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Maintaining the power and influence of online travel agencies
By PhocusWire | October 4, 2018
One of the central tenets of the Power Paradox in travel is how some of the biggest brands ever assembled in the industry "have aggregated the content, established the trust and amassed the war chests... Read More
News | Online
Expedia Group Chinese travel survey
Chinese millennials nearly doubled travel spending in the past year
By Mitra Sorrells | September 19, 2018
Chinese residents born after 1990 are fueling a surge in international travel, with a preference for local experiences, independent accommodations and long-haul destination.   Read More
News | Online
Q&A: Why test-and-learn is at the heart of improving customer experience
Q&A: Why test-and-learn is at the heart of improving customer experience
By Jill Menze | July 31, 2018
Understanding the nuances of a digital strategy in the travel business is a never-ending series of projects and experimentation. Read More
News | Online
Day of the independents - why chains are seeing tech-savvy competitors celebrate
Day of the independents - why chains are seeing tech-savvy competitors celebrate
By Sue Spinney - Expedia Group | July 5, 2018
As competition among hotels remains heated due to new construction and market saturation, independent hotels continue to thrive and outpace chain hotels. Read More
Opinion | Distribution
Expedia Group ticks solid start box for 2018, helped by HomeAway
Expedia Group ticks solid start box for 2018, helped by HomeAway
By Mitra Sorrells | April 26, 2018
Expedia Group recorded a 15% increase in total gross bookings and a 15% increase in revenue to $2.5 billion for the first quarter of 2018 compared to the same period last year. Read More
News | Online
travel influencer marketing report
The state of influencer marketing for travel brands
By Mitra Sorrells | March 29, 2018
Photos, blog posts and other content shared by social media influencers can be an effective way for brands to communicate with consumers – particularly since surveys have found that between one-third to... Read More
News | Online
Expedia Inc gets a modest corporate refresh... is now Expedia Group
Expedia Inc gets a modest corporate refresh... is now Expedia Group
By Kevin May | March 26, 2018
Another week, another corporate rebranding exercise - this time it's the turn of Expedia Inc. Read More
News | Online
TRVL raises $3.7 million, appoints ex-Expedia exec as CEO
TRVL raises $3.7 million, appoints ex-Expedia exec as CEO
By Kevin May | March 23, 2018
A juggling of senior roles and a $3.7 million cap-raise for TRVL, the Netherlands-based hotel booking platform with a twist. Read More
News | Startups
Expedia claims it brings a "premium" customer to hotels
Expedia claims it brings a "premium" customer to hotels
By Kevin May | March 14, 2018
With battles on multiple fronts, it appears, Expedia Inc has come out with a different tactic to keep its hotel partners happy: its customers have greater overall value. Read More
News | Online
Expedia splashed out record $5.3 billion on marketing in 2017
Expedia splashed out record $5.3 billion on marketing in 2017
By Kevin May | February 12, 2018
Expedia Inc spent a record $5.3 billion on marketing in 2017 - a figure that continues to trouble investors amid its full year financial results. Read More
News | Online
Expedia ticks modest growth in 2017, now charting "new direction"
Expedia ticks modest growth in 2017, now charting "new direction"
By Mitra Sorrells | February 8, 2018
Expedia Inc.’s revenue increased 11% in the fourth quarter of 2017 compared to a year prior – up to $2.32 billion – but the diverse online travel company still missed analysts’ expectations by $40... Read More
News | Online
Engagement Labs ranking travel sites
Online vs. offline: Where travel brands drive the most positive sentiment
By Mitra Sorrells | January 18, 2018
Most online travel sites are generating better brand awareness via consumers’ face-to-face conversations than they are through social media, according to a report from Engagement Labs, which analyzes... Read More
News | Online
Booking.com and Hotels.com gain from TripAdvisor switch
Booking.com and Hotels.com gain from TripAdvisor switch
By Kevin May | January 3, 2018
TripAdvisor's scaling back of Instant Booking in 2017 has seen two major hotel intermediaries benefit. Read More
News | Online
Expedia knows how online travel makes you feel
Expedia knows how online travel makes you feel
By Jamie Biesiada - Travel Weekly | December 29, 2017
On the reflective side of one-way glass sits a test subject in a soundproof room, multiple sensors applied to her face, wearing high-tech glasses that track her eyes' every movement. Read More
News | Technology
Evolving nature of travelers using online agencies
Evolving nature of travelers using online agencies
By Jill Menze | December 8, 2017
While the bleisure traveler – someone who extends business trips into vacations – is on the rise, new statistics show that live events play a big factor in decision making. Read More
News | Online
Goal for web travel brands should be the human touch
Goal for web travel brands should be the human touch
By Jill Menze | December 8, 2017
The holy grail for online travel agencies is how to recreate the experience of personal recommendations. Read More
News | Technology
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Airbnb usage slowing, OTAs should seize opportunity
By Kevin May | November 13, 2017
Adoption of Airbnb has started to flatten sooner than some analysts have expected, with online travel agencies tipped as likely beneficiaries. Read More
News | Online
expedia-homeaway-full
In The Big Chair - Mark Okerstrom of Expedia Inc
By Kevin May | November 7, 2017
The former-CFO of the company talks to Kevin May about keeping an eye on Google, what the direct debate should really be about, and diversity in the company. Read More
Interview | Online