Itinerary Management

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Interview / Startups
STARTUP STAGE: SmartNomad wants to make trip planning a one-click experience
By Linda Fox | December 29, 2020
The New York-based company initially wants to offer the service to online travel agencies and travel management companies. Read More
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Opinion / Online
From travel manager to travel enabler: How policies, standards and roles must change as travel resumes
By Mike Koetting - SAP Concur | September 18, 2020
As organizations revisit travel policies and safety standards, travel managers will find themselves playing a new role, shifting from a traditional gatekeeper to an enabler. Read More
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Opinion / Technology
Using the coronavirus pandemic to bring some innovation to business travel
By Susan Lichtenstein - DigiTravel Consulting | September 11, 2020
Now is a good time to address the many pain points in corporate travel purposes. Read More
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News / Startups
Business travel startup Itilite raises $13M to accelerate international expansion
By Mitra Sorrells | April 21, 2020
Greenoaks Capital and Vy Capital led the Series B round, with participation from Matrix Partners India and other existing investors. Read More
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News / Online
Q&A: TripActions CEO on how he is preparing for “the day after” COVID-19
By Mitra Sorrells | March 31, 2020
TripActions CEO Ariel Cohen discusses recent layoffs, what he is hearing from his investors and why he is optimistic about the future of business travel and of TripActions. Read More
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News / Online
TripActions moves deeper into Europe with investment from Lufthansa Group
By Mitra Sorrells | January 21, 2020
TripActions will actively pursue clients in Europe with the help of Lufthansa Group. Read More
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Opinion / Technology
Consolidation to come in technology for tours and activities
By Douglas Quinby - Arival | October 2, 2019
Scores of overlooked companies are laying the essential plumbing to wire up travel’s third-largest and most fragmented sector. Read More
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News / Technology
TravelBank creates "SuperItinerary" to capture bookings, spending and ancillaries in one place
By Mitra Sorrells | September 26, 2019
TravelBank's new SuperItinerary tracks appointments and bookings, trip spending and ancillary offers in one app. Read More
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Opinion / Online
Trip Planning 3.0 – this time it’s more than personal
By Manuel Hilty - Nezasa | September 13, 2019
Some survivors are learning from the past, making the most of today’s tech landscape to create fit-for-purpose planning and booking tools for today’s travelers. Read More
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News / Technology
Q&A: BCD Travel's Yannis Karmis on innovation, new tech, threats to legacy TMCs
By Mitra Sorrells | August 30, 2019
BCD Travel's senior vice president of product strategy and development, Yannis Karmis, discusses emerging technologies, NDC, digital identity and more. Read More
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Interview / Startups
In The Big Chair - Ariel Cohen of TripActions
By Mitra Sorrells | August 29, 2019
TripActions is only four years old, but the company is definitely playing in the big leagues, valued at more than $4 billion on more than $450 million in funding in the last 18 months and making moves... Read More
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News / Online
Business travel, part 5: The evolution to "any channel" management
By Mitra Sorrells | August 28, 2019
Experts predict changes to both business models and how technology is used will together open new options for business travel management for both travelers and companies. Read More
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News / Technology
Business travel, part 4: How data management can minimize trip "leakage"
By Mitra Sorrells | August 26, 2019
Data management tools are enabling corporate travel managers to capture and analyze data from off-channel bookings to minimize leakage. Read More
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Opinion / Technology
Customer data platforms in travel: Worthy of the hype?
By Valerio Fuschini - Carlson Wagonlit Travel | April 4, 2019
With the increasing competition for customers, TMCs are crying out for cross-functional windows into traveler data, but are customer data platforms the answer? Read More
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News / Technology
Flight Centre steps up investments in AI-powered chatbot solutions
By Mitra Sorrells | March 13, 2019
Flight Centre Travel Group has acquired travel chatbot Sam and has increased its investment in 30SecondsToFly. Read More