Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

rategain-acquires-adara
News / Technology
RateGain rounds out offering with acquisition of Adara
By Linda Fox | January 3, 2023
The combination of RateGain and Adara will offer travel companies travel intent data as well as pricing and inventory intelligence. Read More
Top travel industry predictions for 2023
News / Online
Top travel industry predictions for 2023
By Kathryn Walson | January 3, 2023
As we begin 2023, executives in the travel industry describe the developments they foresee in the next 12 months.  Read More
sabre-innovation-launch-pc22
Interview / Technology
Video: Sabre - Phocuswright Conference Launch innovator
By PhocusWire | January 3, 2023
Sabre Hospitality president Scott Wilson explains the company’s new SynXis Retail Studio solution. Read More
How payments can unlock value, remove friction in travel
News
How payments can unlock value, remove friction in travel
By Linda Fox | December 22, 2022
Uplift's Brian Barth, Worldline's Laurie Gablehouse and Paul Beukers from Katanox discuss developments in payments from wallets and crypto to loyalty and embedded finance at The Phocuswright Conference. Read More
Video: Rezme - Phocuswright Conference Launch innovator
Interview / Startups
Video: Rezme - Phocuswright Conference Launch innovator
By Kathryn Walson | December 21, 2022
Rezme's Cherry is a browser extension app and mobile app that intercepts users on online travel agency websites and redirects them to property websites. Read More
TravelgateX acquires chatbot specialist Quonversa
News / Technology
TravelgateX acquires chatbot specialist Quonversa
By Linda Fox | December 20, 2022
The acquisition, which is TravelgateX's second this year, will further improve process optimization and product selection for TravelgateX partners. Read More
VIDEO: Mobi - Phocuswright Conference launch innovator
Interview / Technology
VIDEO: Mobi - Phocuswright Conference launch innovator
By PhocusWire | December 20, 2022
Mobi is a B2B trip planning technology company offering two products - Agent for travel suppliers and Agent for Agents for travel agents. Read More
Asia panel PCW 2022
News / Online
How travel is rebounding in Asia without China
By Kathryn Walson | December 20, 2022
In the panel “Around Asia: Hello, New World,” key players in the industry discuss their observations and predictions for the region, including the takeoff of autonomous vehicles, electric aircraft and... Read More
VIDEO: Chargeback Gurus on tackling rising chargebacks in travel
From Our Partners / Online
VIDEO: Chargeback Gurus on tackling rising chargebacks in travel
By PhocusWire | December 19, 2022
In an interview at the PhocusWire studio, Chargeback Gurus' Marty Williams explains some of the factors that contribute to credit card fraud. Read More
Gimmonix Launch PCW
Interview / Startups
VIDEO: Gimmonix - Phocuswright Conference Launch Innovator
By Kathryn Walson | December 16, 2022
When it launches in the first quarter of 2023, the Kodo platform will allow companies to easily share data with one another, track mutual performance and set common goals. Read More
hopper-center-stage-pc-22
News / Online
Hopper CEO on social commerce, sustainability and customer focus
By Mitra Sorrells | December 16, 2022
In conversation at The Phocuswright Conference, Hopper CEO Fred Lalonde explains how the company's social commerce efforts are the key to its future growth. Read More
Mews lands $185M for product development and expansion
News / Technology
Mews lands $185M for product development and expansion
By Linda Fox | December 15, 2022
The investment in Mews is led by Kinnevik and the growth equity business of Goldman Sachs Asset Management. Read More
meta-phocuswright-22
From Our Partners / Online
Video: Meta on how travel brands can use Facebook, Instagram and WhatsApp
By PhocusWire | December 15, 2022
Meta's director and travel industry manager, Sanjay Bhatia, offers tips for travel brands on how to create relationships with customers through social media. Read More
hospitality acquisition sihot
News / Online
Property management system Sihot acquires hardware provider Addipos
By Kathryn Walson | December 15, 2022
Sihot has collaborated with Addipos for years to deliver point-of-sale hardware and software for resorts, hotel chains, campsites, hostels and other properties. Read More
Hotel Manager lands £1M for modular hotel tech platform
News / Startups
Hotel Manager lands £1M for modular hotel tech platform
By Linda Fox | December 14, 2022
Fuel Ventures led the investment in the U.K.-based company while Pitchdrive VC, CORE angels Lisbon, Boost Fund and Startupist Ventures also participated. Read More