IT Services

Interview / Startups

Startup Stage: VanityPass aims to redesign loyalty rewards for younger travelers

By Morgan Hines | May 19, 2025

VanityPass is working to revolutionize the travel perks that often come as part of a credit card loyalty program. Read More

News / Technology

HBX Group acquires Civitfun to help hotels digitalize operations

By Linda Fox | May 15, 2025

The companies plan to develop technology such as contactless check-in and check-out to enhance the guest experience, optimize operations and open up new revenue streams for hotels. Read More

News / Online

Rapid Fire with Veronica Diquattro of Omio

By Morgan Hines | May 15, 2025

As we count down to Phocuswright Europe, PhocusWire is shining the spotlight on a selection of conference speakers in a series of Q&As. Read More

News / Technology

Airbnb adds catering, massages, personal training and more in new 'Services' business

By Morgan Hines | May 13, 2025

The refreshed and new Airbnb categories come after the company said in February that it would spend up to $250 million on new lines of business in 2025. Read More

News / Online

Rapid Fire with Pablo Castillo of Chain4Travel

By Morgan Hines | May 13, 2025

As we count down to Phocuswright Europe, PhocusWire is shining the spotlight on a selection of conference speakers in a series of Q&As. Read More

News / Technology

Is technology helping hotels think beyond room revenue?

By Linda Fox | May 13, 2025

Hotels are exploring concepts such revenue per available guest in a bid to offer more services, generate additional revenue and tap into the consumer desire for experiences. Read More

From Our Partners / Technology

Boarding call: Future-proofing airlines with data

By Tim McMullen, DataArt | May 12, 2025

A modern data platform is as critical, enabling airlines to make smarter decisions, respond faster to change and unlock new opportunities through automation and innovation. Read More

News / Distribution

Sabre attributes Q1 revenue decline to air bookings dip, IT de-migrations

By Linda Fox | May 7, 2025

Sabre reported a decline in Q1 2025 revenue, while operating income increased slightly and EBITDA rose 5% to $105 million. Read More

News / Distribution

How can airlines leverage offer, order, settlement and delivery to drive revenue?

By Mark Frary | May 6, 2025

Airlines need to embrace an end-to-end experience in order to be true retailers, industry leaders say. Read More

News / Technology

North American airlines focused on cybersecurity, AI investments

By Morgan Hines | May 5, 2025

Seventy-seven percent of airlines in North America identified cybersecurity as one of their “top three IT priorities” for investment in 2025, according to a report from SITA. Read More

Interview / Startups

Startup Stage: GuestOS provides an AI-powered concierge for hospitality, tourism, events

By Morgan Hines | May 5, 2025

GuestOS provides 24/7 multilingual voice support through a single phone number, giving guests instant access to hotel services, tour bookings and recommendations. Read More

News / Technology

From dirty data to performing miracles - hotel approaches to AI

By Linda Fox | May 5, 2025

Executives from Choice Hotels, Ennismore and Revinate shared tips on how to effectively use AI—and how to avoid pitfalls—at a hospitality industry event last week. Read More

News / Technology

Priceline launches AI neighborhood feature, Turo partnership

By Morgan Hines | April 30, 2025

“Trip Intelligence: The Neighborhood Edition” includes AI features that help users find locations that match their “vibe.” Read More

News / Technology

Lighthouse launches data-as-a-service platform

By Abby Crotty | April 29, 2025

The platform has four modules that provide DMOs, OTAs and hospitality tech companies with insights on pricing, occupancy and demand. Read More

News / Technology

Sabre sells hospitality business for $1.1 billion

By Linda Fox | April 28, 2025

The hospitality solutions business grew out of Sabre’s purchase of SynXis in 2005, and it has been building out retailing capabilities for hotels in recent years. Read More

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