IT Services

News / Technology

The wake-up call in security that travel brands need to listen to

By Linda Fox | April 1, 2019

Security breaches in travel are rising - IBM gives some indication as to the reasons why and how much it can cost. Read More

News / Technology

As Amadeus embarks on cloud journey, Expedia keeps it real

By Linda Fox | March 28, 2019

Amadeus has begun migrating services to the cloud beginning with its Master Pricer shopping technology. Read More

News / Online

Tim Berners-Lee laments state of the web but offers hope for travel brands

By Linda Fox | March 27, 2019

The iconic figure in the history of digital communications envisions a re-decentralized travel industry where consumer data is held on a Solid Pod. Read More

News / Technology

Activity tech provider BookingKit secures multimillion-euro round

By Kevin May | March 26, 2019

The investment in the Germany-based company comes just over a year after its Series B round from the same backers. Read More

News / Technology

Mobile technology, customer acquisition among top challenges for ground transit operators

By Jill Menze | March 26, 2019

According to a survey from CellPoint Mobile, ground transit operators in the United States are struggling to keep up with consumer demand for a seamless, mobile-first transportation experience. Read More

Opinion / Online

Women's Leadership: Out with soft skills, in with strategic skills

By Kirsteene Phelan - Rome2Rio | March 26, 2019

The use of terms like "soft skills" in business is a disservice to all in online travel, particularly to women. Here's why it's time to redefine the skill set. Read More

News / Technology

VIDEO: How a gamification app can find a role in tourism

By Kevin May | March 22, 2019

Gamification of tech services is not an entirely new concept in the travel industry but the capabilities of smartphones and their mobile networks has certainly improved the quality of some of the apps. Read More

News / Online

VIDEO: How tourism boards tackle the digitalization of activities

By Kevin May | March 21, 2019

A tourism office explains how technologies such as blockchain, data management and others will reshape the role of these important organizations In the future. Read More

News / Technology

Amadeus buys bag-drop tech provider ICM Airport Technics

By Kevin May | March 21, 2019

Australia-based ICM Airport Technics is now part of the Amadeus family of brands after an acquisition announced this week. Read More

News / Technology

VIDEO: Trekksoft on Google and a shifting market in activities

By Kevin May | March 20, 2019

Software vendors for tour and activity suppliers have a unique spot in the sector - an ability to gauge their customer requirements and understand what consumers want. Read More

News / Technology

VIDEO: Personalization and its impact on hotels - past, present and future

By Kevin May | March 19, 2019

The road to personalization in travel has been a slow one, and now, it seems, with technology and 24/7 connections with guests, the opportunity is even greater. Read More

News / Technology

Women in aviation: Why a diverse workforce is necessary to drive tech innovation

By Jill Menze | March 18, 2019

At the Aviation Summit 2019, four female airline CIOs discussed how having more women in leadership roles is critical to driving advancements in technology. Read More