IT Services

News / Startups

Ground innovation, part 1: The investment path

By Mitra Sorrells | March 4, 2019

In part one in our ground transportation theme series, we talk to investors about startups in the category. Read More

Interview / Technology

Sounding Off: Voice-enabled devices in travel need to be given time

By PhocusWire | March 1, 2019

A touch of the "information superhighway - it'll never catch on"-type reactions to voice tech failures should be put to one side. Read More

News / Distribution

Amadeus reports growth across distribution and IT solutions units in 2018

By Linda Fox | February 28, 2019

Amadeus sees revenue growth across businesses in 2018, hitting almost €5 billion total for the full year in 2018. Read More

Notated News / Technology

Digital disruption in China shows anything possible from e-commerce giants

By Mohan Subramaniam and Raj Rajgopal - Sloan MIT | February 26, 2019

Recent events in the Chinese banking industry to highlight how these massive digital newcomers gain powerful consumer experience insights from their digital ecosystems and how this changed the nature of... Read More

News / Distribution

Customer details stolen from Amadeus distributor in India

By Linda Fox | February 25, 2019

Customer information was stolen from Resbird Technologies, an independent distributor for Amadeus in India, in January 2019 by a local employee. Read More

News / Distribution

Travelport posts final full-year results ahead of sale to private equity

By Kevin May | February 22, 2019

Travelport passed the $2.5 billion annual revenue mark for the first time in its history during 2018. But it will soon head back to the land of private equity ownership. Read More

Opinion / Technology

Seamless and secure cross-border travel - the tech is here, collaboration needed next

By Liselotte de Maar and Rajeev Kaul - Accenture | February 22, 2019

Using biometrics and cryptography, KTDI enables the creation of unique, verifiable and secure digital identities for travelers that will provide them with nearly hassle-free travel. Now it needs... Read More

News / Technology

ATPCO boosts retail solution with complete integration of Routehappy

By Mitra Sorrells | February 21, 2019

ATPCO says its full integration of Routehappy products and staff is boosting its retail solutions and driving future innovation. Read More

Opinion / Online

The mobile-first world holds tremendous revenue potential for hoteliers - here's why

By Max Starkov - HEBS Digital | February 20, 2019

As the travel planning process increases in complexity, hoteliers need to find ways to engage their best potential guests across multiple touch points and across all devices, especially mobile. Read More

Opinion / Technology

Why customer data platforms hold immense potential for travel companies

By Jim Price - MParticle | February 13, 2019

For travel companies, a CDP can add significant agility and resilience to infrastructure and organization, reduce operating costs and provide the necessary controls for proper data governance. Read More

Interview / Technology

In The Big Chair - Kevin King of Shiji

By Mitra Sorrells | February 7, 2019

Founded in 1998, Shiji Information Technology Company provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management... Read More

Interview / Online

In The Big Chair - Tarry Wang Liantao of Xiaozhu

By Linda Fox | February 1, 2019

Xiaozhu is a Beijing-based short-term rental and management platform. The company was launched in 2012 and recently established a second base in Chengdu. It has already expanded to Japan and South-east... Read More

Zingle hospitality messaging 11M funding

News / Technology

Zingle charts deeper push into hospitality with $11M capital raise

By Mitra Sorrells | February 1, 2019

B2C messaging platform Zingle has landed $11 million in new funding to support its growth in hospitality. Read More

Opinion / Technology

Up in the clouds: Tech upgrades can bring much-needed innovation to airlines

By Krishna Mohan - TCS | January 31, 2019

Keeping track of an airline's data, let alone gaining insights from it, is beyond the means of any one carrier's I.T. department - so other methods are now vital. Read More