers ar Read More
News
JetBlue offers some virtual help at the airport via Crewbot
JetBlue offers some virtual help at the airport via Crewbot
By Linda Fox | May 6, 2015
JetBlue has been dreaming up ways to make staffing at airports more efficient while also helping passengers along the way - enter Crewbot. The robotic kiosk, created by VGo in collaboration with th Read More
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Apple Pay takes to the JetBlue skies in first airline deal
Apple Pay takes to the JetBlue skies in first airline deal
By Nick Vivion | February 10, 2015
In the first deal of its kind, JetBlue will soon begin accepting Apple Pay as a form of in-flight payment. The first flights to enjoy the mobile payment option will be non-stops between New York's Read More
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