Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

PhocusWire's travel tech news briefs: Emburse, Agoda, NextTrip and more...
News / Technology
PhocusWire's travel tech news briefs: Emburse, Agoda, NextTrip and more...
By PhocusWire | May 15, 2026
Keep up with all the latest people, partner and product news from around the global travel industry. Read More
Ixigo launches travel app with conversational booking and agentic AI
News / Technology
Ixigo launches travel app with conversational booking and agentic AI
By Cathy Walsh | May 14, 2026
The app includes natural language trip planning through Ixigo’s AI assistant TARA and AI-powered tools for flight alerts, boarding passes and post-booking support. Read More
TikTok formalizes in-app travel bookings with Booking.com, Expedia, Trip.com among partners
News / Technology
TikTok formalizes in-app travel bookings with Booking.com, Expedia, Trip.com among partners
By Morgan Hines | May 12, 2026
TikTok GO brings in-app travel booking to 200 million U.S. users, compressing the path from video discovery to reservation. Read More
Why travel is the new battleground for bank loyalty
From Our Partners / Distribution
Why travel is the new battleground for bank loyalty
By Dakota Smith, HTS | May 12, 2026
Travel rewards are reshaping bank loyalty as consumers seek more value, flexibility and ways to offset rising trip costs through credit card travel portals. Read More
Hotel groups mull app versus AI-ready strategies
News / Technology
Hotel groups mull app versus AI-ready strategies
By Linda Fox | May 11, 2026
In the past week Wyndham unveiled a ChatGPT app while Choice Hotels unveiled a series of internal AI tools. Read More
Agentic commerce in travel: Who wins, who loses and what to do about it
Opinion / Technology
Agentic commerce in travel: Who wins, who loses and what to do about it
By Mario Gavira | May 11, 2026
Mario Gavira argues that travel companies face sharply different levels of exposure to agentic AI disruption, with loyalty, unique inventory and human expertise emerging as key defenses. Read More
Amadeus reports Q1 revenue, operating profit increases
News / Distribution
Amadeus reports Q1 revenue, operating profit increases
By Linda Fox | May 8, 2026
The company said its growth slowed in March because of the conflict in the Middle East adding that the short-term future is hard to call.  Read More
PhocusWire's travel tech news briefs: Airbnb, Agoda, BizTrip AI and more...
News / Technology
PhocusWire's travel tech news briefs: Airbnb, Agoda, BizTrip AI and more...
By PhocusWire | May 8, 2026
Keep up with all the latest people, partner and product news from around the global travel industry. Read More
Expedia Group hits record Q1 profitability amid AI overhaul
News / Finance
Expedia Group hits record Q1 profitability amid AI overhaul
By Morgan Hines | May 7, 2026
CEO Ariane Gorin shared concrete examples of how AI has driven performance across the business. Read More
Trivago files antitrust suit against Google
News / Online
Trivago files antitrust suit against Google
By Morgan Hines | May 6, 2026
The company has raised concerns about Google’s use of its dominance in search to direct travelers away from other metasearch platforms. Read More
Journey acquires experiences platform Epicurate
News / Finance
Journey acquires experiences platform Epicurate
By Cathy Walsh | May 6, 2026
The deal adds dining, wellness and other services to Journey’s loyalty platform for independent hotels and short-term rentals. Read More
CEO Spotlight: Gonzalo Estebarena of Despegar
Interview / Online
CEO Spotlight: Gonzalo Estebarena of Despegar
By Linda Fox | May 6, 2026
Despegar's CEO Gonzalo Estebarena discusses the Prosus acquisition, internal and external AI developments and growth plans. Read More
Smartness raises €47M Series B for lodging AI growth
News / Finance
Smartness raises €47M Series B for lodging AI growth
By Cathy Walsh | May 5, 2026
The Italy-based lodging technology provider aims to expand across Europe through organic growth and acquisitions. Read More
Top-level takeaways on the Italy travel market
News / Online
Top-level takeaways on the Italy travel market
By Phocuswright Research | May 5, 2026
Even amid geopolitical uncertainty, Italy’s broad appeal, strong domestic alternatives and ongoing digitalization continue to support long-term growth. Read More
How travel companies are approaching agentic AI
News / Technology
How travel companies are approaching agentic AI
By Mark Frary | May 5, 2026
Travel companies are exploring how AI agents can support internal workflows and operational tasks, while setting limits on autonomy for customer-facing tools. Read More
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