IT Services

News / Technology

Operto lands $25M, adds HotelTonight's Shank to board

By Linda Fox | March 20, 2023

The investment in the Canada-based startup was led by Centana Growth Partners with Thayer Ventures, FUSE, Blackpines Capital Partners and Derive Ventures also participating. Read More

News / Technology

SITA tests app to let travelers digitally cross border

By Mitra Sorrells | March 20, 2023

The program, managed by SITA and Indicio in partnership with Aruba Tourism Authority, is an extension of work the organizations began at the start of the pandemic to create a blockchain-based app to... Read More

News

Southwest updates on action plan for disruption

By Linda Fox | March 16, 2023

Bob Jordan, the carrier’s president and CEO, talks of the severe weather event that turned into a crew-related event resulting in a “three-day reset of our aircraft and crew networks.” Read More

News / Online

SITA and Lufthansa digitize lost luggage solution

By Kathryn Walson | March 16, 2023

When passengers land at an airport, SITA’s WorldTracer Auto Reflight notifies them of any luggage delay and gathers delivery details. The companies say it saves time and money for the industry. Read More

Interview / Startups

STARTUP STAGE: Awai seeks to simplify travel booking with one-stop shop

By Kathryn Walson | March 13, 2023

The Melbourne-based startup says it saves consumers time, money and headaches during trip planning, while removing the need for travel agents. Read More

News / Online

Travelsoft aquires Travel Compositor to expand software-as-a-service

By Kathryn Walson | March 7, 2023

Travelsoft says that with this acquisition it will now transact bookings worth €5 billion annually through more than 300 tour operators connected to 600 suppliers in about 40 countries. Read More

News / Technology

OTA Insight unveils platform with hotel and vacation rental data

By Kathryn Walson | March 6, 2023

With the addition of STR data, the Rate Insight+ platform gives hoteliers a complete picture of their competitive landscape and enables them to improve pricing decisions, according to OTA Insight. Read More

News / Online

RocketRez acquisition adds AI tech to guest experience

By Kathryn Walson | March 3, 2023

TourOpp Go! says its chatbot technology automates communication between tourist attractions and ticket buyers. Read More

News / Technology

How tech is helping vacation rentals prevent disturbances

By Kathryn Walson | March 2, 2023

OTAs point to steps they’ve taken, with Vrbo announcing on January 30 the national deployment of party prevention technology in the booking flow. Read More

Interview / Startups

STARTUP STAGE: Travel platform Mapathink targets Southeast Asia

By Kathryn Walson | February 27, 2023

By disrupting the travel ancillary services market, Mapathink says it is looking at a huge addressable market. Read More

News / Distribution

Amadeus expects further gains in 2023 as recovery continues

By Linda Fox | February 24, 2023

Air distribution revenue in 2022 was just over €2 billion, up 102% on 2021 and 73% on 2019 revenue. Read More

News / Distribution

Cost and implementation woes hamper hotel tech adoption

By Linda Fox | February 22, 2023

H2c finds that few hotel chains are considering a core technology revamp in its latest distribution study. Read More

Travel industry works to expedite passengers

News / Online

Travel industry works to avoid another chaotic summer

By Kathryn Walson | February 21, 2023

Some say better staffing and enhanced tech, such as increased use of biometrics, could help prevent congestion and expedite passengers at airports. Read More