IT Services

Intelity raises $44M to fuel global expansion of guest management platform
News / Technology
Intelity raises $44M to fuel global expansion of guest management platform
By Kevin May | January 28, 2019
The investment in the back-of-house software suite from private equity firm LLR Partners follows Intelity's merger with Keypr in 2018. Read More
Every innovator pitch from The Phocuswright Conference 2018 - all in one place
News / Startups
Every innovator pitch from The Phocuswright Conference 2018 - all in one place
By PhocusWire | January 25, 2019
Every pitch was recorded on video and almost every innovator later joined PhocusWire in our studio for a follow-up interview. Read More
Airline distribution in 2030, part 2: Four scenarios for the future
Opinion / Distribution
Airline distribution in 2030, part 2: Four scenarios for the future
By Mario Gavira | January 25, 2019
Who wins - the tech giants, existing intermediaries, airlines, lawmakers or something else? Four possible patterns are analyzed here in part two. Read More
Cruise series part 3 technology
News / Technology
Inside cruise, part 3: The technical transformation
By Mitra Sorrells | January 22, 2019
For the third in our series on cruise, we explore how cruise lines are using technology to improve the customer experience. Read More
What's next for intent data in the travel industry?
Opinion / Technology
What's next for intent data in the travel industry?
By John Ardis - Conversant | January 21, 2019
As the booking process has been simplified and personalized, the travel industry hasn't been nearly as fast to harness technology for people-based marketing.  Read More
WEBINAR REPLAY! Giving innovators the tools required to create brilliant new travel apps
News / Startups
WEBINAR REPLAY! Giving innovators the tools required to create brilliant new travel apps
By PhocusWire | January 18, 2019
To create new travel experiences, innovators like startups and developers need to get connected to travel data and functionalities provided by leading IT providers. Read More
quote of the week 52
News / Distribution
QOTW: Something about following a trail of data breadcrumbs
By PhocusWire | January 18, 2019
Travel brands - especially those at the center of the Battle Of The Platforms - need to think like their Big Tech cousins, slicing and dicing data to help them capitalize on owning the customer. Read More
Ixigo launches tech provider Travenues
News / Technology
Ixigo creates subsidiary to develop consumer-facing tech for airlines
By Mitra Sorrells | January 18, 2019
Indian travel booking platform Ixigo has created Travenues, a subsidiary to help airlines improve their booking and upselling technology. Read More
VIDEO: Uplift - Launch pitch at Phocuswright 2018
Interview / Technology
VIDEO: Uplift - Launch pitch at Phocuswright 2018
By Kevin May | January 18, 2019
Uplift is the leading provider of flexible, seamless, pay-over-time consumer financing solutions for the travel industry. Read More
Enterprise acquires Deem
News / Technology
Enterprise to acquire managed-travel technology platform Deem
By Mitra Sorrells | January 17, 2019
Enterprise Holdings plans to acquire Deem, which provides booking and management software for travel management companies and suppliers. Read More
Airline distribution in 2030, part 1: Gravitating towards airlines, intermediaries or tech giants?
Opinion / Distribution
Airline distribution in 2030, part 1: Gravitating towards airlines, intermediaries or tech giants?
By Mario Gavira | January 17, 2019
Airline distribution is an evolving beast - but in the first of this two-part series we outline why developments over the next decade could trigger the most fundamental changes in its history. Read More
From investors to incubators - a look inside the vast travel startup ecosystem
News / Startups
From investors to incubators - a look inside the vast travel startup ecosystem
By Kevin May | January 15, 2019
A five-year examination of the sector reveals a wide array of incubators, investors and communities dedicated to helping new businesses in the travel industry. Read More
The impact on travel brands when Apple updates a critical system tool
Opinion / Technology
The impact on travel brands when Apple updates a critical system tool
By Nigel Arthur - Urban Airship | January 4, 2019
Many travel brands have become dependent on mobile apps to engage with customers and, increasingly, take bookings. Read More
VIDEO: Hotels and doing the simple things first with tech
News / Technology
VIDEO: Hotels and doing the simple things first with tech
By Kevin May | December 27, 2018
Hotels face battles on multiple fronts - but it's not just the obvious competitive elements that give them the biggest challenges. Read More
Simpleview JackRabbit acquisition
News / Technology
Simpleview acquires travel software provider JackRabbit Systems
By Mitra Sorrells | December 21, 2018
Arizona-based Simpleview, which provides CRM, CMS, website design, digital marketing, revenue generation and mobile technologies, to more than 900 travel, tourism and convention marketing customers on... Read More
The Phocuswright Conference 2026