IHG looks to mid-market brands and digital developments to help recovery
By Linda Fox | February 23, 2021
IHG is continuing with the phased rollout of its Guest Reservation System, developed in partnership with Amadeus. Read More
News | Distribution
Room for improvement - diversity in the hospitality boardroom
By Linda Fox | February 19, 2021
A new report says about a third of publicly listed hospitality companies have just one or no women in board of director positions. Read More
News | Distribution
VIDEO: How the pandemic might impact travel loyalty programs
By Linda Fox | January 5, 2021
Travel loyalty programs will have to add flexible elements to their schemes to keep members with them. Read More
News | Distribution
Top travel CEOs call for Trump, congressional leaders to step up COVID-19 testing efforts
Top travel CEOs call for Trump, congressional leaders to step up COVID-19 testing efforts
By Jill Menze | July 28, 2020
Fourteen travel CEOs from brands including Hilton, Marriott, IHG and Wyndham are calling for federal action on COVID-19 testing. Read More
News | Online
Hospitality and travel companies sign workplace diversity pledge
By Linda Fox | July 7, 2020
Fifteen travel and hospitality companies have signed up so far, including Bourne Leisure, Hilton and InterContinental Hotels Group. Read More
News | Distribution
Sabre partners with Accor to develop property management and reservations platform
By Linda Fox | January 23, 2020
Sabre is working with Accor on the development of what the distribution company is calling a “full-service property management capability.” Read More
News | Technology
VIDEO: Hotels hold fast to direct distribution and the power of loyalty schemes
By Linda Fox | November 27, 2019
Perhaps a semblance of calm has arrived in the hotel distribution landscape as large hotel groups become more comfortable with their third-party strategies. Read More
News | Distribution
Rethinking hotel distribution with attribute-based selling
By Simone Puorto - Simone Puorto Consulting  | June 4, 2019
How the development of systems to offer room attributes might impact distribution. Read More
Opinion | Distribution
Hotel loyalty should be more than just rewards and favored partners
By Linda Fox | April 30, 2019
A discussion on loyalty in hotels sparked interesting comment around how program members should be treated. Read More
News | Distribution
amadeus drivers of change in hospitality
Welcome to next-generation hospitality: Attribute-based booking, tech-led services and achieving cult status
By Jill Menze | April 30, 2019
According to the new Drivers of Change in Hospitality report, produced by Amadeus in collaboration with InterContinental Hotels Group, Foresight Factory and Cornell University, there are three key... Read More
News | Online
Rate parity issues continue to challenge hotels in key markets
By Linda Fox | March 25, 2019
OTA Insight's Annual Hotel Parity Review shows independent hotels and local chains are more likely to suffer losses from rate parity issues. Read More
News | Distribution
Highly connected hotel industry continues to be vulnerable to cyber attacks
By Linda Fox | March 20, 2019
Fraud in travel is on the up, according to a number of recently released reports from experts in the field. Read More
News | Online
IHG pilots attribute pricing as next stage of reservation system kicks in
By Linda Fox | February 27, 2019
IHG begins phase two of its Amadeus-built Guest Reservation System development, four years after the project first started. Read More
News | Technology
Marriott and Expedia's battle over commissions could trigger industry-wide overhaul
Marriott and Expedia's battle over commissions could trigger industry-wide overhaul
By Linda Fox | January 8, 2019
Expedia and Marriott are said to be near agreement on fee negotiations, other large hotel players are likely to follow suit. Read More
News | Distribution
Technically speaking Laura Miller IHG
Technically Speaking - Laura Miller of InterContinental Hotels Group
By Mitra Sorrells | November 26, 2018
IHG (InterContinental Hotels Group) named Laura Miller chief information officer in February 2018, with responsibility for infrastructure and operations, enterprise architecture and data, IT security... Read More
Interview | Technology
Shiji Fliggy facial check-in
Shiji and Fliggy partner to enable facial recognition for hotel check-in
By Mitra Sorrells | September 14, 2018
Facial recognition is enabling travelers to check into a hotel, receive a room card and establish payment authorization, all in about 30 seconds.   Read More
News | Technology
Customer experience part 4 hospitality
Reimagining customer experience, part 4: Hospitality happenings
By Mitra Sorrells | July 30, 2018
Deloitte recently surveyed more than 6,600 hotels guests who have collectively stayed at 25 brands across different hotel tiers to find out what makes a great hotel experience.   Read More
News | Technology
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