Itinerary Management

 alt='business travel part 5 new tech and business models'  Title='business travel part 5 new tech and business models'
News / Online
Business travel, part 5: The evolution to "any channel" management
By Mitra Sorrells | August 28, 2019
Experts predict changes to both business models and how technology is used will together open new options for business travel management for both travelers and companies. Read More
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News / Technology
Business travel, part 4: How data management can minimize trip "leakage"
By Mitra Sorrells | August 26, 2019
Data management tools are enabling corporate travel managers to capture and analyze data from off-channel bookings to minimize leakage. Read More
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Opinion / Technology
Customer data platforms in travel: Worthy of the hype?
By Valerio Fuschini - Carlson Wagonlit Travel  | April 4, 2019
With the increasing competition for customers, TMCs are crying out for cross-functional windows into traveler data, but are customer data platforms the answer? Read More
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News / Technology
Flight Centre steps up investments in AI-powered chatbot solutions
By Mitra Sorrells | March 13, 2019
Flight Centre Travel Group has acquired travel chatbot Sam and has increased its investment in 30SecondsToFly. Read More
 alt='Virtuoso launches Netflix-like agent tool to collect data on customer preferences'  Title='Virtuoso launches Netflix-like agent tool to collect data on customer preferences'
News / Online
Virtuoso launches Netflix-like agent tool to collect data on customer preferences
By Jamie Biesiada - Travel Weekly  | January 31, 2019
Virtuoso is selling the tool to members and encouraging them to use it as part of their consultative services. Read More
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News / Online
AvantStay wins $5M round to grow group booking service for private accommodation
By Kevin May | December 27, 2018
AvantStay has landed a $5 million funding round from large group of investors led by Ballpen Capital. Read More
 alt='Flight Centre acquires Umapped'  Title='Flight Centre acquires Umapped'
News / Technology
Flight Centre Travel Group acquires itinerary planning platform Umapped
By Mitra Sorrells | September 24, 2018
Umapped, a specialist in itinerary management, has been acquired by Australia-based Flight Centre Travel Group. Read More
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News / Startups
TripCreator lands $8M in funding, plans New York move
By Linda Fox | September 14, 2018
TripCreator, a trip planning service, has raised $8 million in funding from venture capitalists and business angels. Read More
 alt='Seatfrog grabs $6 million round to bolster upgrade bidding app'  Title='Seatfrog grabs $6 million round to bolster upgrade bidding app'
News / Online
Seatfrog grabs $6 million round to bolster upgrade bidding app
By Kevin May | July 12, 2018
Rail and air upgrade platform Seatfrog has secured a Series A investment to the tune of $6 million. Read More
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News / Distribution
VIDEO: Under the hood of ground transportation
By PhocusWire | June 26, 2018
Some would say that Lyft and undoubtedly Uber get a disproportionate amount of attention in terms of coverage of the ground transportation sector. Read More
 alt='VIDEO: The future of travel packaging'  Title='VIDEO: The future of travel packaging'
News / Online
VIDEO: The future of travel packaging
By PhocusWire  | June 5, 2018
Packaging, especially in Europe, has been shifting away from its traditional model for the best part of two decades - essentially since travel embraced the web. Read More
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News / Technology
How new technologies can power smarter business travel
By Lydie Charpin - Amadeus | April 4, 2018
When context is everything, offering relevant information at the right time and place to the traveler is fundamental. When consumers are more empowered than ever before, travel technology needs to speak... Read More
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News / Online
Ctrip's "virtual team managers" assist every one in 10 travelers
By Jill Menze | March 12, 2018
Ctrip’s virtual team managers, or VTM, served more than 10 million of the online travel agency’s 300 million registered members in 2017. Read More
 alt='Advantage report TMCs and technology'  Title='Advantage report TMCs and technology'
News / Technology
Travel management cos must embrace high-tech while maintaining high-touch services
By Mitra Sorrells | February 22, 2018
The role of travel management companies is evolving, driven by the rise of new technology and the changing demands of business travelers.   Read More
 alt='Decoding blockchain, part 3: Flight data management'  Title='Decoding blockchain, part 3: Flight data management'
News / Technology
Decoding blockchain, part 3: Flight data management
By Mitra Sorrells | February 19, 2018
Data sharing is a complicated - and sometimes disjointed - process in the air transport industry. The creation and storage of information for each flight is handled by multiple entities, at minimum the... Read More