Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

Accor unveils new platform for mixed-use property development
News / Online
Accor unveils new platform for mixed-use property development
By Linda Fox | January 18, 2023
Accor plans to develop and operate branded residences via the new platform, combined with other products and services such as co-working, private clubs and extended stay hotels. Read More
Travel’s resilience and sustainability in spotlight at Davos
News / Technology
Travel’s resilience and sustainability in spotlight at Davos
By Linda Fox | January 18, 2023
Heathrow boss John Holland-Kaye, Journera CEO Jeff Katz, the Rwandan Development Board's Clare Akamanzi and Thailand's finance minister Arkhom Termpittayapaisith discuss pressing industry issues at the... Read More
HotelRunner raises $6.5M for hospitality tech platform
News / Technology
HotelRunner raises $6.5M for hospitality tech platform
By Linda Fox | January 17, 2023
The funding for the London, U.K.-based business comes from both new and existing investors 212, Wix Capital, Founders Factory, Ascension Ventures and DHM as well as a number of technology veterans and... Read More
trave-euromonitor-consumer-trends-2023
News / Online
Top global consumer trends and what they mean for travel
By Linda Fox | January 17, 2023
Euromonitor's new report, Top 10 Global Consumer Trends for 2023, is out today and provides insights travel companies can use to tap into these behaviors. Read More
What will ChatGPT mean for the travel industry?
News / Technology
What will ChatGPT mean for the travel industry?
By Mitra Sorrells | January 12, 2023
Industry leaders from Booking.com, Expedia Group, Hopper and more weigh in on the topic of what ChatGPT might mean for their internal operations and for travelers. Read More
grounded flights U.S.
News / Online
Grounding of flights in U.S. produces aftershocks for travel and hospitality
By Kathryn Walson | January 11, 2023
Although temporary, Wednesday’s flight stoppage calls attention to the need for updated technology as well as stronger passenger rights, industry experts say. Read More
Tracking the loyalty strategies of online travel giants
Opinion / Online
Tracking the loyalty strategies of online travel giants
By Mario Gavira | January 11, 2023
While Expedia, Booking.com and Hopper are betting on financial rewards to boost loyalty, Airbnb is focused on driving retention through love. Read More
hotelmize-12-million
News / Startups
Profit optimization solution Hotelmize raises $12M
By Mitra Sorrells | January 11, 2023
Hotelmize uses its artificial intelligence and room mapping technology to monitor fluctuations in hotel rates, analyze its partners reservations and optimize their profits. Read More
Planet acquisitions hospitality
News / Online
Planet expands hospitality footprint with three acquisitions
By Kathryn Walson | January 11, 2023
Planet's president of hospitality is Lennert De Jong, who joined the company in September after 16 years at CitizenM. Read More
Levenverse hotel room
News / Online
Travel companies explore metaverse with eye on future
By Kathryn Walson | January 10, 2023
Some travel and hospital companies are getting in on the ground floor of the metaverse to take a lead role while it is still in its infancy. Read More
Former Expedia exec wants to reward people for exploring the world
News / Startups
Former Expedia exec wants to reward people for exploring the world
By Linda Fox | January 10, 2023
HyperSQ wants to reward travelers for traveling and create a more targeted approach to marketing for travel companies. Read More
Cendyn names new CEO
News / Technology
Cendyn names new CEO
By Linda Fox | January 9, 2023
Blaha brings “executive-level experience” to the role from previous positions at technology companies including Khoros, Lone Wolf Technologies, PeopleAdmin and Aptean. Read More
Away Together main 2
Interview / Startups
STARTUP STAGE: Away Together aims to elevate guest experience
By Kathryn Walson | January 9, 2023
The Away Together platform allows for accommodations to communicate with their guests as well as for guests to communicate with one another. Read More
kohlmayr-roukas-phocuswire-studio-pc22
News / Distribution
Key components of modern hotel technology and revenue strategies
By Mitra Sorrells | January 5, 2023
IDeaS' Klaus Kohlmayr and Hudson Crossing's George Roukas share how they would design distribution and revenue management if they operated a hotel. Read More
amadeus-fintech-opinion
Opinion / Technology
Travel fintech trends to watch in 2023
By David Doctor - Amadeus | January 4, 2023
Travel companies are prioritizing investment in payments and fintech, recognizing that innovation in these areas can be an important differentiator for their brands. Read More