Itinerary Management

Business travel startup Itilite raises $13M to accelerate international expansion
By Mitra Sorrells | April 21, 2020
Greenoaks Capital and Vy Capital led the Series B round, with participation from Matrix Partners India and other existing investors. Read More
News | Startups
Q&A: TripActions CEO on how he is preparing for “the day after” COVID-19
By Mitra Sorrells | March 31, 2020
TripActions CEO Ariel Coehn discusses recent layoffs, what he is hearing from his investors and why he is optimistic about the future of business travel and of TripActions. Read More
News | Online
TripActions moves deeper into Europe with investment from Lufthansa Group
By Mitra Sorrells | January 21, 2020
TripActions will actively pursue clients in Europe with the help of Lufthansa Group. Read More
News | Online
Consolidation to come in technology for tours and activities
Consolidation to come in technology for tours and activities
By Douglas Quinby - Arival  | October 2, 2019
Scores of overlooked companies are laying the essential plumbing to wire up travel’s third-largest and most fragmented sector. Read More
Opinion | Technology
travelbank superitinerary product launch
TravelBank creates "SuperItinerary" to capture bookings, spending and ancillaries in one place
By Mitra Sorrells | September 26, 2019
TravelBank's new SuperItinerary tracks appointments and bookings, trip spending and ancillary offers in one app. Read More
News | Technology
Trip Planning 3.0 – this time it’s more than personal
Trip Planning 3.0 – this time it’s more than personal
By Manuel Hilty - Nezasa  | September 13, 2019
Some survivors are learning from the past, making the most of today’s tech landscape to create fit-for-purpose planning and booking tools for today’s travelers. Read More
Opinion | Online
Q&A: BCD Travel's Yannis Karmis on innovation, new tech, threats to legacy TMCs
By Mitra Sorrells | August 30, 2019
BCD Travel's senior vice president of product strategy and development, Yannis Karmis, discusses emerging technologies, NDC, digital identity and more. Read More
News | Technology
CEO interview TripActions Ariel Cohen headshot
In The Big Chair - Ariel Cohen of TripActions
By Mitra Sorrells | August 29, 2019
TripActions is only four years old, but the company is definitely playing in the big leagues, valued at more than $4 billion on more than $450 million in funding in the last 18 months and making moves... Read More
Interview | Startups
business travel part 5 new tech and business models
Business travel, part 5: The evolution to "any channel" management
By Mitra Sorrells | August 28, 2019
Experts predict changes to both business models and how technology is used will together open new options for business travel management for both travelers and companies. Read More
News | Online
business travel part 4 data management for leakage
Business travel, part 4: How data management can minimize trip "leakage"
By Mitra Sorrells | August 26, 2019
Data management tools are enabling corporate travel managers to capture and analyze data from off-channel bookings to minimize leakage. Read More
News | Technology
customer data platform hype
Customer data platforms in travel: Worthy of the hype?
By Valerio Fuschini - Carlson Wagonlit Travel  | April 4, 2019
With the increasing competition for customers, TMCs are crying out for cross-functional windows into traveler data, but are customer data platforms the answer? Read More
Opinion | Technology
Flight Centre chatbot investments
Flight Centre steps up investments in AI-powered chatbot solutions
By Mitra Sorrells | March 13, 2019
Flight Centre Travel Group has acquired travel chatbot Sam and has increased its investment in 30SecondsToFly. Read More
News | Technology
Virtuoso launches Netflix-like agent tool to collect data on customer preferences
Virtuoso launches Netflix-like agent tool to collect data on customer preferences
By Jamie Biesiada - Travel Weekly  | January 31, 2019
Virtuoso is selling the tool to members and encouraging them to use it as part of their consultative services. Read More
News | Online
AvantStay wins $5M round to grow group booking service for private accommodation
By Kevin May | December 27, 2018
AvantStay has landed a $5 million funding round from large group of investors led by Ballpen Capital. Read More
News | Online
Flight Centre acquires Umapped
Flight Centre Travel Group acquires itinerary planning platform Umapped
By Mitra Sorrells | September 24, 2018
Umapped, a specialist in itinerary management, has been acquired by Australia-based Flight Centre Travel Group. Read More
News | Technology
PhocuswrightThe Phocuswright ConferencePhocuswright EuropeBattlegroundTTEWeb In TravelInntopiaRetail TravelHotel Investment