IT Services

Sojo funding STR amenities
News / Online
Sojo secures $6.2M to improve STR amenity automation
By Kathryn Walson | February 9, 2023
Ballast Point Ventures led the round, which also included Jason Sprenkle, CEO of business intelligence company Key Data Dashboard. Read More
Startup Stage Connect-EZ
Interview / Startups
STARTUP STAGE: Connect-EZ provides in-app calling for travelers
By Kathryn Walson | January 27, 2023
Founded in 2020, the London-based company aims to make it easier for travelers to communicate with airlines while on the go, including for booking inquiries and customer service issues. Read More
SITA Zamna partnership
News / Technology
SITA partners with Zamna to digitize travel processes
By Kathryn Walson | January 26, 2023
Airlines and airports benefit from reduced processing times and less infrastructure needed to process passengers, Zamna says, while border agencies benefit from the checks happening pre-departure. Read More
in room voice assistant technology
News / Technology
The evolution of in-room voice tech in hospitality
By Kathryn Walson | January 25, 2023
Voice assistants help short-staffed hotels by answering routine questions that the front desk would otherwise have to answer. They can also boost revenue by upselling spa services or future bookings,... Read More
mydigitaloffice-acquisition
News / Technology
MyDigitalOffice acquires business intelligence solution InTouch Data
By Derek Catron | January 20, 2023
Australia-based InTouch, founded in 2001, offers a user-friendly platform that captures a hotel's revenue streams in one place and helps owners and operators make profitable decisions. Read More
Akia funding round
News / Online
Hospitality communication tech provider Akia secures $6M
By Kathryn Walson | January 20, 2023
Akia says its two-way communication platform, powered by artificial intelligence, helps hotelsp enhance guest engagement, while its process automation system increases staff efficiency and drives... Read More
Roomnet innovation lab
News / Technology
Roomnet launches innovation lab to develop hotel tech
By Kathryn Walson | January 20, 2023
Roomnet's new lab is dedicated to testing and integrating cutting-edge technology that it says will shape the hotels of the future. Read More
Sabre CIO on the impact of cloud in travel
News / Technology
Sabre CIO on the impact of cloud in travel
By Linda Fox | January 19, 2023
Sabre CIO Joe DiFonzo explains the company's journey to the cloud, moving away from PNRs, next steps for the wider travel industry and more. Read More
Save now buy later travel
News / Online
Could “save now buy later” take off in travel?
By Kathryn Walson | January 19, 2023
With SNBL, a traveler creates an account to save toward a goal - such as a trip - and their savings are boosted by financial incentives and discounts from supplier partners.  Read More
HotelRunner raises $6.5M for hospitality tech platform
News / Technology
HotelRunner raises $6.5M for hospitality tech platform
By Linda Fox | January 17, 2023
The funding for the London, U.K.-based business comes from both new and existing investors 212, Wix Capital, Founders Factory, Ascension Ventures and DHM as well as a number of technology veterans and... Read More
chatbot funding rounds AI
News / Online
Two chatbot companies serving travel secure funding for expansion
By Kathryn Walson | January 17, 2023
Dallas-based Inbenta has landed $40 million, while New York-based NLX has scored $4.6 million. Both companies cater to the travel sector, among other industries. Read More
Planet acquisitions hospitality
News / Online
Planet expands hospitality footprint with three acquisitions
By Kathryn Walson | January 11, 2023
Planet's president of hospitality is Lennert De Jong, who joined the company in September after 16 years at CitizenM. Read More
Cendyn names new CEO
News / Technology
Cendyn names new CEO
By Linda Fox | January 9, 2023
Blaha brings “executive-level experience” to the role from previous positions at technology companies including Khoros, Lone Wolf Technologies, PeopleAdmin and Aptean. Read More
Top travel industry predictions for 2023
News / Online
Top travel industry predictions for 2023
By Kathryn Walson | January 3, 2023
As we begin 2023, executives in the travel industry describe the developments they foresee in the next 12 months.  Read More
Video: Rezme - Phocuswright Conference Launch innovator
Interview / Startups
Video: Rezme - Phocuswright Conference Launch innovator
By Kathryn Walson | December 21, 2022
Rezme's Cherry is a browser extension app and mobile app that intercepts users on online travel agency websites and redirects them to property websites. Read More
The Phocuswright Conference 2026