Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

TripAdvisor, hotel search and the looming presence of Google on the horizon
News / Online
TripAdvisor, hotel search and the looming presence of Google on the horizon
By Viewpoints | June 13, 2013
Over the past eight months or so the hotel search landscape has shifted and a gathering of the meta engines is now well under-way. Read More
Can a state-backed technology project provide the travel industry's missing link?
News / Online
Can a state-backed technology project provide the travel industry's missing link?
By Viewpoints | June 11, 2013
Could the European travel industry ever commit to a single, pan-European online platform that travel agents, OTAs, tour operators and suppliers would use to connect with each other? Read More
The most successful online travel CEO ever could be wrong - hotel startups can scale!
News / Online
The most successful online travel CEO ever could be wrong - hotel startups can scale!
By Evan Konwiser | June 6, 2013
Jeffery Boyd, CEO of Priceline, recently made comments casting doubt on the effectiveness of relative newbies Room77 and HotelTonight. Read More
Travel retailing in 2023 - a brief look into the future
News / Online
Travel retailing in 2023 - a brief look into the future
By Kevin May | June 6, 2013
We love a bit of crystal ball-gazing at Tnooz, having produced our annual New Year Predictions list each year since the company started in September 2009. Read More
Hotel websites: Tips for a multi-device and info-hungry world (full of impatient consumers)
News / Online
Hotel websites: Tips for a multi-device and info-hungry world (full of impatient consumers)
By Viewpoints | June 5, 2013
Whether they are responsible for managing check-ins, meals, entertainment activities or check-outs, hoteliers are always on the run and have no time to spare. Read More
TripAdvisor puts hotel metasearch live across the globe, apologises for previous pop-up hell
News / Online
TripAdvisor puts hotel metasearch live across the globe, apologises for previous pop-up hell
By Kevin May | June 5, 2013
After an extensive period of testing and eight months on from initially disclosing the idea to investors, TripAdvisor has pushed its metasearch service live across all platforms. Read More
Moving from daydreaming to reality - how to put a travel industry business plan together
News / Online
Moving from daydreaming to reality - how to put a travel industry business plan together
By Patrick Landman | May 27, 2013
Okay, dreamers - you have decided to go ahead and launch a travel business. In fact, you're going to open a fancy new hotel! Read More
Hotel prices in Asia - May to July 2013
News / Online
Hotel prices in Asia - May to July 2013
By PhocusWire | May 27, 2013
Data trends on cheapest hotel rates as well as median rate for three months of three, four and five star hotels across some of the major cities in Asia. Read More
Accor executive posted dozens of anonymous TripAdvisor reviews
News / Online
Accor executive posted dozens of anonymous TripAdvisor reviews
By Sean O'Neil | May 24, 2013
A communications manager in Sydney for one of the world's largest hotel chains has confirmed to Tnooz that he wrote at least 105 reviews anonymously on TripAdvisor, in an apparent breach of the site's... Read More
Rethinking the traditional hotel guest satisfaction survey
News / Online
Rethinking the traditional hotel guest satisfaction survey
By Viewpoints | May 21, 2013
The popularity of online reviews and the importance of social media are changing the way that hotels are approaching how to gather customer feedback. Read More
Hotel digital conundrum: brand building VS demand generation
News / Online
Hotel digital conundrum: brand building VS demand generation
By Viewpoints | May 20, 2013
Hotel marketers may come to look over the previous century as a time of simplicity and certainty. Read More
What is the ROI of your (expensive) kids? Should be the same as your hotel guests
News / Online
What is the ROI of your (expensive) kids? Should be the same as your hotel guests
By Viewpoints | May 17, 2013
What is the ROI of your kids? And let’s be clear, they cost an absolute fortune these days. So, this recent Mother’s Day got me to thinking about this very question. Read More
Visual opinions - Understanding video reviews in the travel industry
News / Online
Visual opinions - Understanding video reviews in the travel industry
By Viewpoints | May 16, 2013
Last year, one of YouTube's executives told a conference that around 90% of all web traffic will soon be video. Read More
Tnooz-Amadeus webinar VIDEO - How pre-shopping has changed the travel search experience
Webinars / Online
Tnooz-Amadeus webinar VIDEO - How pre-shopping has changed the travel search experience
By PhocusWire | May 14, 2013
Banish how it used to be carried out - travel inspiration and searching for products has changed immeasurably as consumers find new ways of finding the perfect trip. Read More
The drive for free wifi in hotels reaches the BBC FastTrack show [VIDEO]
News / Online
The drive for free wifi in hotels reaches the BBC FastTrack show [VIDEO]
By Kevin May | May 14, 2013
We were asked recently to help out with a BBC FastTrack show which was looking at attitudes in the industry and with travellers to providing free wifi for guests in hotels. Read More
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